Everest and Imperial are trying it on

[KasinoKing]

Seems a bit open to abuse though. If you lose could you not simply empty whatever method ie Neteller before they process the payment??

Not possible - they only did it with credit cards.
I suppose ruthless bonus abusers could have closed their credit card accounts, but that's a bit extreme.
But I guess that's why more places don't do it now - spoiled by the idiot minority again.

[Rusty]

In case there are posters who think I lynched Rusty into revealing the truth

There was no "revealing of the truth" as there was never anything but the truth posted by me in this thread.

[jerrylee]

In case there are posters who think I lynched Rusty into revealing the truth
There was no "revealing of the truth" as there was never anything but the truth posted by me in this thread.

If we want to split hairs, it was your interpretation and partial truths, that is until you posted the PMs. Still there's some facts you haven't shared.
So I'll repeat my question again.

Did you receive a request to check your ID, etc. in a GV customer service email? Or nothing at all?

And, if you received something, did you send in your information and are you accounts cleared?

[Rusty]

Jerrylee all that information has already been posted.Read the thread through.

[jerrylee]

Rusty I took you up on your challenge.
While initial emails may have been mistaken, I can't fathom that once Jennifer was involved, you would have been asked to verify your credit card if you said you paid by moneybookers.
So part of the puzzle remains unclear.

[Rusty]

Eventually Jennifer states in a PM that I would need photo ID and a screenshot of my moneybookers account by which time the money I had wanted to cashout had been spent.That information is in this thread.
I know for sure that if I was not a member at this forum and had not been able to PM Jennifer I would still be waiting for their customer service to respond.
As I said at the beginning same old same old.
Everything is fine while I am depositing and losing but as soon as I try to cashout the problems start.
If I had been patient and not lost the money returned to my accounts then I may have eventually got payed through my PM with Jennifer, who knows, but I have enough reasons not to play with this group again.
If other peoples experience is different then great and I hope they continue to enjoy playing there without problems.
This thread needs to be left to die now. I doubt imperial/Everest want it to keep getting bumped anyway Jerrylee

[cerdikola]

I know for sure that if I was not a member at this forum and had not been able to PM Jennifer I would still be waiting for their customer service to respond.

No, you don't know.

[jerrylee]

I know for sure that if I was not a member at this forum and had not been able to PM Jennifer I would still be waiting for their customer service to respond.

Nothing could be further from the truth. Other players here, including myself have received emails back from their CS without incident. There must be another factor you didn't consider.

As I said at the beginning same old same old.
Everything is fine while I am depositing and losing but as soon as I try to cashout the problems start.

Again, disagree. As shown in Jennifer's PM, it was your opening of multiple accounts and disregarding the bonus terms that triggered a reaction.

I have enough reasons not to play with this group again.
If other peoples experience is different then great and I hope they continue to enjoy playing there without problems.

Yes that's your choice. Others will indeed see the educational value of this thread; how to avoid getting flagged, how to keep their noses clean.

This thread needs to be left to die now. I doubt imperial/Everest want it to keep getting bumped anyway Jerrylee

I think this thread has proven you made assumptions and continue to do so, even at the end (with your "same old same old" comment).

Some of us have even joined a GV casino and would rather judge the group from our own perspective, then have it clouded by your experiences. So it's not neccessairly a bad thing to highlight this again and again...

If anything, I think you're embarrassed by the bad publicity Rusty

[Rusty]

You are strange.

I was not asked to verify my moneybookers account I was asked for credit card details etc.I emailed offering to verify my moneybookers account and received no response.
I was not aware you were not allowed more than 1 account with Grand Vitual but for whatever reason they feel fit to make it one of their T&C's and I did brake that T&C so no argument there.
Why could I have not been informed of this when I made a deposit at more than 1 Grand virtual account?
Why did it take several Days and an email from me to prompt this we want ID response.
Why was I allowed to make further deposits when they must have already known there was an issue with my cashout request.
Why was the money returned to my accounts and why was I allowed to play if there was a fraud issue?
Why when I wanted to verify my account was I confronted with supplying a copy of credit card details and NOT my moneybookers account?


WASH,SPIN,REPEAT.

[jerrylee]

welcome back rusty ;-)