Bonus Banned at Lion's Slot

[cynthial]

Swede and I are (were) regular players at Lions casino. Over the lifetime of the account which is about 4 months we are up $828.00. Almost always took a bonus of 25%, 40%, 50% or 100%, whichever was on the cashier page. Tonight I went to take the 40% one on the page and got an error message. Went into chat and was told:

Nicole: I am sorry to inform you but the casino reserves the right to deny promotions to anyone, without disclosing the reason why.
you: So this is not an error?
you: I will not be eligible from this point on?
Nicole: I am afraid not.
you: I see.
you: Well, I am only up $800 on the life of my account and this seems wrong to me.
you: Please pass this on and I hope they reconsider.
Nicole: You may still play for Fun or for Real without promotions. Continuous play can result in your account becoming eligible for promotions again.
you: Thanks Nicole
you: OK, thanks again Nicole
Nicole: You are very welcome.

So a lousy $800 puts you out of contention for bonuses. I say that is Pathetic! And that is putting it nicely. Here is what Swede said about it. "Those bleeping dirtbags can kiss my bleeping rosy red bleep if they want any more of my bleeping custom.

So my guess is that now I will find this same situation at all of the Rivals. I currently only have accounts at three but I will check it out and see what I find..............................

And to all of the forum members that I had regaled with tales of what a superior operation they were over at Lion's, well, disregard.

[jas2587]

Swede and I are (were) regular players at Lions casino. Over the lifetime of the account which is about 4 months we are up $828.00. Almost always took a bonus of 25%, 40%, 50% or 100%, whichever was on the cashier page. Tonight I went to take the 40% one on the page and got an error message. Went into chat and was told:



So a lousy $800 puts you out of contention for bonuses. I say that is Pathetic! And that is putting it nicely. Here is what Swede said about it. "Those bleeping dirtbags can kiss my bleeping rosy red bleep if they want any more of my bleeping custom.

So my guess is that now I will find this same situation at all of the Rivals. I currently only have accounts at three but I will check it out and see what I find..............................

And to all of the forum members that I had regaled with tales of what a superior operation they were over at Lion's, well, disregard.

Uninstalling them bleeping right now bleeping casino

pssttt I dont know how to go red in letters bleep it

Cindy

[Jasminebed]

Why cut off a player from bonuses? It is not that easy to meet WR, and to discourage a player from depositing seemed shortsighted. It's slots, for cripes sakes...sometimes you are lucky and sometimes you are not. If a casino bonus bans a customer who is ahead, they stand no chance of recovering the winnings paid.

Lots of Rivals, Cynthial.

I miss them.

[winbig]

Why cut off a player from bonuses? It is not that easy to meet WR, and to discourage a player from depositing seemed shortsighted. It's slots, for cripes sakes...sometimes you are lucky and sometimes you are not. If a casino bonus bans a customer who is ahead, they stand no chance of recovering the winnings paid.

Lots of Rivals, Cynthial.

I miss them.

Let's not forget that Rival automatically bans users from getting bonuses, not the individual casinos. This is a system-wide ban.

I'm not saying it's right, because it's not. It's absurdly apparent that those casinos that "go with the flow" don't have a clue to how a casino should be ran, and figure that if Rival says it's the best thing for the casino, then they're not going to do what Rival says. These are the casinos that (as evidenced above, and in many other threads) don't deserve business.

There are a few (very few) Rival's out there that will say FU, Rival, and un-ban these players when there is no evident wrongdoing on the player's end. These are the ones that players will flock to.

And you know what? BONUSES and Customer Support are the two key factors that set Rival casinos apart. It's common knowledge as of recent that ALL RIVAL CASINOS share the same RNG, and CANNOT alter their payouts. So.....why play at the ones that are going to treat a user like some sort of thief? Which is basically what they're doing when you get down to it.

[suzecat]

Hummmmmmm, so Rivals don't have enough of a bleeping edge on slots? Sad, sad, sad ................

[spearmaster]

I don't know how the Rival bonus system or bans work.

However, it is the casino's right to refuse to offer bonuses, just as the player has a right to refuse a bonus which has been offered. As long as the bonus was not personally offered to the player, that is.

Whether or not that is the right move on the casino's part remains to be seen.

[AudiManinBoro]

Stick with Slotocash as i believe this subject has been brought up before and Sloto is as far I know entirely independant and have demonstrated in the past that they wont remove a players priviledges such as bonus use purely because they have had a run of good luck

[lauram]

For 800 thats uncalled for. If i could still play rival, only casino i dealt with from learning lessons was sloto. Paid just over the 24 hour period never any problems large cashouts and never bonus banned. And still at end of week had free chips tossed my way. Maybe with this post they will loose a few players and reconsider their terms. Lets hope

[GGW Laurie]

that blows cyn, it really does have you been in touch with the rep. on here? ....................laurie

[zap987]

I have yet to see any rep comment on anyone getting bonus banned at any Rival casino. They have a shitty system that bans you for winning with bonuses on slots and since there is no reasonable way to defend it they try to ignore it and hope people forget.