Jenningsbet will not discuss player issues

[maxd]

Had a PAB come in a week or so ago regarding Jenningsbet (jenningsbet.com). When I submitted the issue to them they refused to discuss it. I asked if this was their standing policy or if authorization directly from the player would change anything. We received this from their Support Manager:

I cannot discuss this case with you irrelevant of the customers wishes.

The only advice you can offer the client is to take this matter up with a the LGA. The web address is www.lga.org.mt.

So there it is: if you have an issue with Jenningsbet we can't help you.

The email address you'll want at the LGA is complaints@lga.org.mt