Casino On Net will steal your deposit and winnings

[chuchu59]

Other than what I deem the fairest BJ games, I have never been a fan of CON. Lousy graphics,slow payment and worst of all they do not accept players from Hong Kong anymore. Not that I care too much anyway. However, the title of this thread is misleading. Just when did steal your deposit? If they didnt, dont say so.

[fortuneriver]

Originally Posted by chuchu59

Other than what I deem the fairest BJ games, I have never been a fan of CON. Lousy graphics,slow payment and worst of all they do not accept players from Hong Kong anymore. Not that I care too much anyway. However, the title of this thread is misleading. Just when did steal your deposit? If they didnt, dont say so.

you are right. At the end they decided to pay my deposit back. But in the beginning they just locked my account and didn't intend to pay me any money. The account stayed closed for 2 or 3 weeks before i visited it again. Just after my email 2 days ago they agreed to give me my deposit back. So, theoretically, they are ready to eat your deposit as well as your winnings.

[fortuneriver]

The latest email i received from Casino On Net.

Dear xxx,

I am Stuart from the Operations Department at Cassava Enterprises
(Gibraltar) Ltd., and I am writing in response to your email relating to
your Casino-on-Net account with the username "xxxxxxx".

xxxxx, many thanks for your email.

Having reviewed your account I note that your initial deposit is being
returned to you. As such you personally have suffered no loss during
your membership of our site.

However, the balance of your bankroll will not be given to you as this
was gained via abuse of our Bonus award scheme.

I trust that this clarifies our position to you.

Regards, Stuart Operations Department
Cassava (Gibraltar) Ltd.
operations@cassava.net

Here they clearly state- i abused their Bonus award scheme. Now, to all the people who are going to make a deposit at Casino On Net and to claim their sign up bonus: you better don't play the roulette and blackjack games there. These game are abusing "Bonus award scheme". Although you will not find any single word about this in the casino's Terms and Conditions. And I am still NOT sure if you can play any other games with their bonus without abusing mysterious "BONUS AWARD SCHEME". The best advice for those depositing there and claiming the bonus- lose your deposit and bonus. Then, for sure, you will not have any problems!
Ridiculous!

[Webzcas]

However, the balance of your bankroll will not be given to you as this
was gained via abuse of our Bonus award scheme.

How is this exactly termed as bonus abuse? I have reread the thread and I am really trying to get my head round this. Can someone explain this to me, as all this is proving to me is to adopt a policy of refusing all bonuses period.

[chuchu59]

Originally Posted by fortuneriver

you are right. At the end they decided to pay my deposit back. But in the beginning they just locked my account and didn't intend to pay me any money. The account stayed closed for 2 or 3 weeks before i visited it again. Just after my email 2 days ago they agreed to give me my deposit back. So, theoretically, they are ready to eat your deposit as well as your winnings.

I think they didnt mean to steal your deposit but they are soooooo slow in payments/service that they recently relayed to you that your deposit will be refunded. You may have to wait for another week or 2 before seeing the refunds in your account. Sigh!

[Linus]

When I first read this, I assumed roulette was not allowed - that's the way it works at virtually every casino I've ever heard of.

However, if roulette is allowed, and they seized your winnings anyway, then they're simply abusing their bonus policy.

If a casino keeps your money when you lose, and also keeps it when you win, there's no reason for anyone to play there.

[fortuneriver]

Finally, i got a reply from ecogra representative. He asked me not to advertise this case on the forums until it is solved. So, I stop writing in this thread until the situation is cleared up.

[KasinoKing]

Originally Posted by chuchu59

Other than what I deem the fairest BJ games, I have never been a fan of CON. Lousy graphics,slow payment and worst of all they do not accept players from Hong Kong anymore. Not that I care too much anyway. However, the title of this thread is misleading. Just when did steal your deposit? If they didnt, dont say so.

That's not what their T&C's say:-

For our Members in Finland, Hong Kong, Moldova, Poland, Russia, Sweden, Ukraine, Estonia, Hungary and Thailand Initial Deposit Welcome Bonuses may be Cashed Out only after an amount totaling no less than 50 times the Bonus amount has been wagered.

fortuneriver; Please remember to come back & tell us what the reason is for their actions. As stated in other posts, ALL games are allowed in WR. They say low-risk bets do not contribute to meeting WR - but don't say you lose your bonus & winnings if you play this way!

This 'We're keeping your money because you did something wrong, but we're not going to tell you what it was' nonsense just does not wash with me. That is not the response of a reputable casino - especially the 'biggest in the world'.

Depending on the outcome of this case I may well decided to stop promoting CON on my site, and make clear to them the reason why.

[fortuneriver]

Originally Posted by KasinoKing

That's not what their T&C's say:-



fortuneriver; Please remember to come back & tell us what the reason is for their actions. As stated in other posts, ALL games are allowed in WR. They say low-risk bets do not contribute to meeting WR - but don't say you lose your bonus & winnings if you play this way!

This 'We're keeping your money because you did something wrong, but we're not going to tell you what it was' nonsense just does not wash with me. That is not the response of a reputable casino - especially the 'biggest in the world'.

Depending on the outcome of this case I may well decided to stop promoting CON on my site, and make clear to them the reason why.

Thank you KK,

I promise i will inform the forum about the end of this story. Even if they will prove that i am wrong, and that I really abused their sacred bonus. I can't imagine that at the moment, but who knows...may be...

[chuchu59]

Originally Posted by KasinoKing

That's not what their T&C's say:-



fortuneriver; Please remember to come back & tell us what the reason is for their actions. As stated in other posts, ALL games are allowed in WR. They say low-risk bets do not contribute to meeting WR - but don't say you lose your bonus & winnings if you play this way!

This 'We're keeping your money because you did something wrong, but we're not going to tell you what it was' nonsense just does not wash with me. That is not the response of a reputable casino - especially the 'biggest in the world'.

Depending on the outcome of this case I may well decided to stop promoting CON on my site, and make clear to them the reason why.

Several months ago CON sent me an e-mail informing me that they dont accept players from Hong Kong anymore but for all the hassle I am going through they are crediting me a princely bonus of $5 to play at Pacific Poker.
Other than the mediocrity of this amount, playing at PP is worthless because you cant cash out to neteller even though you used this method to deposit at CON. Actually, through a ND of $10 ,I managed to get it up to $300 but they didnt allow me to withdraw.

Back on CON, I never bothered to check their website so the position could have changed yet again.