i just went to login to riverbelle and it said account locked,anyone else from the u.s.have this?
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About LinkBacks
Full Member
i just went to login to riverbelle and it said account locked,anyone else from the u.s.have this?
mark421
Experienced Member
yep... me too and Im on with CS now. Said it's not personal but a management decision made in the last 24 hours... no new us players and no service to original players either. No notice no nothing!
Experienced Member
Your wait time will be approximately 3 minute(s) and 36 seconds.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
You are now chatting with 'Nick'
Nick: Thank you for contacting Belle Rock Entertainment and welcome to Live Chat Support.
Nick: How may I assist you today?
player: Good evening...just went to log on to my jackpot city casino account number... and it says.. you have refused to log me on and my account has been locked. ? Can you fix this for me please...... was hoping to play a tourney.
player: hi Nick sorry mate I was comatozed while waiting.
Nick: Hi , Could you please allow me some time to access and review your account
player: no prob.....
Nick: Thank you for waiting. I have reviewed your account and can give you the following reason for your account being locked:
player: haven't been able to deposit latley but play the tourneys when I can and did win 25 last night on hitman...but i gave it straight back..
Nick: The casino has taken the decision that it will no longer accept registrations from the USA. Please accept our apologies for any inconvenience that this may cause you.
player: what does that mean Nick..?
player: im registered already..... for awhile now>
Nick: I am aware of that but this has effected our new registrations as well
player: i don't get it/... what do u mean exactly... use little words,,,,
player: have u shut down biz?
Nick: Unfortunately, I am unable to enter into any further correspondence in this regard.
player: is everyone locked out?
Nick: Some players have been effected
player: is there an email...
Nick: No, not that I am aware of
player: i was just checking my email looking for something from u but nothing yet
Nick: This decision was recently made in last 24 hours
playerr: did i do something wrong?
Nick: No, this is just a decision that the casino management has made
Player-oh what happens to my personal info that u have?
Nick: Is there anything else I can assist you with at this time?
player: all my c card info?
player: yeah mate dont run away yet....
player: im concerned now...
Nick: One moment for me
player: my personal info and my credit card info on file that u have what will happen to it?
player: damn.... im gonna miss this casino... it was such a cool place to hang for awhile.
Nick: Please hold for me, I am still finding out for you
player: no prob
Nick: Thank you for all your patience.
Nick: By law we are required to keep a record of you registering an account with us. Your information is completely secure and we are not allowed to pass this information on to any third party without your permission first
Nick: Is there anything else I can assist you with at this time?
Player: By law your suppossed to delete it at my request and Im requesting
Player: My private info is secure...???? Like the service you provide me???
Player: Dude.... my private info seems as secure as a zit on a fat mans ass at the moment! Now squeeze me outta there.!
Your chat transcript will be sent to you at the end of your chat.
Nick: the point I made above is regulated by international law and not by US laws.
Nick: Rest assured your information is secure.
Nick: Is there anything else I can assist you with?
player: Im too pissed right now. I'll be back when I hit international waters.
Nick: Thank you for contacting our Live chat support and enjoy the rest of your day
Chat session has been terminated by the site operator
Ueber Meister Mouse
Achievements:
I just don't know where these casinos get their business operations guidelines from... Attilla the Hun? I mean... if they're going to dump players, they could at least send out a freakin' generic 'dear player' email. Simple common courtesy....
I no longer have Lucky Nugget installed or I'd check to see if I could log in... I uninstalled it when I read they were gradually dumping all USA players already...
Alice: But I don't want to go among mad people.
The Cat: Oh, you can't help that. We're all mad here. I'm mad. You're mad.
catrina m (16th November 2008), Jasminebed (18th November 2008), Pinababy69 (16th November 2008)
Queen of MEAN/BITCH!
I absolutely agree with Mousey, to not inform the PLAYER is beyond unprofessional. Affiliates were told this was going to happen, and Lots0 and Simmo posted about it in the MG thread. Expect other MG casinos/groups will more than likely follow suit. Let's hope they have the decency to inform the player ahead of time.
Link to relevant thread/posts. Bryan's post (#96) advising U.S. players to withdraw any balances from any MG accounts, is very good advice, and IMO should be heeded.
http://www.casinomeister.com/forums/...tml#post267155
catrina m (16th November 2008)
Senior Member
Achievements:
MG is going to take all they can before this lucrative market gets closed.
Yes, heed this good advice, and wait.
Catrina
Pinababy69 (16th November 2008)
WebMeister & Slotaholic..
Achievements:
Sorry, but I've read right through your chat transcript and I can't see where it says existing players are blocked...Originally Posted by MissScarlett
Am I being blind, or what?
KK
Smile, it may never happen...
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Ueber Meister Mouse
Achievements:
Well, the player in the chat is an existing player.... and is blocked... worrying about CC and personal info.... and BTW, we KNOW CS is lying about the decision made 'in the last 24 hours' crap.Sorry, but I've read right through your chat transcript and I can't see where it says existing players are blocked...
Am I being blind, or what?
KK
Alice: But I don't want to go among mad people.
The Cat: Oh, you can't help that. We're all mad here. I'm mad. You're mad.
MissScarlett (16th November 2008)
Experienced Member
WOW! Just Wow!
Ya know those 2 casinos I only play at?? Welp - there goes one of em!
Sad times.. Just sad!
Sierra
"NEVER Seperate the 'Life' You Lead.. From the 'Words' You Speak"
Dormant account
Existing player from a non-banned state. Just signed on to Riverbelle. Grand Mondial works also. Don't think I'll be making any deposits tho.
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