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6th February 2006, 06:21 PM
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Yes, it should work, it is sonicboom1328@yahoo.co.uk registered with this site (Casinomeister). There is another E-mail address registered for liquidclubs casino though and I have had correspondance with them through this one. Both are working as far as I know though.
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10th February 2006, 11:43 AM
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Response at last!
Three chasers later, we finally have a reaction from Club Management Services.
Sonic, you may find this encouraging (but I hope you will keep us in the picture going forward anyway) "Brian, I am the President of ECM. Jan Sagel our previous Operations manager was handling this but he has left the company. Our client manager is waiting for apprrovals from the website to read the querie. We at ECM are working very hard and satisfying our clients. Please give Glen Bullen 24 hours to get access to this thread and respond. Rgds, Ranjeet"
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jetset |
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11th February 2006, 01:05 AM
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Thanks Jetset, I have now heard from the new Casino Manager and been given ANOTHER £30, so that is £80 compensation now which is VERY generous. The only problem is so far my withdrawal attempts are not being processed but it looks like they will be now, which is great. I will keep you posted.
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11th February 2006, 11:19 AM
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Great to hear that, Sonic - let's hope this new guy stays on the ball and operates as a useful channel for any future Chartwell hassles.
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jetset |
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11th February 2006, 08:15 PM
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It would be nice to see Chartwell take care of things. Since the demise of Blackjack.com I have been hesitant to thouch Chartwell, even though I have noticed one casino that interests me.
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dominique GamesandCasino.com 8000 pages of online gambling information When I was young, people called me a gambler. As the scale of my operations increased I became known as a speculator. Now I am called a banker. But I have been doing the same thing all the time. - Sir Ernest Cassel Private banker to King Edward VII |
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25th February 2006, 03:17 PM
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Recieved a cheque this morning for the remainder of my cashout. Matter now fully resolved, and I will be playing here again as I think the issues have now been fully resolved and there is new management.
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26th February 2006, 08:20 AM
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That's brilliant news, Sonic, and btw kudos to the new guy at Elite Club Management, Glen Bullen who seems to be sorting these cases out judging by the emails I've been getting.
The (hopefully) encouraging news about this - and it is too early to be sure yet - is that Chartwell Tech disputes can now be addressed through Elite Club and Glen's good offices as customer relations manager.
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jetset |
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26th February 2006, 09:06 AM
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for HotlotzUK
Hotlotz - trying to reply to your aol email but it won't go through, and I can't PM you because I don't know what your handle is here.
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jetset |
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