Lads Cash Splash again... April

[KasinoKing]

Just a heads up to anyone who may not have seen Lads are running this promo again!
Bit silly of them at the start though because the 'bonus week' runs from Monday to Sunday, so it's not actually worth stating until next Monday, April 7th.

I just hope it's as good as March - I had a great result including an unbelieveable number of free-spin triggers on Mega Moolah; The odds of hitting 3 scatters is 1 in 147 spins, but I got it 17 times in 1388 spins = 1 in 81.6 - and that's NOT including 2 re-triggers! (See log of last 3 days below)

My March stats:-
Week 1; Big Break +£64
Week 2; Big Break -£53
Week 3; Mega Moolah +£43
Week 4; Mega Moolah +£41
= £95, plus the £280 in bonuses = profit of +£375

[Jufo]

Well,
I made a big net loss of this Cash splash promotion in March. The weekly bonuses didn't cover my losses on Big Break slot and Ladbrokes didn't even pay the weekly bonuses correctly. First their Customer support said that I don't need to make a new 50£ deposit every day but now they refuse to pay the bonus because of that.

Notice that the cash splash promotion is April is for UK residents only so I (and many others) cannot play that.

[Zoozie]

Originally Posted by Jufo

Notice that the cash splash promotion is April is for UK residents only so I (and many others) cannot play that.

What a shame. Thank you for this information since this could easily be missed.

Besides I have still not received the bonus from the last weeks Cash Splash.
Has any of you?

[GrandMaster]

Originally Posted by KasinoKing

Just a heads up to anyone who may not have seen Lads are running this promo again!
Bit silly of them at the start though because the 'bonus week' runs from Monday to Sunday, so it's not actually worth stating until next Monday, April 7th.

The April promotion started on 31 March, but this information was not available on the web until 1 April. Very naughty.

[KasinoKing]

Originally Posted by Zoozie

What a shame. Thank you for this information since this could easily be missed.

Besides I have still not received the bonus from the last weeks Cash Splash.
Has any of you?

Wow! I didn't notice that it's UK only either - why on earth...?

And yes, I got my last £70 the day after the promo finished (i.e. on Monday). But as is often the case, no e-mail or anything - it just appeared in my balance. That is why it's important to always note how much you have in your 'bank' at the end of each session's play, so you can see if they add anything before you log in again.

KK

[Zoozie]

Originally Posted by KasinoKing

That is why it's important to always note how much you have in your 'bank' at the end of each session's play, so you can see if they add anything before you log in again.
KK

Yup! I already do that and it was a good idea. Ladbrokes have forgot crediting my account 5 or 6 times in the last two months. And in one of the cases I was only credited 30£ (6 days play) instead of 70£ (7 days play) due to a mistake.
Ladbrokes always honour promotions, but you do have to remind them.

[GrandMaster]

Originally Posted by KasinoKing

Wow! I didn't notice that it's UK only either - why on earth...?

And yes, I got my last £70 the day after the promo finished (i.e. on Monday). But as is often the case, no e-mail or anything - it just appeared in my balance. That is why it's important to always note how much you have in your 'bank' at the end of each session's play, so you can see if they add anything before you log in again.

KK

Or you could just use Playcheck.

[Zoozie]

Originally Posted by GrandMaster

Or you could just use Playcheck.

I tried but it never really worked. Timeout or that it simply did not show up there.

It would be much better if the 'admin deposit events' was also shown in your
transactions history.

[vinylweatherman]

I got my Cash Splash, and am in the UK and the new one for April was NOT on the website, even on the evening of April 1st, yet started on Monday supposedly. They are also running the notorious scratchcards again, CS often cock this up, and STILL owe me £5 from the last time.

This has now been overshadowed by a missing £50 deducted from my Neteller but never making it to my Ladbrokes account. This was on Sunday, and it is now Wednesday, and so far I cannot even get those idiots in CS to even ACCEPT THERE IS AN ISSUE, despite me sending a screenshot of my Neteller statement clearly showing the transaction having gone through.

I have escalated this to the rep, but they don't seem to come here very often, so I am not sure how this is going to turn out.

This is not just a one-off, this is CONSTANT COCK-UPS by them, and has been going on for 4 months, with no sign whatsoever that they give a monkey's about addressing these issues.

Why they are accredited here with these poor CS standards defeats me, this should be one of the criteria for accreditation. It is no good having a top brand, good management, etc, if the CS and player experience is so constantly bad.

I will not be bothering in April, as I cannot stomach any more screw-ups with the sheer length of time it takes for their CS to get a grip.

[GrandMaster]

Originally Posted by Zoozie

I tried but it never really worked. Timeout or that it simply did not show up there.

It would be much better if the 'admin deposit events' was also shown in your
transactions history.

Check "Show detailed statement"