Platinum Play booby-trap

[trick]

Looking back at the thread it is clear that it has been on the wrong side regarding language and namecalling. There is no excuse for this but it might be a hint that NETeller bonuses like this are a real annoyance for players in general. I remember a player posting about such a NETeller bonus arriving in his account while it was running in autoplay on some slot. Pretty hard to spot.

So, the not so proper language aside, there is still the question of why the NETeller bonus is designed specifically like it is when it from a players perspective easily can be mistaken for a WR trap designed to keep you from recieving a withdrawal that you thought you were cleared for? I'm not saying that this it what it is - all I'm saying is that this is what it could look like when it is designed the way it is. But maybe there is a good (technical?) explanation why the NETeller bonus is designed in this way?

BTW: It is good to know that "there is plenty going on behind the scenes", so we know the issue is not being ignored.

[Vesuvio]

Just wondering how things are going 'behind the scenes' here?

[KasinoKing]

I have read through all the posts on this thread, and have to mostly agree with the players. I too was 'caught out' by this Neteller bonus once before - but only once!
But I don't blame the casino - it was MY fault. (However I do still agree with above comments that this type of bonus is a kind of a trap - that's why it's always hidden in the small print).
This is a lesson for all new or experienced gamers:
ALWAYS READ THE BONUS TERMS & CONDITIONS FIRST!
If you are not 100% happy that you understand ALL the requirements, contact the casino & get it clarified. (Or don't play there).

And I TOTALLY agree with 'trick' - all Crypto casino's and many others (even Roman - remember them!), make it clear before you click the 'withdraw' button exactly how much they are going to allow you. (The new Will Hill Crypo software even tells you exactly how much more you need to wager to fulfill their bonus contitions!)
No-one can tell me it is beyond Microgaming's capabilities to add this to their banking screen, which begs the question: Why is it not there already?

(Please don't answer that - we already know!)

[Freudian]

This is one of the reasons I don't play at FL casinos anymore. Calling it a trap is correct. Hopefully practices like this will end up costing casinos more than they make from it.

[Ping]

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Ping

[KasinoKing]

[QUOTE=Ping]Well, if you want 10% BONUS with NO WAGERING REQUIREMENT, come visit Casino Rebate Online!!!

No thanks - regardless of wagering requirements - a 10% bonus is not even worth the effort of turning my PC on!

[MeganSpot]

This matter has not progressed since my complaint was registered with both the FL and Casinomeister (pitch a bitch) over two weeks ago.

This is not a complicated matter. Bogus T+Cs were invented in order to confiscate otherwise legitimate winnings.

These facts remain uncontested (I am happy to reproduce the exchange of emails where the bogus T+Cs were reiterated and emphasised by more than one PP customer service rep).

I trust this matter will be resolved shortly.

[bbooze]

I read this entire thread, and too completely agree with the players. Also.... if we aren't allowed to state our opionions within a forum like this, in an effort to inform and educate the people we feel a kinship with (the players), then where can we?

The couple posters who were thought too harsh in their wording were merely calling a spade a spade, I think that was agreed upon by all. I'll admit, Casinomeister has more internet gambling know-how in his finger nail than I have in my whole body; but it seems an unfair stance against players who are simply looking out for players.

Did FL stiff this person on a cashout for no reason? No. But they did use a ruse of sorts to insure that end.

[Stanford]

There will be no further responses to this thread in this forum.

Anyone wishing to discuss this issue in a sensible, civilized manner is welcome to mail me at vpops@fortunelounge.com

VP Operations
Fortune Lounge

This matter is also being discussed at WOL. I thought Megan's point had been conceded and FL was looking into rewriting their TsCs - see that thread. So FL and Megan, what seems to be the hold up? CMeister, is this just taking a bit?

Stanford

[OBR]

I hope that players can get Platinum Play to change their policies. Maybe I can help in a small way as I run a couple of online casino portals.

Platinum Play has been one of my top recommended casinos for almost a year. I have played them many times in the past and everything has been great. I have never had a player complaint.

I have just removed Platinum Play from our top casinos lists. Their current bonus criteria and the advertising of bonus criteria do not meet our requirements for fairness.

I sincerely hope that things change for the better.