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Roulette69 manager situation

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The Dude

The artist formally known as Casinomeister
Joined
Jun 30, 1998
Location
Bierland
Last night I received a PM from one of our members who was in absolute shock. She had received a phone call from the manager of Roulette69/Ruby Royal Casino. The manager said that she was formerly "Christine" (CJCirrus) from Cirrus casino and was now the manager of these two. She claimed that I was aware of this and was okay with this as well. This is a total fabrication and completely unacceptable.

For the record, I was never made aware that "Christine" was in fact Tatiana and was working as a casino manager at this casino.

Therefore, they've been removed from the "Accredited" section and their accounts have been banned.
 
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Here's why:

Last night I received a PM from one of our members who was in absolute shock. She had received a phone call from the manager of Roulette69/Ruby Royal Casino. The manager said that she was formerly "Christine" (CJCirrus) from Cirrus casino and was now the manager of these two. She claimed that I was aware of this and was okay with this as well. This is a total fabrication and completely unacceptable.

For the record, I was never made aware that "Christine" was in fact Tatiana and was working as a casino manager at this casino.

Huh. Obviously Cirrus is a bad casino, but I dont see why having one of their staff move over to a new casino is necessarily a problem.

That said it might mean they are run by the same people behind Cirrus - do you have any idea if this is the case, and how much do you know about the background of these casinos?
 
Huh. Obviously Cirrus is a bad casino, but I dont see why having one of their staff move over to a new casino is necessarily a problem.

That said it might mean they are run by the same people behind Cirrus - do you have any idea if this is the case, and how much do you know about the background of these casinos?
The problem is the history of the management of Cirrus -
Cirrus casino is about as rogue as you can get, and there are many members here who have had disastrous experiences with them. When the same manager calls one of these players telling her I knew she was "Christine" and that I'm okay with that is way - way out of line.

Players trust this site - and I trust managers to be upfront with me. When managers are passing out disinformation that can harm the integrity of this site...well, that's pretty crappy in my book.
 
Cirrus and the virtual group are in no way and have never been associated with Roulette69/Ruby Royal group.

It is purely an old employee from Cirrus that is now working for Roulette69/Ruby Royal group and has been for over 1,5 years now.
There is no association apart from an old employee.
 
Here's why:

Last night I received a PM from one of our members who was in absolute shock. She had received a phone call from the manager of Roulette69/Ruby Royal Casino. The manager said that she was formerly "Christine" (CJCirrus) from Cirrus casino and was now the manager of these two. She claimed that I was aware of this and was okay with this as well. This is a total fabrication and completely unacceptable.

For the record, I was never made aware that "Christine" was in fact Tatiana and was working as a casino manager at this casino.

Therefore, they've been removed from the "Accredited" section and their accounts have been banned.
Cirrus and the virtual group are in no way and have never been associated with Roulette69/Ruby Royal group.

It is purely an old employee from Cirrus that is now working for Roulette69/Ruby Royal group and has been for over 1,5 years now.
There is no association apart from an old employee.
So how is it that Microgaming and Rival can be run by the same outfit with no conflict of interest here? I thought that these two platforms were competing groups. I guess anything is possible though...nothing seems to surprise me much anymore..:rolleyes:

So what did "Christine" do, actually change her name here to Tatiana? Gawd, this industry just gets more transparent everyday! (that last comment was meant as sarcasm)
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So how is it that Microgaming and Rival can be run by the same outfit with no conflict of interest here? I thought that these two platforms were competing groups. I guess anything is possible though...nothing seems to surprise me much anymore..:rolleyes:

So what did "Christine" do, actually change her name here to Tatiana? Gawd, this industry just gets more transparent everyday! (that last comment was meant as sarcasm)
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Tatiana is her real name, and all players are aware that this is her real name. We always refer to real names at our group.

Amongst other names, believe Christine was an alias that she was forced to use while working as a customer service agent at Cirrus group.

Personally i believe its a little harsh for banning us due to past discretion's by an employee that worked for a rogue group many years ago.
She was purely a customer service operator and was performing the tasks she was instructed to do. Not really fair for blaming her or us for this.

I agree, she should not have informed the customer that you were fully aware of who she was, this is not acceptable and we will be dealing with this asap.
 
You say she was "forced" to change her name???

