Rushmore slow pay

[Nifty29]

Hi folks -
I am new here and ran into a situation where I won a random jackpot at Rushmore casino on November 24th. It has been over a month and I still have not received my winnings. I send messages and I get vague answers about technical issues and processor changes. I have won before and was eventually paid after some complaining, but nothing like this. Rushmore doesn't even respond to my emails any longer. Has anyone had anything similar and is there something I can do? Any recourse? I am so frustrated with the lack of courtesy and response from Rushmore Casino.

That is disgraceful.

I would submit a Pitch-a-bitch via Maxd.

Could someone please post the link as I'm on my mobile and it's a pain.

[XOXOXOXOXOX]

That is disgraceful.

I would submit a Pitch-a-bitch via Maxd.

Could someone please post the link as I'm on my mobile and it's a pain.

http://www.casinomeister.com/problems.php

[tat00]

if rushmore is same as cherry red than we all having issues

havent pab yet giving them till tomorrow

[takethemoney]

They USED to be accredited. Good call. (on the lowered status)

They were a pretty big gun in the casino world and things like this should tell us all that things are not pretty in casino land as of late.

[doomed4ever]

Hi folks -
I am new here and ran into a situation where I won a random jackpot at Rushmore casino on November 24th. It has been over a month and I still have not received my winnings. I send messages and I get vague answers about technical issues and processor changes. I have won before and was eventually paid after some complaining, but nothing like this. Rushmore doesn't even respond to my emails any longer. Has anyone had anything similar and is there something I can do? Any recourse? I am so frustrated with the lack of courtesy and response from Rushmore Casino.

Well sure hope you get paid. When i won a 6k random there well over a year and half ago it took me around 6 firggin weeks to get the wire. 1 lame excuse after another. That was shortly before they were booted off the accred list here. I never deposited again and would advise anyone who wants timly payouts e.g 24 hours or less with zero excuses then look to play elsewhere. Fingers crossed though you get what is rightly YOURS!

[travelingboy]

I have been playing @ Rushmore since 2008 and am usually paid within 10 business days via wire...I am a US player.

As of today, I am still waiting to receive payment for two "approved" withdrawals totaling over $6000. One is now at 20 business days from when it was approved and the other is at 15 business days.

After speaking to several managers and other "VIP" hosts, they all say that I will be paid, it is a priority, blah blah blah...

Apparently, they cannot (or are not) processing ANY payments, regardless of the method, yet they are still accepting deposits...wtf?

At what point should I just dispute the charges (deposits to the casino) on my credit card? Are there any consequences if I do this? I've put over $6k worth of CC charges through Rushmore in the last 60 days, so obviously, I'd only dispute the amount they owe me.

[woodpecker]

I have been playing @ Rushmore since 2008 and am usually paid within 10 business days via wire...I am a US player.

At what point should I just dispute the charges (deposits to the casino) on my credit card? Are there any consequences if I do this? I've put over $6k worth of CC charges through Rushmore in the last 60 days, so obviously, I'd only dispute the amount they owe me.

Hi travelingboy

If I were you I would wait a bit more before disputing charges. Chargeback is the last line of defense against rogue casinos, you may end up in a negative database. In other words, you'll be likely to be excluded from other RTG casinos.

In my experience the group has always paid, and I believe that at some point Rushmore and the other casinos will pay.

I hope this post has helped you.

Happy new year 2011 to all of you

[lnspin]

Just found out there main affiliate manager has left them today.. Got to be some big problems going on there.

[vinylweatherman]

I have been playing @ Rushmore since 2008 and am usually paid within 10 business days via wire...I am a US player.

As of today, I am still waiting to receive payment for two "approved" withdrawals totaling over $6000. One is now at 20 business days from when it was approved and the other is at 15 business days.

After speaking to several managers and other "VIP" hosts, they all say that I will be paid, it is a priority, blah blah blah...

Apparently, they cannot (or are not) processing ANY payments, regardless of the method, yet they are still accepting deposits...wtf?

At what point should I just dispute the charges (deposits to the casino) on my credit card? Are there any consequences if I do this? I've put over $6k worth of CC charges through Rushmore in the last 60 days, so obviously, I'd only dispute the amount they owe me.

Right at the last possible moment, and only if there is no sign of any progress, or clear evidence that these excuses are bogus.

It seems they are not processing ANY payments at all, and they have no idea when they will solve the problems. There is therefore NO guarantee that ANYONE will be paid at present, since they don't know if these issues CAN be solved.

It seems VERY suspicious that a "technical issue" could cause such a COMPLETE shutdown of EVERYTHING related to payments. If they were more willing to tell us more about the nature of the problem we might understand, and be more patient, however the secrecy is worrying. Secrecy usually means there is something to hide that is WORSE than the information being released.

This is how the EWX fiasco has played out. They used the "technical issues" excuse for WEEKS, but the longer it takes to solve a "technical issue", the less believable the excuse becomes. It seems Rushmore have had this particular "technical issue" for almost a MONTH, and it does not JUST affect US players either, so CANNOT have anything to do with the additional problems involved with processing through the US borders.

The most obvious explanation is that they have taken a MASSIVE hit because of the US situation, and have lost access to pretty much all their funds, and need to find further liquid funds to begin processing payments again. Technically they are not "bust" in such a situation, but would be unable to pay anyone until they had alternative funds in place. Despite being a "US problem", it would also have a serious impact on payments to non-US players.

EWX was a major player in the US processing system, so there must be considerable sums tied up on both sides (players & operators).

[greasemonkey]

Is there anyway to combine the multiple threads about the rushpod group's no pay/slow pay. It would be helpful to have just one thread to refer to.

Sorry if that is a pain in the bottom question, just that I think it would tidy up the board and be easier to access info on.