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Thread: Slot error Casino Share / Microgaming

  1. #11
    Pinababy69's Avatar
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    If you want Max to pursue this, I would suggest you stop posting in this thread, as Kmay suggested. If the PAB fails to produce the desired result, then you can update us at that time as to the outcome.
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    kmay87 (9th June 2009), PaaskeDKnowUK (18th June 2009), Rusty (9th June 2009)

  3. #12
    Mario is offline Dormant account
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    Quote Originally Posted by PaaskeDKnowUK View Post

    But i must say Casino Share has been very friendly , their support and everything. Despite i have not been satisfied that i has taken 2-3 days to get answers trough email. But today i recieve final answer trough email, where they explained a answer from microgaming.

    Henrik
    Hi Henrik,

    Thank you for your kind words in regards to CasinoShare's friendly and professional support staff.

    One can’t get enough compliments such as these as we’ve been really working hard in our service delivery by ensuring a seaming less and available 24/7 support services.

    We still got some areas of improvement but we are almost there.

    In regards to the matter at hand, please rest assured that the 100 Free spins was indeed or should not be perceived as a compensations offering but merely a gesture of thank you for your patience and loyalty.

    Unfortunately sometimes matters such as these are out of our control.

    I’m personally looking into the matter for you and will revert back with some feedback once a full inquest and or investigations have been completed.

    Rest assured that neither Microgaming nor CasinoShare would allow any injustice to be done as both these establishments pride them self in being the best and truly value our players and your gaming experience.

    Best regards
    Mario

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  5. #13
    PaaskeDKnowUK's Avatar
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    Thank You Mario. I will be awaiting to hear back from You then
    And i will also not post in the thread, in hope that Max will follow my PAB.
    Thank you all for Your comments. Ill be back when i get any news.

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    Jasminebed (18th June 2009), Mario (30th June 2009)

  7. #14
    Mario is offline Dormant account
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    Quote Originally Posted by PaaskeDKnowUK View Post
    Thank You Mario. I will be awaiting to hear back from You then
    And i will also not post in the thread, in hope that Max will follow my PAB.
    Thank you all for Your comments. Ill be back when i get any news.

    Hi All,

    Just to add that matter is resolved to player’s satisfaction.

    Best regards
    Mario
    Last edited by Mario; 30th June 2009 at 02:03 PM. Reason: spell check

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    chayton (30th June 2009), Marie2473 (30th June 2009), rockycatt (30th June 2009), Rusty (30th June 2009)

  9. #15
    Rusty is offline Banned User - repetitive flaming Achievements:
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    Quote Originally Posted by Mario View Post
    Hi All,

    Just to add that matter is resolved to player’s satisfaction.

    Best regards
    Mario
    Thank you Mario.
    A shame the player forgot to let us know.

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