If a company told me that the only way i could work for them would be to change my name and lie and cheat people for a living, i would say no...... It is called ethics or principal of an individual.


So unless there were no other jobs and she had 28 mouths to feed, i would say that very much describes already what type of person you have decided to let run your operation. Now she is still lying about Bryan knowing of her running this casino(s)??? Obviously this is the true "Tatiana" or whatever her name is this week.
 
Ruby Royal

You say she was "forced" to change her name???

If a company told me that the only way i could work for them would be to change my name and lie and cheat people for a living, i would say no...... It is called ethics or principal of an individual.


So unless there were no other jobs and she had 28 mouths to feed, i would say that very much describes already what type of person you have decided to let run your operation. Now she is still lying about Bryan knowing of her running this casino(s)??? Obviously this is the true "Tatiana" or whatever her name is this week.


I don't think it was a matter of if you want to work here you have to change your name, so much as it could have been we all use an Alias for security purposes. Now I'm not sure what security purposes may have been in the case of customer service to "serve Customers", but when I was in collections, people would threaten to come to our place of business and flatten tires, etc. so we had to use different names. This job lasted about 2 days.

Please don't think I am defending Tatiana, I'm just saying that could be a plausible reason. I think her mistake was saying that CM was aware of her connection. Why she would even bring up that connection is beyond me.

The truth is there is no way of knowing how many defacto rogue casino group employees work for what reputable one now. I suspect many. However their roles may play no huge part in its operation. Besides they may have left because they could no longer stand for another minute the terrible way people were treated by the employee. (I'm an optimist)

Furthermore, I am not a member of the CM casinos mentioned, however Cool Cat still owes my husband money from a couple of years back.

I applaud whoever let Bryan know about this situation. It shows that forum members are still interested in fair gaming at its core. People have long memories especially when it comes to places that have stiffed many players. Just the mere mention of an association, no matter how small to a rogue will not go without discussion.

I don't blame the group that hired her though. You can't and should not discriminate when hiring for any reason. That's my belief, however once they are employees and you find out that they are telling lies that affect your reputation in a negative way, you have the right to take action. Weather that is re-training, or dismissal, or whatever it takes to assure your customers that her actions don't reflect what you stand for.
 
I am sorry but i believe if you are working for a company such as Cirrus(or any casino in that group) for more than one day you desevre the shit and abuse you recieve later.

I may not blame the group that hired her 100%, but they would have known her track record and therefore cannot be without blame when this came to light.

Whatever the reason she changed her name is irrelevant as she was also caught lying.

Some may be an optimist, but i choose not to be when there are so many casino's out there just trying to screw you for your money and lie to you. To each there own i suppose.



Sorry "S.h.l" I should say that i am not a cynic on all subjects. I to enjoy being an optimist.... Sometimes :)
 
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You say she was "forced" to change her name???

If a company told me that the only way i could work for them would be to change my name and lie and cheat people for a living, i would say no...... It is called ethics or principal of an individual.


Changing names is very common. I bet the RyanH at Intercasino is not the original model.... And Playtech casinos seem to use a lot of fake female names IME.
 
Kassip

No doubt your post will reflect the majority opinion of the of the forum. Those casinos are crooks, flat out.

Perhaps I should have emphasized more that I was not defending her, just explaining why you would use a different name. Besides I (husband) am owed money by one of the groups mentioned. The optimist comment was not directed at Tatiana, just anyone who has changed for the better.

Also I realize I missed something in the previous posts. I failed to associate that she is the manager. For some reason I was thinking a customer service rep, not to negate the role. Is she running one of these operations? If this is the case, then I as an owner would let her go.
 
The issue is not the manager's past - she was the manager of a casino that is infamous for its trickery. But I understand some of the underhandedness that went on was dictated to her - it's not like I live in a cave, I've been in contact with quite a few ex-employees.

The issue is that she apparently made statements that I was aware that she was managing the Roulette69 properties - which of course I was not. It's still being addressed by the casino at the moment.

Fake names are no problem. Pseudonyms are commonly used in the industry.
 
I dont see any reason in taking this step. If they are reputable, and paying out, I see no problem with them. Just because someone has had a previos position in a dodgy company, they have paid out every single time, amounts were never an issue, never delayed, and their terms are super clear.

