CASINO770?

[Rusty]

I just came across a casino I had not heard of before casino770.co.uk.

They offer a free £10 chip and since I had not seen there software before and they are supposed to have land based casinos I thought they might be on the up and up and worth a try.

Anyway I joined and a chat window opened and I was asked if I was about to deposit.
I said not yet I was going to try the free chip and see if I liked their slots.
Then I was typing in a question about deposit methods but they had gone!
Doh!
Not to worry maybe I cut off so anyway I applied through email for the freechip which is supposed to be credited straight away.
Then I logged back in an hour later and no free chip yet but the chat window opened and I was asked if I was making a deposit
I said the same thing and wham bam no goodbye or kiss my arse they were gone again the moment I mentioned the free chip.

Hmmmmmmmmm now that is some CS especially as when you try to get the chat back up to speak to them it says they are offline (although they are supposed to be 24/7)

Warning signs.

So has anybody heard of these people or played at their casinos?

[GI Joe]

They have been around for a while...but I never made a deposit there.

They offeres freechips in many variants...but I never get any wins big enough to cash out.

I´m quite sure i don´t wan´t to make a deposit:-)

GI Joe - happy new year to all!

[uungy]

I have played there in the past.

The customer support is officially in english, but rarely do you get a response which can be unserstood. They seem to use an online transalator, which is useless.

Payments are usually within a week or so, I have had to wait for about a month once, but they do pay.

The only real thing is, I had a really bad "run", I cant say it was "rigged", probably not enough hands, but I contacted their "english support" and wanted to know who has checked their software

they responded

The RNG (Random Number Generator) has been checked by one of the employees
who work for the Fairplayer company.

Please go to 'Our fairplay certified software' on the bottom of our home
page and you will find the certification signed by Eric Bouhanna, one of
the company's representatives.

Not really much of any use. Fairplayers.com who is a website who is registered to adictel.com (the whois says that), a company apparently who fight casino addictions.

The strange thing is, if you go to Fairplayers.com now it goes to hxxp://www.partouche.com/ who are the parent ownsers of casino770!

So in fact casino770=adictel=fairplayers. It doesnt seem to say anything about the trust of their software.

the last response I got from them was

We can assure you that Casino770 works only with reliable companies and
trustworthy on-line entities

Which shows they are trying to decieve me, and pretend as though they are seperate companies.

If you get a free chip, play with it, abd if you win they will pay out, but I think their software is unfair (no proof) but they dont smell clean

[aka23]

The only real thing is, I had a really bad "run", I cant say it was "rigged", probably not enough hands, but I contacted their "english support" and wanted to know who has checked their software

You aren't the only one who had a really bad run. I have the following warning on my site:

"Casino 770 has had a disproportionately high number of player issues for a casino of their size. About half of the issues I am aware relate to software problems. For example, there was an issue in early 2007 with split and double buttons disappearing while playing BJ. More recently, a referred player reported a similar issue with a missing double option while making a half-bankroll bet. Other issues include poor support and slow payment.

A player recently contacted me about a statistically improbable result in baccarat. The player lost 133 while wagering only 788 with some bets on banker and some bets on player. The odds of this occurring randomly are extremely low. I estimate nearly 1 in one million. Having said that, several other players have reported normal game results and having a large net win at Casino 770."

[aodat2]

Whatever the case, be it that the software is flawed or something. If they are giving out free money, I don't mind trying to play there just for the free money part of it.

Other than that, I'd rather play somewhere else with better English and better communications.

But for those out there who is reading this post. My philosophy still stands and I'm sure everyone else would have more or less a similar philosophy as well. When they give out FREE MONEY, just play there. Be it that you win or lose, it doesn't matter. If you win, all the better. If you lose, there's nothing lost.

Having said that, I wish everyone good luck and a very Happy New Year.


Ps. Never deposit anywhere until you are certain that everything is in order and everything is good to go!

[chuchu59]

My experience with them:

I played poker at their poker site and was sent an e-mail in Dec 2006 where I was awarded a birthday bonus of not less than 10 Euros(that's what they said) for use at the casino. When it wasnt there, I contacted support who seemed to have no idea as to what the issue was. I then PM'ed their forum rep who promised to look into this. After our exchange of PMs on 26 Dec 2006 he simply disappeared and never returned nor was there anyone who followed up.

I didnt bother to PAB because this only involved free money but this tells you a lot about their organisation. Avoid! Avoid! Avoid!

