About the Rushmore Group warning

**Larsenne** · 22nd December 2011, 03:53 PM

Apparently this problem is more serious than I have expected at first. In the warning Maxd tells that some players get paid
and OTHERS DON'T.
I had the impression that Rushmore Group paid all the players in the end, it just take endless time to get your funds.
But if the Rushmore Group doesn't pay some player at all, how far is this group from the rouge pit?
As I understand this has gone on for a while.
I, myself, have funds to get.

L'arsenne

**vinylweatherman** · 22nd December 2011, 04:29 PM

Originally Posted by Larsenne

Apparently this problem is more serious than I have expected at first. In the warning Maxd tells that some players get paid
and OTHERS DON'T.
I had the impression that Rushmore Group paid all the players in the end, it just take endless time to get your funds.
But if the Rushmore Group doesn't pay some player at all, how far is this group from the rouge pit?
As I understand this has gone on for a while.
I, myself, have funds to get.

L'arsenne

It may be that they didn't get paid during the time Max was prepared to spend on the PABs before issuing a general alert. The fact that even under the watchful eyes of Max, and knowing the possible consequences for failure (the warning) they STILL only paid SOME of the players involved. Casinos in the spotlight usually make sure to resolve all the cases they know to have gone through the PAB system, even if this means delaying players who have had problems, but seem willing to remain patient for now.

The spread of "processor problems" to non-US players' withdrawals is also another major concern, as this CANNOT be down to the ducking and diving needed to get past the US banking system, which is the stated reason for these delays occuring in the first place, the repeated resending of payments that bounce back because the banks in the US block them.

**Lucky1** · 22nd December 2011, 05:10 PM

I'm not in the US and to be fair Rushmore has repeatedly assured me that i will get paid and apologized. Having said that, it is possible that it is true about the processing issues to Us players . I recall a couple of casinos last year having issues and they promptly found a way to pay me ....WESTERN UNION. They must of found people that somehow were willing to send funds as personal transactions. Where there's a will there's a way!!!!! I do find it aggravating not being paid as stated in their own rules which sets doubts in players minds and the business in general . I so not want to be the cause of this group being classified as Rogue simply because they are late paying. I think that there are far more serious issues that would cause a casino to be discredited such has Rudeness, double billing etc....

As far as i know they still answer their phones , support still answers our questions and their websites are working as always, so if their intention is to avoid paying they could easily disappear!!

Of course I'm upset for the delay and having to hound them for payment and Yes I'm not a fool knowing that there's a 98% chance i will not get paid !!! The good thing about all this is LESSON LEARNED!!!!

Just a thought!!!

Just my thoughts!!

**vinylweatherman** · 22nd December 2011, 05:18 PM

Originally Posted by Lucky1

I'm not in the US and to be fair Rushmore has repeatedly assured me that i will get paid and apologized. Having said that, it is possible that it is true about the processing issues to Us players . I recall a couple of casinos last year having issues and they promptly found a way to pay me ....WESTERN UNION. They must of found people that somehow were willing to send funds as personal transactions. Where there's a will there's a way!!!!! I do find it aggravating not being paid as stated in their own rules which sets doubts in players minds and the business in general . I so not want to be the cause of this group being classified as Rogue simply because they are late paying. I think that there are far more serious issues that would cause a casino to be discredited such has Rudeness, double billing etc....

As far as i know they still answer their phones , support still answers our questions and their websites are working as always, so if their intention is to avoid paying they could easily disappear!!
Of course I'm upset for the delay and having to hound them for payment and Yes I'm not a fool knowing that there's a 98% chance i will not get paid !!! The good thing about all this is LESSON LEARNED!!!!

Just a thought!!!

Just my thoughts!!

Not if their intention is to keep on taking deposits.

Virtual group almost always try to avoid paying, but they stick around to keep the deposits flowing in. They also present a cheery but false face to players who are depositing, and only show their true colours when a player makes a substantial withdrawal

**Lucky1** · 22nd December 2011, 08:39 PM

So let me ask the Ultimate question to those that have the knowledge about all the issues of online casinos specifically withdrawal problems:

WHAT IS THE LAST RESORT A PLAYER HAS TO FORCE THEM TO PAY?

**ksech** · 22nd December 2011, 09:03 PM

Originally Posted by Lucky1

So let me ask the Ultimate question to those that have the knowledge about all the issues of online casinos specifically withdrawal problems:

WHAT IS THE LAST RESORT A PLAYER HAS TO FORCE THEM TO PAY?

You can't FORCE them to do anything they don't want to do. They can simply shut the doors, turn off the phones, close down live chat, and be done with it all. IF there is a cashflow problem, they need players to deposit and lose. And if word is spreading around the various forums that they aren't paying, they are losing depositing customers every day. No one wants to have to wait weeks for their money, especially non-US players.

Non-US players have tons of places to choose from, why are they picking places like this to play at??? I'd be playing at NetEnt casinos, MG casinos, playtech casinos. Seriously, why play at some RTG casino that is targetted for US players?

I sincerely hope everyone gets paid in the end, it doesn't look good. I see this group fading into the background in 2012, leaving a bad comparision to Virtual in its wake.

**Lucky1** · 23rd December 2011, 12:05 AM

Your answer is what i thought, nothing players can do except maybe even if they close down isn't it a fact they conducted business and defrauded people? don't they hold business licenses? Aren't there actual people that own this sites? I personally would be very worried if had such a business and intentionally did so. Fraud is fraud.

I'm quite sure that most casinos whether land casinos or online casinos try til the very last possible solution to make it right by the clients that patronized them , not doing that would certainly open many doors for much bigger headaches.

Money is in fact the root of all evil........

**footdr** · 23rd December 2011, 03:23 AM

I have no doubt that players will eventually be paid, but the question is how long it will take.

Everyone needs to post when they receive their payment and include how long it took to receive. That is good information for all.

**chuchu59** · 23rd December 2011, 03:40 AM

Originally Posted by footdr

I have no doubt that players will eventually be paid, but the question is how long it will take.

Everyone needs to post when they receive their payment and include how long it took to receive. That is good information for all.

I respectfully disagree. It is obvious the 'processor problems' are false and they are having cashflow problems. This could lead to them being unable to sustain operation and in the end some players wont get paid at all. While I believe they will continue to make ends meet there is no certainty that each and every player will ultimately be paid. Players are not finally being paid due to a resolved issue but rather because they are either awaiting fresh deposits or new injection of funds the latter of which is non-existent otherwise they could easily have cleared the 'backlog' in one go. In this instance, when a player gets paid , another will have his payment delayed so when one posts about receiving payment from this group the info is not really useful imo.

**footdr** · 23rd December 2011, 05:13 AM

Originally Posted by chuchu59

I respectfully disagree. It is obvious the 'processor problems' are false and they are having cashflow problems. This could lead to them being unable to sustain operation and in the end some players wont get paid at all. While I believe they will continue to make ends meet there is no certainty that each and every player will ultimately be paid. Players are not finally being paid due to a resolved issue but rather because they are either awaiting fresh deposits or new injection of funds the latter of which is non-existent otherwise they could easily have cleared the 'backlog' in one go. In this instance, when a player gets paid , another will have his payment delayed so when one posts about receiving payment from this group the info is not really useful imo.

I base my statements on past payment problems. Based on past performance over the past several years or from time when they were rouged they have had payment issues but I have always been paid and believe others have also. So I don't know why the current problems would be any different. But I understand what you are saying. I have continued to be a player and VIP at Rushmore for past 5 years.

I also think those of us with pending payments would appreciate knowing when a player is paid and how long it took, if just for peace of mind that people are getting payment.