new to this and could use some help (was 'Rushmore Casino')

[ERG]

Hi everyone! I am new to this and could use some help. Anybody ever play at Rushmore Casino?? I have been playing there for about 6 months now and have lost quite a chunk of $$$$ and never won; I asked for audits of my plays only to receive some log from RTG which makes no sense to me. Need some advise on what I can do, I am not very trusting of this casino: HELP. . . .

[Pinababy69]

Hi ERG, welcome to the forum.

The first thing you can, and always should, do...is PM the rep for the Rushmore Group here at Casinomeister. Her name is Louise, here is the link to her profile. Make sure you click on send a Private Message, as opposed to Public....and be sure to include your username and all relevant details in your PM.

http://www.casinomeister.com/forums/members/louise.html

I am not familiar with the format that RTG uses to send their logs...hopefully someone else here with more experience, can help you out.

[ERG]

Thanks Pinababy69

[GGW Laurie]

Hello and welcome to the forum ERG Pina gave you spot on advice as what to do, good luck.............laurie

[rockycatt]

there a good honest casino , how ever i can only win at there chery red branch cant figure that out maby its because louise set up my cashing doc,s

[maxd]

As the others have said, and as you'll see in a PM I sent you just before I found your thread here, contacting Louise is your first step.

I should mention that if you plan on submitting a complaint to us you'll want to read the Pitch-A-Bitch FAQ.

Also, I'll move this over to the casino forums since it's not really an "Introduce Yourself" kind of thread.

[ERG]

I have sent a private message to Louise yesterday as suggested and haven't heard anything; is this unusual? How long does it usually take before you receive a response?

[dcpam39]

Friday and Saturdays are her days off--I believe, she should be back on-line tomorrow,
Pam

[millie54]

I have been playing at Cherry Red since January, part of theRushmore Group and have also lost a bundle (and I'm not a sore loser) I contacted Louise about some of the problems I was having, and also was sent a log, which told me nothing. I decided that it was more than bad luck so I now play elsewhere and have had much better luck, at least I can play for more than 20 minutes.

[takethemoney]

My problem lately is finding any RTG that I have previously won at to not knock out my bankroll. I don't care what anyone says, losing and losing and losing is pretty much guaranteed after a win, as I seem to keep demonstrating to myself over and over, despite reassurances from managers.

Traits are all the same, money goes fast, fewer bonus rounds and the proverbial takedown mode seems to come quicker. That said, I'm gonna pursue other softwares. Anyone got suggestions? I hate rival too. What about Vegas Tech software?