Curious on how long it takes to resolve disputes

[nuttygambler]

Just to keep this updated. Nothing new has happened, probably due to the Christmas holidays.

Will let you know if this changes any time soon. So far 2 months, let's hope it will not be 6.

Enjoy new years eve!

[nuttygambler]

Nothing new. Still under investigation.

[chuchu59]

Just to keep this updated. Nothing new has happened, probably due to the Christmas holidays.

Will let you know if this changes any time soon. So far 2 months, let's hope it will not be 6.

Enjoy new years eve!

Maybe I can ask some simple questions first.

1/ Which software are you referring to, Realtime Gaming, Microgaming, Playtech, Netentertainment or others?

2/Does the issue involve a bonus?

3/ Are you not being paid?

4/ Is your account locked?

5/ Click on the i-gaming reps tab above. Is the casino among them. If so, you can try to send a pm (private message) to the rep. This is usually the most effective way to resolve issues.

Hope this helps.

[nuttygambler]

IBAS

[nuttygambler]

Maybe I can ask some simple questions first.

1/ Which software are you referring to, Realtime Gaming, Microgaming, Playtech, Netentertainment or others?

2/Does the issue involve a bonus? No

3/ Are you not being paid?

4/ Is your account locked? No

5/ Click on the i-gaming reps tab above. Is the casino among them. If so, you can try to send a pm (private message) to the rep. This is usually the most effective way to resolve issues.
Been there, done that (not personally the ones on this site)
Hope this helps.

I am going through all the channels. Will let you know what happens afterwards. Thanks.

[Nifty29]

Honestly, what a total waste of a thread.

Maybe ill start one of my own titled "How long does it take to get to the city?". I could then refuse to say where I am, what city I'm talking about, or how I'm traveling.



If you want members to help you.....provide some basic information. Most of us will be happy to help but if we don't have the slightest idea what you're on about you're just wasting our time and yours. I mean, you could'nt even explain what IBAS is....its bordering on rude when you obviously couldn't be arsed to type more than 4 letters.

[nuttygambler]

Honestly, what a total waste of a thread.

Maybe ill start one of my own titled "How long does it take to get to the city?". I could then refuse to say where I am, what city I'm talking about, or how I'm traveling.



If you want members to help you.....provide some basic information. Most of us will be happy to help but if we don't have the slightest idea what you're on about you're just wasting our time and yours. I mean, you could'nt even explain what IBAS is....its bordering on rude when you obviously couldn't be arsed to type more than 4 letters.

Waste – is it?

I asked a question, then just updated to write to say if anything had/hadn’t happened yet.

If people are not interested then they can move onto another thread. People have a choice to select a thread or not.

You previously wrote about there not being enough information and yes there isn’t and I said back then I was not going to post anything of any detail whilst I am trying to sort it out. I feel this is only right. But I can still update as such. Well I have done (even if it isn’t much).

You moan yet you read. I haven’t asked for any help. I asked for a little bit of info at the beginning and then went on my way to find out for myself and updated just in case someone was interested.

If you think I’ve wasted your reading time, my apologies, just avoid this post in the future.

Now I’m sounding like I’m being harsh and it’s not my intention at all.
It’s just a simple thread. Boring thread perhaps, but a thread nevertheless!

[Nifty29]

Waste – is it?

I asked a question, then just updated to write to say if anything had/hadn’t happened yet.

If people are not interested then they can move onto another thread. People have a choice to select a thread or not.

You previously wrote about there not being enough information and yes there isn’t and I said back then I was not going to post anything of any detail whilst I am trying to sort it out. I feel this is only right. But I can still update as such. Well I have done (even if it isn’t much).

You moan yet you read. I haven’t asked for any help. I asked for a little bit of info at the beginning and then went on my way to find out for myself and updated just in case someone was interested.

If you think I’ve wasted your reading time, my apologies, just avoid this post in the future.

Now I’m sounding like I’m being harsh and it’s not my intention at all.
It’s just a simple thread. Boring thread perhaps, but a thread nevertheless!

Well, the point is that I was willing to help you initially otherwise I would have ignored the thread.

Of course you can post what you like, but asking "how long do complaints take to resolve" with no other information???.....what exactly were you wanting in regards to assistance or information? As I said, its like asking "how long is a piece of string".

Members here are pretty good and very patient when it comes to helping answer genuine queries, so the least the person asking can do is provide basic background to enable them to assist.

I could almost understand being too vague in your opening post, but pretty much every comment was vague thereafter and it almost felt like the people freely offering their time and experience were being disrespected. One example is when you just posted the acronym for the complaint service.....no explanation/definition, no "thanks for the help. The service is called blah blah". How much effort does it take to type a few words to at least create the impression that you appreciate the help offered (and you DID ask for help BTW)

Nobody expected you to post every detail, but simply naming the complaint service would have sufficed. How on earth could that have compromised anything? It could lead one to think you were trying to hide something.

What's even stranger is that you claim to be not asking for help, but updating us.....on what? A complaint against some operator about some issue involving something?

I just think.it was rude.