3dice--support issue

[pacers31]

I sure hope that the withdrawls with 3Dice go as smoothly as everyone says if I ever get to cash out anything. The games are brutal and my nearly $500 this weekend sure flew out of my hand! 3Dice games are harder than chinese arithmetic to win at. I like all the positive press about them, but my cash went as fast if not faster than at the MGs lately. Sorry Enzo, but I don't know that I can play anymore with rotten results like this. I'm not questioning anyones integrity, just stating that the games seem repressively stingey for the investment. Sorry to sound like a sore loser, but just my input from this past weekends experience.

[kakata]

Im not a soreloser either, but...............toooooooo many kudos all at once make a stripper become a world best top model............
Cmon guys 2 hours no free spins...........
Yes I know,a lot of winner screenshot,where is Trollet?????????
......what about losing screenshots never posted.
3% winners????????????? maybe .
Nice guys at the CS ohhhhhhhh yes...............still 2 hours no free spins every other day.............nice CS though.
Tomorrow I will have a nice CS for dinner.

[tim5ny]

You're funny Kakata!

[retlaw]

oh get real you are just upset
that they dont serve your country
3Dice does have the best support
around you wont find any better
anywhere else

Cindy

Yes, great support.18 hours to reply to a simple e-mail.
Try 32Red and you will know what good support means.

[ugaboga]

I have to also add, that I wasn't too pleased with 3dice's support.

Approximately 6 weeks ago, I downloaded the software and registered with 3dice.

Upon registering, I attempted to make a deposit via neteller and received a weird error message that my account was limited to deposits of 0.000091 (or some number along those lines), after receiving this error, I proceeded to talk with the livechat rep. He had no idea what the issue was and said that he had forwarded it to the technical department and that I would receive a reply via e-mail, the reply never came.....

[hippo925]

I sure hope that the withdrawls with 3Dice go as smoothly as everyone says if I ever get to cash out anything. The games are brutal and my nearly $500 this weekend sure flew out of my hand! 3Dice games are harder than chinese arithmetic to win at. I like all the positive press about them, but my cash went as fast if not faster than at the MGs lately. Sorry Enzo, but I don't know that I can play anymore with rotten results like this. I'm not questioning anyones integrity, just stating that the games seem repressively stingey for the investment. Sorry to sound like a sore loser, but just my input from this past weekends experience.

Enzo, i'm also sorry, but after removing my deposit limits (thanks for adhering to the cool off period), i don't think i can play at 3dice anymore either. $750 betting .60 cents gone in a flash, c'mon!!! (though i admit, the last $20 of the $750, i raised my bet to $1.80) i seriously feel sorry for anyone who bets more than .50 or .60 cents because what awaits them is most likely going to be very scary. i appreciate the fact that i got some great and unbelievable hits when i first started playing, but i've lost thousands now in an endless losing streak. i don't think many players will tolerate that for too long. it's no fun losing so quickly with no enjoyment so one person out of 100 gets a decent hit that he will lose back in another scary losing streak of no bonus spins where everything lines up except one reel.

enzo, i am one of 3dice's biggest fans but i'm no longer willing to spend $500 at a time to play a couple of hours (if i'm lucky) when i used to be able to play a fair amount on smaller deposits. you guys are the best in terms of service, but do something about these games. what happened to squirrel pike's? used to be much lower variance, now it plays for me like supersuits. the virtual reels on medieval moolah and squirrel's pike are way too ridiculous to take seriously after a while (unless you let us all play the reels right to left, we'd all be rich )

also, since we know what the odds of hitting the bonuses are, how about special prizes for players who do the near impossible by NOT getting bonuses forever....people deserve something for doing that 1 in 1000 or 1 in 10000 no bonus streak.

maybe i'm just venting because i just lost ANOTHER $750 betting .60 cents, but..... maybe.... i'm feeling the frustration that a lot of other players are having and WILL have that maybe you can address in the future with the new games and even redesign of the old ones.

and the tournaments? $50 prizes, $20 prizes? i've lost thousands, i'm sure others have too. and after losing a bunch real quick, the last thing i want to do is grind it out for hours to win $20.

phew! now to be fair.... Enzo, you really are the best manager out there and you've gone out of your way for me and others to make sure we were having a good time. the rest of the 3dice staff are, of course, all great as well. so i hope you see this as constructive critism of the software rather than just another complaint by a "sore loser." after all, you need to be kept on your toes as well.

[pacers31]

I tend to agree with hippo. Enzo, you seem to be at the top of your game as a casino rep., and we all appreciate that. But.... the game play of late makes RTG and MG look generous. I really do like the way you run your operation with the exception of the "dry spells" involved with the games. I'll be on the lookout for special offers or incentives to induce me to continue playing, so, as the saying goes....make me an offer I can't refuse! I hear so many good things about your quick payout times, but with the terrible action on your games, I would expect that anyone that is fortunate enough to cash out gets immediate attention. After all, with relatively few winners, you should be able to stay right on top of the withdrawls. Take this for what it's worth, I am new to your site and already have dropped alot of coin.

[ugaboga]

I have to also add, that I wasn't too pleased with 3dice's support.

Approximately 6 weeks ago, I downloaded the software and registered with 3dice.

Upon registering, I attempted to make a deposit via neteller and received a weird error message that my account was limited to deposits of 0.000091 (or some number along those lines), after receiving this error, I proceeded to talk with the livechat rep. He had no idea what the issue was and said that he had forwarded it to the technical department and that I would receive a reply via e-mail, the reply never came.....

Promptly resolved by Enzo now, thanks

[Trollet]

Hi all!
I play at 3dice alot.....because i love that place.
And now i have to say a few things.

First of all....they do have a great support. The best you can find if you ask me. (This thread was about 3dice support so im gonna say that again )

Sec....you cant blame the casino if you dont have good luck.
I know its not fun to lose, god knows i done that to, but im old enough to know that im gambling... and i know, that you all know, what that means....you might win...but you might lose to..


I have played at many online casinos, but non of them has given me so much fun as 3Dice... and that is in more ways than one....

I wish you all the best of luck, and hope to see you in chat some day

((((HUGS)))) Trollet

[teddiec]

I completely agree with you Trollet - it's hard to see anyone argue the level of customer service here, and harder still to keep seeing a thread titled 'crap support' when so many of us have first hand positive experiences..