I have by mistake requested a withdrawal before completing requuirements, and they are dead straight, and advise exactly what the problem is, without any dodgy excuses etc.

I have no reason to praise them, but as a company they are definatly better then some of the others recommended.
 
Last night I received a PM from one of our members who was in absolute shock. She had received a phone call from the manager of Roulette69/Ruby Royal Casino. The manager said that she was formerly "Christine" (CJCirrus) from Cirrus casino and was now the manager of these two. She claimed that I was aware of this and was okay with this as well....
After speaking with Tatiana and their casino spokesperson, I've decided to re-instate them. Tatiana insists that I was never brought up in the conversation - so I'm a bit perplexed as to why the member contacted me over this. She claims that the member has always known who she is, and had assumed I had known by the way. She hasn't hidden her identity and uses her real name in all correspondences

So she was "Christine" at a crap hellhole, well she's moved on to a reputable site and should not be punished for it - actually she should be commended. And neither should Roulette69 be punished, so they're back on board.
 
I hope this is a lesson to others in the industry. Transparency and honesty are a must, as any sign that there is a "ticking time bomb" in an outwardly fine and upstanding operation is likely to harm the business.

I think the worry was that this employee was continuing the "old ways" learnt at Cirrus. This perhaps was why the action was so harsh, but it ALSO shows that there is fairness, and once a full explanation was given, and any misunderstandings cleared up, this operation is back on board.

It is a good job I read this thread now, rather than after they were just dropped from accredited, as the mere fact that an ex Cirrus employee was seemingly "up to old tricks" would have scared me off opening an account, or continuing to play if I was already a member there.

The problem is (as far as I am concerned) is that Cirrus were famed for phoning players with bogus promises to get them to deposit, and if they later won, they were told different rules applied, and the phone promises were never made. I think the fact that this was in a phone call to a player made it seem so much like the trickery of Cirrus, and from someone high in the organisation, not just a mere CS rep.

If it were not for the Cirrus connection, I do not think action would have preceded contacting the operator for clarification.

If other accredited operators know they have ex employees of rogue casinos working for them, perhaps they should ensure CM knows, so that a similar misunderstanding does not occur again.
 
After speaking with Tatiana and their casino spokesperson, I've decided to re-instate them. Tatiana insists that I was never brought up in the conversation - so I'm a bit perplexed as to why the member contacted me over this. She claims that the member has always known who she is, and had assumed I had known by the way. She hasn't hidden her identity and uses her real name in all correspondences

So she was "Christine" at a crap hellhole, well she's moved on to a reputable site and should not be punished for it - actually she should be commended. And neither should Roulette69 be punished, so they're back on board.

While I was not privy to the conversation between the member and Christine I doubt very much that he/she would make up these stories especially on the involvement of CM himself. Unless the conversation was recorded we will never know who is right. However, I would like to know how the heck did Tatiana or whatever her name is get the player's phone number. If she was registered at R69 or RR then it's probably okay but if she retrieved this information from Cirrus' database that is an infringement of personal privacy. I any case, much as we dont want to punish a former employee of a rogue casino there are still questions to be answered.
 
Chu, you brought up a very good question. Why would Tatiana/Christine call a member here and if this member had never signed up at the new casinos, where did she get the phone number? Did she just call to ask about the hubby and kids? If that be the case, wouldn't the member have known about the different names and about the new job? Doesn't make any sense to me.

Personally, the first time I get a phone call from any casino that I didn't solicit, will be the last time they get a dime from me. I do not want any personal contact with any casino personnel unless I have a problem and then I want it resolved by email.
 
While I was not privy to the conversation between the member and Christine I doubt very much that he/she would make up these stories especially on the involvement of CM himself. Unless the conversation was recorded we will never know who is right. However, I would like to know how the heck did Tatiana or whatever her name is get the player's phone number. If she was registered at R69 or RR then it's probably okay but if she retrieved this information from Cirrus' database that is an infringement of personal privacy. I any case, much as we dont want to punish a former employee of a rogue casino there are still questions to be answered.

Tatiana called this player as the player had an active account at Ruby Royal.

I need to say this AGAIN, there is NO association here with Cirrus or the virtual group apart from Tatiana having worked there over 2 years ago and having dealt with this player at her previous employer.

Tatiana was fully aware of who the player was before she called. She was excited to see the player now had an account at Ruby Royal so she could catch up after all this time.

