why i no longer will play online....

[hippo925]

thank you for adding to this thread clubworld (jason). though my experience with your casino seemed to re-affriim my original concerns, another thread seems to show that u have great customer service and your willingness to discuss these matters affirms that. Keep in mind i was a great supporter of real time gaming software until these issues came up.

You stated that "We honestly have not noticed any difference in the payouts and nothing has been changed."

But in your second post, you stated that "to tell you the truth the only checking we have done recently with RTG is to why we have had such high payout percentages..."

that seems to be a contradiction and though i would like to consider it a simple error in syntax or wording, it seems it can only be one or the other.

i think of utmost concern is how so many players have noticed "something" different. what suprises me is that players have been able to make these observations in relatively small sample sizes. compared to most, my experience on rtg slots is quite extensive and it echoes the concerns of other players who probably didn't play as much as i have. small samples when added up become large samples which can then show patterns of concern.

i have always believed a casino has little to gain by treating their players poorly or offering poor payouts. However, the situation is quite different now with recent legislation.

if you don't mind, some questions to jason or any rtg representative:

1) why don't rtg casinos have reputable independent audits of their payouts like MG casinos? Where can players find out this information?

2) are rtg slots based on actual reels determined by a RNG or are the symbol displays simply a visual representation of a win or loss determined in "another" method? (such as a "pool" method that i described earlier in this thread)

3) are random jackpots truly non-dependent on wager size? or is it like a lottery where someone who bets $1 gets one "ticket" and someone who bets $10 gets ten chances? other rtg reps have stated that it is totally random at any lines played or bet....doesn't that disadvantage the higher betters?

4) is it true that rtg operators can change their payouts at ANY time? if so, can this be done on different denominations? Does rtg provide any oversight to how often and when payouts are changed?

5) Regarding glitches that seem to affect bonus rounds on slot games: has real time gaming re-evaluated thier software to find other "glitches" in other games? Are bonus rounds an adjustable factor as part of the payout scale?

On a personal note, i played rtg because their games were fun, bonuses not too infrequent, decent hits all the time, etc. i used to win and lose all the time, but the games played fairly so it was still great fun. It took a drastic and fairly obvious change (to me anyway) to take the fun away from games i have played and enjoyed so much.

i know that's a lot of questions, but i'm sure people will get some reassurance if jason or any real time gaming representative addressed them. of course, it is hardly Jason's or clubworld's sole reponsibility to address these concerns.

I'm just glad to see someone at least break a little bit of the "silence" by rtg and it's casinos.