Rushmore...

[marioking24]

Hey guys,

I was trying to find a new Casino, which accepts US Players. I found Rushmore Casino on the Site for accredited casinos.
I registered there already a while ago, but a feeling told me that it is wasted money to play there... Now, after seeing that it is accredited I thought, let's give them a try.
I loged in to my account, and started chatting, with the live help, to ask them some general questions.
Here is a funny one:

marioking24: do you have a mobile casino?
Josh: we're an online casino, we do not have any land casinos
marioking24: no I mean, do you offer a casino for cell phones and PDA's ?
Josh: oops, my bad
Josh: no, i'm afraid we do not
Josh: :-(

He didn't know what a mobile casino is???? What's wrong?
And the guy was writing like a 10 year old.

I would like to hear some experience about them? Can I trust Rushmore?

[jas2587]

most of the customer support people their 1st language is not English
cut them some slack
do a search for Rushmore an links will pop-up
go the search an type in Rushmore

Good Luck
Cindy

IMO they are a great casino an so is their rep Louise

[RobWin]

Rushmore is a real good casino Mario with fast cashouts and fair game play as well. Josh may have just misunderstood you at first, that's probably all there was to that.

[Louise]

I think the confusion came about because of the US English term of calling a 'mobile' a 'cell phone'! If you would have asked me, being from the UK, I would have known what you were asking

Sorry for that Mario.

Feel free to PM me should you have any further questions.

Thanks,

Louise
Rushmore, Cherry Red & Slots Oasis Rep.

[Kopt]

Everyone makes mistakes
Don't blame for that a guy who work in Live Support, I think it's not an easy job

[BingoT]

To tell ya the truth I think you will see that any of the casinos that are together in this group will grow to be a top choice in 2009.
Great support & the best rep around.(Louise)
Rushmore Casino
Cherry Red Casino
Slots Oasis

Slotsville <----A New one on it's way & may come out at the end of Febuary

I don't care what place you will talk too they all have off days that sometimes they don't understand what your talking about.Everyone makes mistakes

[maxd]

To be honest with you I don't think the term "mobile casino" is in common use. I would have guessed (correctly) what you meant but it wouldn't have been dead obvious.

Frankly I think Josh deserves a little credit for being honest about it. After all, he could've said "Ya, sure, please deposit $100" or some bull-crap like that.

[Louise]

Thanks BingoT and to all of you for being understanding -

Yes, watch this space, we will have a new casino being released in February/March time.

The secret is out hehehe.

Louise
Rushmore, Cherry Red & Slots Oasis Rep.

[Casinomeister]

When I hear "mobile casino", I think of some old guy running a card room out of his Winnebago near San Bernadino.

Go figure...

[Louise]

LOL.

Well, whilst we are on the topic, I have in fact just been told by my boss that we will actually be offering a 'mobile casino' soon, you know, the type of mobile casino that you can use on your cell phone etc!

Louise
Rushmore, Cherry Red & Slots Oasis Rep.