The player was called on behalf of Ruby Royal and encouraged to make a deposit in the casino. The player was awarded a $10 ND free chip as a gift from Tatiana, no obligation. The player was promised an additional $20 ND bonus if they were to deposit in the casino. A day later the player came and deposited TWICE and after doing so was awarded the $20 ND bonus as promised by Tatiana.

We agree 100% that Tatiana should have informed the folks at CM that she used to work for the virtual group years ago and was now working for Ruby Royal, this was an oversight on our behalf and we apologized for this honest mistake.
 
Wow all these different names remind me of my strip club days, back in the day of course. :)
 
... how the heck did Tatiana or whatever her name is get the player's phone number.

I thought it had been established that Tatiana/??? and the player had a pre-existing relationship. My understanding is that such a call being made -- saying nothing of what was said -- was in keeping with the relationship these two _already_ had.
 
I thought it had been established that Tatiana/??? and the player had a pre-existing relationship. My understanding is that such a call being made -- saying nothing of what was said -- was in keeping with the relationship these two _already_ had.

Correct Max, Tatiana knew the player from her previous employer, when she saw the player now had an account at Ruby Royal she got in touch.
 
Seems baffling but from what I gather this is the sequence of events:

The player registers an account at RR but didnt deposit yet. Possibly the free chip available to some other players like myself did not appear in the cashier so when Tatiana got excited in the knowledge that an old acquaintance had registered at RR, she decided to offer him a $10 free chip and letting him know that she was the former manageress of a casino she patronised in the past. The player was also promised during the conversation that if he deposited he would get an additional $20.

So the player first gets the $10 ND, then deposits twice and gets the additional $20 ND. I would guess that the player would not have been a big depositor otherwise why bother with only $10/$20 ND bonuses and that Tatiana treasures whales and minnows alike. The only part I dont understand is why the player would pm Bryan and relay a completely different story. What would this player benefit from? The mind boggles.

If it is claimed that this issue is in no way related to Cirrus, then RR's word can be taken on trust. However, as the thread title indicates, Tatiana also mentions R69 in the same breath. Is the story similar? I would also like the rep of R69 to comment on this.
 
Seems baffling but from what I gather this is the sequence of events:

The player registers an account at RR but didnt deposit yet. Possibly the free chip available to some other players like myself did not appear in the cashier so when Tatiana got excited in the knowledge that an old acquaintance had registered at RR, she decided to offer him a $10 free chip and letting him know that she was the former manageress of a casino she patronised in the past. The player was also promised during the conversation that if he deposited he would get an additional $20.

So the player first gets the $10 ND, then deposits twice and gets the additional $20 ND. I would guess that the player would not have been a big depositor otherwise why bother with only $10/$20 ND bonuses and that Tatiana treasures whales and minnows alike. The only part I dont understand is why the player would pm Bryan and relay a completely different story. What would this player benefit from? The mind boggles.

If it is claimed that this issue is in no way related to Cirrus, then RR's word can be taken on trust. However, as the thread title indicates, Tatiana also mentions R69 in the same breath. Is the story similar? I would also like the rep of R69 to comment on this.

The player registered an account and was in fact also eligible to play with our standard $11 free ND bonus which the player claimed. In total the player was given $41 (11+10+20) in ND bonuses and made two deposits.

Whether or not the player is a whale is not really the point, the player made two deposits, one minimum and one deposit just above the minimum.

Tatiana called the player initially to try and get them to deposit, as she does with other players that have not made their first deposit. When she came across this particular player, she realised she actually knew the player previously (hence the additional $10 free chip, no obligation).

Tatiana and myself are also employees of R69. That was the main confusion. Players are fully aware that Tatiana is employed by both casinos, we are part of the same group and all email communications from both casinos are signed as Tatiana, we are not hiding the fact that Tatiana nor myself are part of the Roulette69/Ruby Royal group.

I'm still boggled why the player has come up with this story, and to add to this, only got in touch with Bryan 3-4 days after she deposited (twice) at Ruby Royal and after Tatiana spoke to her on the phone..
 
