Hmm, No Bonuses anymore with Neteller/Moneybookers at Rushmore Group

[Louise]

Originally Posted by pingpong

Now that the issue on confiscated funds has been resolved, any chance that the issue in this thread can commented upon by Rushmore?

Hi pingpong,

Now and again the bonuses we offer are changed by our marketing department for various reasons. This would be a case where this has happened so I can only apologize to players that have now not been able to redeem these bonuses when using certain deposit methods and hope that the bonus structures may be changed in the near future.

Kind regards,

Louise
Rushmore, Cherry Red & Slots Oasis Rep.

[liquuid_fusion]

Most players deposit with Neteller/Moneybookers so it follows that most bonuses will be redeemed by players using these ewallets, and the casino will lose most money to people using these ewallets. I wouldn't be surprised if a casino persecuted against them for that reason. Bad logic though.

I also understand the charges that the casino absorb on every deposit via these methods are pretty high.

[Louise]

Originally Posted by liquuid_fusion

Most players deposit with Neteller/Moneybookers so it follows that most bonuses will be redeemed by players using these ewallets, and the casino will lose most money to people using these ewallets. I wouldn't be surprised if a casino persecuted against them for that reason. Bad logic though.

I also understand the charges that the casino absorb on every deposit via these methods are pretty high.

Perhaps this is where you are mistaken, by thinking that most players deposit via Moneybookers/Neteller. The Marketing Department, I am sure, wouldn't have decided to change the bonuses if that was the case. Plus, there can be many reasons as to why certain deposit methods are restricted from redeeming certain bonuses. There is constant assessment of our bonus structures, so again, I can only apologize to those affected and hope that something will be available for you in the future.

Thanks,

Louise
Rushmore, Cherry Red & Slots Oasis Rep.

[rockydyke]

Louise, while we're talking about bonus's I just went to cherry red and the weekend bonus is gone. Can you please explain this.

[vinylweatherman]

Originally Posted by rockydyke

Louise, while we're talking about bonus's I just went to cherry red and the weekend bonus is gone. Can you please explain this.

Next logical step really.

It should be OBVIOUS that players will simply CHANGE from Neteller & Moneybookers if the BONUSES were their KEY OBJECTIVE, whereas players who were NOT prepared to change their normal deposit method JUST because of ONE casinos recent change to ONE of TWO regular promotions would simply move their play elsewhere, or not play at all.

The argument that "most players" do NOT use Neteller or Moneybookers makes the step even ODDER that it would be if most players DID. However, whilst most players use other methods, these are AMERICAN players, who CANNOT use either ewallet. This step is more logical when taken in this context, as AMERICAN players are completely unaffected, but EUROPEAN players, where these ewallets are VERY popular ARE affected a great deal.
When Rushmore started out, they were for American players, and had deposit methods that ONLY American and Canadian players had ready access to. Later, expansion of deposit methods meant European players could play, if anything, MORE easily than American players.
This step tips the balance towards favouring American players, who will still be able to have the weekend bonuses, but European players will have to use a different deposit method to also qualify.

I believe fees are not much to do with this, Credit Card deposits ARE still eligible for the bonuses, yet merchant fees are FAR bigger than with Neteller and Moneybookers, and Rushmore cannot even reverse deposits back to Credit Cards when players withdraw to cancel out the fees, as they could with Neteller and Moneybookers.

The withdrawal of bonuses must have been a reaction to something else, and was designed to give the marketing team "breathing space" to consider what to do, as currently they had nothing in mind to roll out as a replacement.

Discouraging deposits by Neteller/Moneybookers also means they can take longer to pay out. Players who deposit via ewallet EXPECT payment back to the same ewallet, and FAST. Players who deposit by credit card can expect payment by cheque, or perhaps bank wire. These methods are SLOWER than Neteller, and player expectation is that these methods will be slower - so they don't complain so readily for delays of less than 2 weeks. Cheques, for example, can be held up until money is moved to the processor, and then they are sent out. Expectation is anything up to 4 weeks. No way does it REALLY take 4 weeks from POSTING a cheque to it's arrival, but this is often how long it takes from requesting a withdrawal for many casinos. Most of this time is spent in delays "in the system" BEFORE the cheque enters the postal system.

[Louise]

Originally Posted by rockydyke

Louise, while we're talking about bonus's I just went to cherry red and the weekend bonus is gone. Can you please explain this.

Hi rockydyke

We still have the weekend bonuses running - Please go to live chat and customer service will provide you with the code/s you need.

Apologies for the confusion.

Regards,

Louise
Rushmore, Cherry Red & Slots Oasis Rep.

[rockydyke]

Originally Posted by Louise

Hi rockydyke

We still have the weekend bonuses running - Please go to live chat and customer service will provide you with the code/s you need.

Apologies for the confusion.

Regards,

Louise
Rushmore, Cherry Red & Slots Oasis Rep.

Thanks Louise, and I must tell you that Jay was a great help to get that bonus going for me.

[paulyt]

I sometimes use click2pay and haven't had any problems. The only reason I use click2pay is I'm sometimes not happy with some casinos having my card number (especially new casinos) but when I do use my card I don't get charged conversion rates. I'm from Australia and have to use USD at most casinos. I've also bought things from the USa and I've never once been charged a conversion rate. I'm not sure if this the way with all the banks here or just my bank. Perhaps it is because it's a Visa Debit card but for all intents and purposes when using it, it acts like a credit card. It even acts more like a credit card sometimes by letting me spend more money than what I have in my account at the time.

[mattsgame]

Originally Posted by paulyt

I sometimes use click2pay and haven't had any problems. The only reason I use click2pay is I'm sometimes not happy with some casinos having my card number (especially new casinos) but when I do use my card I don't get charged conversion rates. I'm from Australia and have to use USD at most casinos. I've also bought things from the USa and I've never once been charged a conversion rate. I'm not sure if this the way with all the banks here or just my bank. Perhaps it is because it's a Visa Debit card but for all intents and purposes when using it, it acts like a credit card. It even acts more like a credit card sometimes by letting me spend more money than what I have in my account at the time.

bit off topic sorry.

hey pauly just wondering which bank this card is with? I currently have a anz visa debit (don't like using the CC online) when ever i make a payment to a casino or neteller they charge me $9.99 and i think there conversion rate is wrong. last deposit to neteller was of $280us dollars and the bank had taken $368au surely the aus$ isn't that bad..

anyway sorry for the derail....

Matt

[paulyt]

Originally Posted by mattsgame

bit off topic sorry.

hey pauly just wondering which bank this card is with? I currently have a anz visa debit (don't like using the CC online) when ever i make a payment to a casino or neteller they charge me $9.99 and i think there conversion rate is wrong. last deposit to neteller was of $280us dollars and the bank had taken $368au surely the aus$ isn't that bad..

anyway sorry for the derail....

Matt

Mine is also an ANZ Visa. I never get charged to deposit to casinos or click2pay. I've never deposited that much but the conversion always look about right to me.