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Thread: Dutch casinos: Jackpotred.com, Golden7casino.com, triple Gold Casino

  1. #1
    paulodw is offline Newbie member
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    Unhappy Dutch casinos: Jackpotred.com, Golden7casino.com, triple Gold Casino

    On june 25th i got an e-mail from the playermanagement and fraud preventionteam from JackpotRed-casino: (translated via Google )

    Good afternoon,

    We are conducting a study into the game Jacks or Better
    we see that something is not going well.

    Your account is and remains closed while the investigation continues,
    once the investigation is complete you will receive an email from us.

    Sincerely,

    Players Management & Fraud Prevention


    This was after I had won over €4000 playing Jacks or Better. I understood that investigation is needed after such high winnings so I replied I would wait.

    I play at multiple casino's and after two days i got the same e-mail from Triple Gold. (After a payout request of €7000, i won 1000 playing Jacks or Better and after that I won over €5000 playing Caribbean Poker)

    a few hours later when I did a request for a payout for €800 at golden10casino i got the same e-mail again!
    The software used is Rival powered and i saw all casinos were not accredited online casinos at casinomeister.

    so, after almost 3 weeks of mailing and asking the investigation is still going on!
    Do you have hints, tips or tricks what i can do? Should I keep mailing? or should i just sit back and wait?

    I hope to hear from anyone soon!

    Paul

  2. #2
    SlotMonster's Avatar
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    In my opinion you shouldn't admit that with "right strategy winnings can be very high", because casinos can use this as an excuse for not paying you. They can tell that you just used a "strategy" or "system" (if they have such rule in their T&C).

  3. #3
    paulodw is offline Newbie member
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    ok, that's a good tip.. Although i don't master a specific system
    thanks!

  4. #4
    paulodw is offline Newbie member
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    still haven't heard anything... so i sent a very formal letter / e-mail..
    Hope to hear something soon..

  5. #5
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    Here is from another forum thread, but may help you as well too.

    Quote Originally Posted by KasinoKing View Post
    If you can't resolve it with the casino then it could be Pitch-A-Bitch time!
    (As long as they're not in the Rogue Pit).

    First please send the casino representative (if they have one here) a Private Message about your problem.
    Reps are listed here: http://www.casinomeister.com/forums/showroster.php

    After giving them a reasonable amount of time, if they do not put things right to your satisfaction, you can Pitch-A-Bitch.
    This is CasinoMeister's FREE service to help players with problems at non-rogue casinos.
    Before you start, make sure the casino in question is NOT in the Rogue Pit or on the No Can Do list.
    To submit your PAB, click here: Pitch-A-Bitch
    Be sure to read ALL the terms for submitting a PAB, including the Frequently Asked Questions here: PAB FAQs

    Welcome to the forum!
    KK

  6. #6
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    catcat941 is offline Full Member
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    Thumbs down who are those casinos in the first place

    more and more often i get the feeling that the rough or need to be rough casinos , simply pay

    winnings only to ammounts they decide with themselves , and when a few thusands win arrives ,

    they hold winnings from this reason or another . i suggest again toavoid from playing at unverified , uncertified casinos , that take players money , hold winnings over reasons of bonus abuse or missing a third id . uncertified casinos , that ask players to certify the accounts .

    already rivals are in the blacklist ,except box24 , and who else

  7. #7
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    Box24 recently switched away from Rival.
    jetset

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