If I am correct Bryan has been away an I think he got back on the 7th I am sure he had plenty of pm's an emails to wade thru
so no 1 except him an the sender knows when the email was sent

I personally would get upset if some 1 called my house from a casino to ask if I was gonna deposit after taking a free chip as you do Offer the free chip an not on the condition that you are going to deposit

Also IIRC the pm sender was under the impression that at 1st the person they was talking to was Christine aka cirrus casino when in fact it was Tatiana

Could Christine and Tatiana
be 1 in the same? An wether they had a history if in fact that is true I see that fact that the person notified you is a good thing just a heads up

Many players have a 1st name bases with the casino reps but it does not by any means mean that they are friends they both want to make money off this deal the casino an the depositer that is why Christine I mean Tatiana called them to see if they was gonna deposit

well Time will tell for sure

Cindy:rolleyes:
 
If I am correct Bryan has been away an I think he got back on the 7th I am sure he had plenty of pm's an emails to wade thru
so no 1 except him an the sender knows when the email was sent

I personally would get upset if some 1 called my house from a casino to ask if I was gonna deposit after taking a free chip as you do Offer the free chip an not on the condition that you are going to deposit

Also IIRC the pm sender was under the impression that at 1st the person they was talking to was Christine aka cirrus casino when in fact it was Tatiana

Could Christine and Tatiana
be 1 in the same
?
An wether they had a history if in fact that is true I see that fact that the person notified you is a good thing just a heads up

Many players have a 1st name bases with the casino reps but it does not by any means mean that they are friends they both want to make money off this deal the casino an the depositer that is why Christine I mean Tatiana called them to see if they was gonna deposit

well Time will tell for sure

Cindy:rolleyes:

Have you not even read this thread? All of that was established yesterday. Christine and Tatiana are the same person!

What exactly are you trying to say here? :what:
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Have you not even read this thread? All of that was established yesterday. Christine and Tatiana are the same person!

What exactly are you trying to say here? :what:
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yes Rob I have read the thread do you always have to yell at a poster in their own words again we are not stupid or childish I know I need glass's Thank You but I will get them when I am ready? You having fun with your bone picking at me thats cool I can take it what ever you try an dish out
I am just trying to wrap my mind around the post I do have that right to try an figure things out Just like you do oh Mighty One

so whats with the yelling?


Cindy
 
so whats with the yelling?

:confused: I thought yelling was all caps.

THIS WOULD BE YELLING!

I didn't see anywhere that Rob was yelling.
 
:confused: I thought yelling was all caps.

THIS WOULD BE YELLING!

I didn't see anywhere that Rob was yelling.

ok I was wrong for wording it as yelling but he doesnt have to highlight my post to where the letters are 1/2 of an inch tall like he has in the last 2 or 3 post that I have made


Cindy
 
The player registered an account and was in fact also eligible to play with our standard $11 free ND bonus which the player claimed. In total the player was given $41 (11+10+20) in ND bonuses and made two deposits.

Whether or not the player is a whale is not really the point, the player made two deposits, one minimum and one deposit just above the minimum.

Tatiana called the player initially to try and get them to deposit, as she does with other players that have not made their first deposit. When she came across this particular player, she realised she actually knew the player previously (hence the additional $10 free chip, no obligation).

Tatiana and myself are also employees of R69. That was the main confusion. Players are fully aware that Tatiana is employed by both casinos, we are part of the same group and all email communications from both casinos are signed as Tatiana, we are not hiding the fact that Tatiana nor myself are part of the Roulette69/Ruby Royal group.

I'm still boggled why the player has come up with this story, and to add to this, only got in touch with Bryan 3-4 days after she deposited (twice) at Ruby Royal and after Tatiana spoke to her on the phone..

Something's not coherent here. You mentioned that Tatiana called the player initially to ask them to deposit (a cold call) and only when she recognised this player that an additional free chip was offered. However, in your other post you mentioned that Tatiana fully realised who the player was before she called him/her. Sounds contradictory though it may not matter much.

