Party Casino

[raynor]

Hi,

I considered playing at partycasino because of a promotion where a blackjack pays 2:1. I asked them about their blackjack rules and recieved this answer:

"Thank you for contacting Customer Service.

Regarding your query about our BlackJack game, we would like to inform
you that although there is no specific mention of this fact in the game
rules, it is possible for the dealer to stand on 16 points or less.


In case you have any further queries, please do not hesitate to contact
us. We will be more than happy to help you.

Thank you for choosing us as your online gaming site.

Israel
Customer Service"

I've never heard of a blackjack game where the dealer can choose to stand at 16 or less. These rules are really a bad joke!

[shokaku]

Nice.

This should bump up the house edge a few percent.

But maybe the dealer hits a 18 vs a players 20 to compensate for this.

[uungy]

Thats absolute BS!
their terms state

The dealer draws a card on soft 17 and stands on 17 or more

which obviously shows it should hit on a 16. This is definately a programing mistake, and the CS responding are like many other customer services, that have no idea abut their own games.

This is an absolute disgrace when casino's just slag off customers like this, without understanding the game.

The question is, how many other customers have had the same problem. It seems as though the dealer did not draw, as your hand busted on a couple of them, which is definatly a mistake.

The CS rep may have looked at some hands, where other players busted, and the dealer didn't draw any more cards.

[tristan727]

deleted as not 100% convinced yet by the screenshot & 2 new posters - but someone should find out & take Israel/Party to the task & sword if indeed correct.