[SlotsWizard]

I love exposing crappy casinos, and this place really takes the cake. Here are just a few observations I made within a couple of minutes of playing in free mode:

They claim to be the "No. 1 Online Casino" ... how original! The official count of "#1 Online Casinos" now stands at 5,267

The currency you select before entering a video poker game is £, but once you're in the game it has miraculously lost value by being converted to €

The screenshots of their video poker games are all in French, and some of the games themselves are entirely or partially in French, such as their "Texas Hold'em" Joker Poker variant, which by the way, doesn't even work. I entered it and clicked "Miser Max" (Bet Max) and my fun-play balance was updated to:

nan.jpg
(for those who don't know, NaN means "Not a Number", which means the programmer screwed up - obviously)

They do not offer "Jacks or Better", but they do offer "Jack or Better" with a totally messed-up paytable that features the following return percentages:
1 coin: 93.76%
2 or 3 coins: 92.58%
4 coins: 95.47%
5 coins: 94.47%
... so you're better off playing 4 coins instead of 5, assuming what you win actually matches what the graphics say. 100-hand Jacks or Better returns 93.73% regardless of what coin size you play (there is no increased payout for a Royal Flush when betting 5 coins).

The Kings - and only the Kings - are in French, displaying an R (Roi) instead of a K (King).

The autohold does not hold the best play. I was dealt 2,4,5,7,8 of mixed suits and it auto-held the 4,5,7,8 even though the best play was to discard everything, even for their crappy paytable.

I'm sure there are countless other problems. I can't believe anyone would actually deposit money here. C'est pas magnifique.

[jetset]

Sounds like bad news and bad management here.

I may be stating the obvious, for which apologies in advance, but this property is owned by the Interactive arm of the considerable French casino gambling company Partouche.

They (the Partouche Interactive division) put on a significant exhibit at an industry expo in January, expensive glossy brochures and all, apparently trying to expand the use of their software by offering it in turnkey online casino deals.

This is in the Casinomeister archives:

"The Partouche Interactive stand was large and well manned, showing off a growing range of interactive and internet products. PI is a new subsidiary of the French land casino company Groupe Partouche, which owns some 55 land operations throughout Europe.

"The company flew in famous footballer Eric Cantona as their ambassador for the new platform which offers no download Platinum Backgammon using software from the French software developer Que des Jeux. More can be expected from the well backed Partouche Interactive which has been created to "establish a gateway between land-based casinos and communications technology networks" on a global basis.

"The company is selling Flash instant multiplay casino games both web and mobile, and web and mobile Backgammon. It is also offering Cash TV, a unique television channel for gaming broadcasts in France on Canal Satellite around-the-clock, and will be producing poker TV programming through Sogimage Productions.

"Partouche Interactive was formed under CEO Frederic Vinzia in April last year."

I'm not sure that flew too well, but they have not been particularly visible lately.

You can read about them here:

http://www.partoucheinteractive.com/

CEO and Exec Chairman : Frederic Vinzia

Partouche Interactive
141bis, rue de Saussure
75017 Paris, FRANCE

tel : +33 (0) 1 47 64 33 45
fax : +33 (0) 1 47 64 19 20

[uungy]

Nice info, but has their programming be tested for fair randomness.

The fairplayers letter is their own company , so it means nothing. Secondly the letter (can be seen http://fcg.casino770.com/fcg-games/eval.pdf) when I transalated into English, ias far as I remember it hardly said anuything about the tesing of the RNG.

Partouche may be a big company, but I really would not trust the software, unless they had a non biased random check, and also kept to their word a little bit.
CS officially respond within 30 minutes, but you rae lucky if you get a response in 48 hours

[winbig]

My experience with them:

I played poker at their poker site and was sent an e-mail in Dec 2006 where I was awarded a birthday bonus of not less than 10 Euros(that's what they said) for use at the casino. When it wasnt there, I contacted support who seemed to have no idea as to what the issue was. I then PM'ed their forum rep who promised to look into this. After our exchange of PMs on 26 Dec 2006 he simply disappeared and never returned nor was there anyone who followed up.

I didnt bother to PAB because this only involved free money but this tells you a lot about their organisation. Avoid! Avoid! Avoid!

I also advise to stay far far away from this place. After pointing out a software glitch on their blackjack months ago (visual error, not gameplay from what I saw), I was given a $10 free chip. When I tried to claim it, the code didn't work. The rep here (now gone AWOL for quite some time) never responded, and my emails to support went unanswered. I finally gave up on them.

I could just imagine how it'd be if I actually had real money involved.

FWIW, the dealer count was 16 when a jack and 5 were shown.