So it's now the player's word against Tatiana's. I think we should try to get to the root of things as this involves the integrity of 2 persons. Who is lying? If the player had taken free chips and deposited this warrants some explanation as to why Bryan was pm'ed. On the other hand, if Tatiana were making calls to all players who registered and not deposited why was I not contacted?:D I took advantage of the free chip and havent deposited as yet. Yes, I know. I am a bonus abuser:D
 
...You mentioned that Tatiana called the player initially to ask them to deposit (a cold call) and only when she recognised this player that an additional free chip was offered. However, in your other post you mentioned that Tatiana fully realised who the player was before she called him/her. Sounds contradictory though it may not matter much...
What I gather is that Tatiana recognised the player from her past job. Apparently they had shared personal chit-chat stuff back then (family experiences and/or photos, etc.,) and Tatiana was happy to see this person sign up, so she called her to catch up and do the marketing thing. So it can't really be defined as a cold call. That's the casino's story. The player is adamant that this is not the case though - so it's turned into a she-said she-said sort of thing that will lead us only in circles.

One thing that I think is a "lesson-learned" is this is an inherent problem when managers get too close with players (visa versa). I've seen it happen a number of times when managers and players start exchanging phone numbers, photos, get way personal in chat sessions, etc., these can open a Pandora's box. I know it's hard since we are only human, but it should be kept in check
 
yes Rob I have read the thread do you always have to yell at a poster in their own words again we are not stupid or childish I know I need glass's Thank You but I will get them when I am ready? You having fun with your bone picking at me thats cool I can take it what ever you try an dish out
I am just trying to wrap my mind around the post I do have that right to try an figure things out Just like you do oh Mighty One
Uncool and inaccurate response - Robwin doesn't always "yell" at posters. Who is we btw? And personally, I don't think he is having fun dealing with this at all. "Oh mighty one" is a bit over the top and can be construed as flaming. Please don't do this.

sure Maxx I can chill I do not post on multiple boards tho an I dont know where Rob is coming from I will not be answering any more of his post
Well, good. Please put him on your ignore list so we don't have to spend time policing uncool behavior. Thank you.
 
What I gather is that Tatiana recognised the player from her past job. Apparently they had shared personal chit-chat stuff back then (family experiences and/or photos, etc.,) and Tatiana was happy to see this person sign up, so she called her to catch up and do the marketing thing. So it can't really be defined as a cold call. That's the casino's story. The player is adamant that this is not the case though - so it's turned into a she-said she-said sort of thing that will lead us only in circles.

One thing that I think is a "lesson-learned" is this is an inherent problem when managers get too close with players (visa versa). I've seen it happen a number of times when managers and players start exchanging phone numbers, photos, get way personal in chat sessions, etc., these can open a Pandora's box. I know it's hard since we are only human, but it should be kept in check

Hmm, I'm curious about overfamiliar casino staff. I don't think it's about being human, I think it's just a way to get your money. People are quite capable of keeping a distance - they just don't want to because it is their job to get you to deposit more.
 
What I gather is that Tatiana recognised the player from her past job. Apparently they had shared personal chit-chat stuff back then (family experiences and/or photos, etc.,) and Tatiana was happy to see this person sign up, so she called her to catch up and do the marketing thing. So it can't really be defined as a cold call. That's the casino's story. The player is adamant that this is not the case though - so it's turned into a she-said she-said sort of thing that will lead us only in circles.

One thing that I think is a "lesson-learned" is this is an inherent problem when managers get too close with players (visa versa). I've seen it happen a number of times when managers and players start exchanging phone numbers, photos, get way personal in chat sessions, etc., these can open a Pandora's box. I know it's hard since we are only human, but it should be kept in check

To keep the record straight, i was the member who contacted Bryan after 2 days of deciding what to do and after getting advice from some fellow forum friends.

I opened an account with Ruby Royal Casino, to try them out on i guess it was a 10.00 promo, well i get a call that peaks my interest from a woman saying she is the manager of Ruby Royal and Roulette 69, the conversation goes into a tail spin, when she says "laurie, you know who this is right? ", i said you sound like someone i used to talk to in Costa Rica when i played at those rogue casinos, well what rogue casinos were they, "you know who it is laurie, yep its Christime" , i said to her and she said that was who she was Tatiana, Christine...............

I aked does C/M, know, she replied back , yes he does, but wants to keep things mum, well i start thinking, Bryan promotes them and has said to keep mum, something smells here and smells bad as he is a watchdog and would never put the almighty dollar before his forum.........

I pm'ed Bryan and was just in shock over this, as he has a strong hatred for this group of rogues and wanted to know if this was true or was he aware, he wasnt, he was as shocked as me.

I did make 2 deposits, one for the min and one for maybe 30 or so dollars, didnt take any bonuses but did see where she said she did put the 20.00 2 x max cashout thingy.


