Hmm, No Bonuses anymore with Neteller/Moneybookers at Rushmore Group

**doomed4ever** · 11th October 2009, 02:53 PM

Well anyone who has gone through the many loops n hoops of actually getting a neteller account will understand that neteller is about as safe as they come. Why any casino group would wish to penalize players deposting via this method is beyond my poor IQ score. I rarly use cards now due to horror high fees from UK banks amoungst other things. Yet another reason not to wager at certain casino groups who have had past slow payout historys and stick unreasonable limits on withdraws. Vote with thy wallet as I do. They are plenty of Casinos who offer much better terms. Rant over

**RUSTYROO** · 11th October 2009, 02:54 PM

I was still undecided about whether or not to deposit there again after hearing about the withdrawal delays they were having not that long ago and how it was handled.

As i mainly use Neteller and Moneybookers, based on this new information, i will no longer be playing at these casinos.
I would of thought they needed players back that had lost confidence in them, not alienate them.

I wonder if Neteller and Moneybookers cost the casinos more in fees then click2pay and other deposit options.
Maybe that had something to do with it as money talks and my money walks....elsewhere.

**lovetogamble** · 11th October 2009, 09:28 PM

I really like playing at Cherry Red but now that Louise can no longer flush your account and get your withdrawal through quickly I'm starting to wonder if I just need to go back to just iNetBet and Club World. They do both pay within 24-48 hours or less.

**Pulver** · 11th October 2009, 09:40 PM

Again I am baffled after reading a thread here.. What are casino operators eating these days? Are they so blind that they don't see how the customers will respond to such an action? It is these little things that makes me belive that some casinos just don't get the basics on how to please a customer...

**Nifty29** · 12th October 2009, 02:56 AM

Louise - it would be great if you could answer the question that many members have asked - WHY has this been implemented?

It continually stumps me as to why some operators like Rushmore are so secretive about why they do things.....??? If you dont provide any sort of explanation, players will make up their own mind and just vote with their feet like some of those above have indicated.

Another thing - why can Neteller depositors redeem the weekly bonuses and not the welcome or weekend bonuses? The only reason I can think of is that Neteller have increased their costs and its not economical to offer any bonus of 100%+ as a result. Well if thats the case then why not say it?

IMO there is nothing more annoying than someone basically answering "why are you doing that? with "because we are".

I used to play at Rushmore Group all the time but I run a mile when I see the cloak and dagger stuff starting - coupled with the still-unexplained long payment delays.

**vinylweatherman** · 13th October 2009, 12:30 AM

Originally Posted by Nifty29

Louise - it would be great if you could answer the question that many members have asked - WHY has this been implemented?

It continually stumps me as to why some operators like Rushmore are so secretive about why they do things.....??? If you dont provide any sort of explanation, players will make up their own mind and just vote with their feet like some of those above have indicated.

Another thing - why can Neteller depositors redeem the weekly bonuses and not the welcome or weekend bonuses? The only reason I can think of is that Neteller have increased their costs and its not economical to offer any bonus of 100%+ as a result. Well if thats the case then why not say it?

IMO there is nothing more annoying than someone basically answering "why are you doing that? with "because we are".

I used to play at Rushmore Group all the time but I run a mile when I see the cloak and dagger stuff starting - coupled with the still-unexplained long payment delays.

Maybe this is it. The payment problems over the last three months were somehow related to Neteller and Moneybookers depositing players, and this move is intended to put off NEW players starting out with these eWallets as a deposit method, and also to put off EXISTING players by cutting access to the higher weekend bonuses.

Louise once said that one thing holding up withdrawals was having to wait for more funds to be put into their account. I don't recall ever getting a frank and transparent answer to what this actually MEANT, but we speculated nevertheless.

This move is implied as being a temporary one

This is a measure which has been put in place for now but that may change in the future pending further assessment and changes with our admin backend.

Cryptic reply yet again - very frustrating. What have "changes with our admin backend." got to do with Neteller and Moneybookers players redeeming SOME coupons, but not OTHERS. RTG, and the supplied "back end" is FULLY CAPABLE of servicing the FULL experience for ANY supported deposit methods. Neteller and Moneybookers are well known in the industry, and do NOT cause problems with other RTG casinos' "back end" applications.

More worryingly, Louise can no longer flush withdrawals, another sign of "cashflow" being an underlying issue, and by preventing Louise offering this service to Casinomeister players on request, allows the group to juggle cash more effectively by applying the SAME timeframes and rules to ALL pending cashouts.

I can't see it has much to do with "bonus abuse", since it affects EXISTING players, who's playing patterns are known to the casino, and could be individually "bonus banned". On top of this, dedicated bonus hunters will simply switch deposit methods as necessary in order to still qualify (and so will NON bonus hunters, just regular players who are prepared to stay loyal, even if ti measn ditching their usual gambling account, and moving to another such as Click2Pay).

Players who prefer NOT to face the problems of proving their ID with a NEW eWallet will stick with Neteller and Moneybookers, the "devil they know", but might well steer clear of Rushmore Group because they feel they are being unfairly penalised for this choice.

As well as feeling this is unfair penalisation because I choose an eWallet regulated by the FSA over one that is not, I ALSO worry whether this move is connected to an inability to PAY OUT via Neteller, and certainly giving Neteller depositors the "brush off" will result in fewer requests for WITHDRAWALS back to Neteller (or Moneybookers).

Players who deposit with a Credit card may NOT be permitted to withdraw winnings back to Neteller or Moneybookers, something Louise has NOT mentioned, but something players might find out if they change over from using Neteller or Moneybookers in order to continue to enjoy the weekend coupons. Payment may ONLY be available by cheque, which can take a month or more, depending on circumstances, and said cheque may NOT be in the correct currency for the player's home country either!

**Pulver** · 13th October 2009, 12:59 AM

I fully agree with Vinyl's post.

It is all these little extra hazzles beeing implemented everywhere that starts to really irritate me..

I mean, imagine all the people who not necessarily read every little detail in the terms and conditions about deposit methods. They are going to register, apply for the bonus, and deposit with Moneybookers and Neteller and suddenly they don't get the bonus they thought they was getting after all. Hell, if I haven't read this thread I could have verry well made the same mistake myself. (And I have made "mistakes" like this this one more times than I can count)

I feel that they whole industry are on a steady decline... Late payments are getting the norm on almost every casino, with a some exeptions, casinos are implementing sneaky rules whenever they get the chance and now Rushmore starts to have different rules for every singel deposit method they accept.

Really scary that Louise can't flush withdrawals anymore aswell. That was the one reassuring thing about Rushmore.

Why can't casino's just be custromer friendly, pay in a timely fashion, be open and transparent about delays, and stop implementing crap rules like this one? Is it really that hard?

Sorry if I sound a little grumpy. I have deposited a ton at Rushmore over time and really liked it there, but for some reason they started to pull tricks out of the hat, and I don' like it. Please get onto youre old course again Rushmore, you where number one then!

**elscrabinda** · 13th October 2009, 01:01 PM

Speaking of crap rules...

http://www.casinomeister.com/forums/...ate-funds.html

**rockycatt** · 13th October 2009, 05:39 PM

just my .02 cents

i dont think bonuses are worth there weight ive cashed enough to make me a believer that im playing at fair establishments

however i doubt id ever cashed .05% if i went the bonus route,s

one proviso is the free one,s or the 5to 10x wr [i still buy pass all but the free ones ]

i guess this makes 2 1/2 cents