Look folks this woman is a former long time employee member of virtual, she was like the favorite almost adopted daughter of the rogue family that runs that group that has been stated in the past by former ex employees, well you know what if it was such a hell hole of a place why did she stay so long, she says we have shared a somewhat friendship, not true, i met her when i first started out playing at Cirrus, as a newbie i didnt know much but i sure found out how she was and stopped playing there. i then found a email from POC and contacted them, Andre was now working for them, he said they wasnt related(casino) and he had conflicts with Christine.

Every once in awhile i would have this woman named Victoria Santiago a manager from Cool Cat casino answer the phone while getting my western union info, she sounded like Christine but really didnt pay that much attention to it, untill Cindy , the new POC manager, told me she , Victoria was indeed Christine and used to laugh when i made my deposits and her husband the man she married and ex employee of this group also knew........it was all a fricking scam, a con job, just as they are still doing to players now.

Bryan says, we should commend her, well i dont, im sorry, i respect you and this forum but when i have to bow down and let a woman who is a creative liar, try to distort the truth of what was said, ill feel that the mighty dollar won out and its a sad day in meisterland.

Would we be so quick to forgive Virtual Danny, or Cris De Angelo if they turned over a new leaf and went to work some where else, they are no different from her, they all are a bunch of con artists and such be treated with caution.

As for Ruby Royal or the other casino, its nothing personal against you as im sure you run fine casinos, but be aware of who this person is unless this is another con game .I dont care, i dont play at those clip joints anymore and still try to steer players away from them, this is still the mission or do we just not give a shit anymore, just about the money.................laurie

Note: yes players and casino employees should not get close, this i agree, but its hard when its drilled into them, to make the player feel all warm and fuzzy and gain their trust, so more on the rogue casinos part tham the player imho.......
 
Lauriejim

I am glad you decided to admit to the PM. It may put some members at ease knowing that such a seasoned poster sent it. I was beginng to think a it was a newbie, or serial complainer. I would have not given what you said a lot of thought, had that been the case. I also think you pretty much had to do it. The mystery of the sex of the member was disclosed with the "she said, she said", instead of just using a universal "he". That statement made it sound very just girly girl gossipy.

It seems to be a resolved issue, but I'm very much not at ease with the whole situation. Now according to you, Tatiana left out a lot of her conversation to Bryan. According to her, it was a cut and dry catch-up, and hey, make a deposit conversation.

We were not privy to this conversation, but I ask myself, do I believe someone who was by her won admission a representative of a super rogue group, notorious for flat out lying to players and treating them like crap, or a forum member who could not possibly have anything to gain by warning CM of her involvement.

Unfortunately I believe Laruiejim would have been better off coming in the public forum with that very post she just made and let the members decide. Then R69/RR/Tatiana would have had to explain themselves. This is a forgiving for the most part, knowledgeable, board. Heretofore, Laurie has been made out to look somewhat like a rebelrousing schoolgirl, IMO. I commend you for bringing this to the forefront.
 
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...I aked does C/M, know, she replied back , yes he does, but wants to keep things mum...
That was the main issue for me since that is flat-out false. This was why they were yanked off of the site. This is why I took such a hard-ass stance. But after speaking with them yesterday, I decided to go forward and bring them back on.

So we have a choice, we can battle it out between the two, but without a recorded phone conversation it's just a slagging match.

Or we can decide to move on and consider this water under the bridge - your choice.
 
That was the main issue for me since that is flat-out false. This was why they were yanked off of the site. This is why I took such a hard-ass stance. But after speaking with them yesterday, I decided to go forward and bring them back on.

So we have a choice, we can battle it out between the two, but without a recorded phone conversation it's just a slagging match.

Or we can decide to move on and consider this water under the bridge - your choice.

I just arrived in Budapest for the affiliate conference so have limited access to email and internet.. Can i ask that we let this settle for a few days and then would really like to schedule a conference call between Tatiana, myself, Bryan and Lauriejim for early next week. Laurie, just so you know, we had a call with Bryan yesterday so its only fair that you are able to join in the discussion.

As Bryan pointed out, this whole he/said/she said game will have no end and i am hoping a conference call will finally resolve this issue.

I agree 100% that there should be a limit to personal involvement between casino staff and players and after this whole story, our management team had an in-depth discussion about this and we will take the appropriate steps to avoid this ever happening again in the future. That being said, i really feel a conference call to discuss this specific case will go along way in resolving the matter..
 
That was the main issue for me since that is flat-out false. This was why they were yanked off of the site. This is why I took such a hard-ass stance. But after speaking with them yesterday, I decided to go forward and bring them back on.

So we have a choice, we can battle it out between the two, but without a recorded phone conversation it's just a slagging match.

Or we can decide to move on and consider this water under the bridge - your choice.

My choice is to move on, no water under the bridge or slugging matches here, except to keep new players informed about these rogued casinos and to out them as any self respecting member of this forum should do, this includes affiliates also, who may promote them.

If Christine/ Victoria/ Tatiana has changed for the better and moved on to greener and better pastures, so be it, prolly the best thing she has ever done in her online casino history, but i will be watching this casino in the future with great interest, that is Ruby Royal, as they are taking U.S players, for any types of player issues and we will see just what and how Tatiana, the new and improved casino manager handles issues here on Cainomeister.

They will remain uninstalled on my computer as i just find it a bitter pill to swallow, just as bad as the 2 deposits i made to make sure she was the Mgr. and to get my ducks in a row.

So, i hope the casino thrives with the help of Tatiana and her valuable people skills she has managed to gain from previous employers..............

Im done with this thread and have spoke what was on my mind concerning this issue..................................(watches the water flow under the bridge)..........laurie
 
My choice is to move on, no water under the bridge or slugging matches here, except to keep new players informed about these rogued casinos and to out them as any self respecting member of this forum should do, this includes affiliates also, who may promote them.

If Christine/ Victoria/ Tatiana has changed for the better and moved on to greener and better pastures, so be it, prolly the best thing she has ever done in her online casino history, but i will be watching this casino in the future with great interest, that is Ruby Royal, as they are taking U.S players, for any types of player issues and we will see just what and how Tatiana, the new and improved casino manager handles issues here on Cainomeister.

They will remain uninstalled on my computer as i just find it a bitter pill to swallow, just as bad as the 2 deposits i made to make sure she was the Mgr. and to get my ducks in a row.

So, i hope the casino thrives with the help of Tatiana and her valuable people skills she has managed to gain from previous employers..............

Im done with this thread and have spoke what was on my mind concerning this issue..................................(watches the water flow under the bridge)..........laurie

I agree with your decision to move on. That being said, the offer for the conference call is still open should you want to discuss further.

thx
 
I just arrived in Budapest for the affiliate conference so have limited access to email and internet.. Can i ask that we let this settle for a few days and then would really like to schedule a conference call between Tatiana, myself, Bryan and Lauriejim for early next week. Laurie, just so you know, we had a call with Bryan yesterday so its only fair that you are able to join in the discussion.

As Bryan pointed out, this whole he/said/she said game will have no end and i am hoping a conference call will finally resolve this issue.

I agree 100% that there should be a limit to personal involvement between casino staff and players and after this whole story, our management team had an in-depth discussion about this and we will take the appropriate steps to avoid this ever happening again in the future. That being said, i really feel a conference call to discuss this specific case will go along way in resolving the matter..

I will be more than glad to have this call as i have nothing to hide, i would ask that another caller be added as i feel like it would be 3 against one, i would want to have Kasino King or another member of good standing in the forum, who is unbiased to hear this conversation also if acceptable to you and those concerned......laurie
 
I will be more than glad to have this call as i have nothing to hide, i would ask that another caller be added as i feel like it would be 3 against one, i would want to have Kasino King or another member of good standing in the forum, who is unbiased to hear this conversation also if acceptable to you and those concerned......laurie

Not a problem, i will get in touch with you early next week to schedule the call.
 
Jezus Krist woman...what is your problem here..:what:

Do you make it a habit of posting at different forum boards disrespecting the members?
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Derail

You know, Rob, you have been guilty here at Casinomeister for "scolding" posters when you do not like what they say, of calling them to task based on your opinion. You have been guilty of playing moderator here. You have been guilty of trying to push your views on other members here, and being demeaning when they refuse to see your view.

If you bait people, they are going to respond. And no matter what, all Casinomeister members are important and have value to this forum. Not just the "in" group of the month.

Derail Over! :thumbsup:
 
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