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Thread: trouble with Bingo LasVegas Casino

  1. #11
    BingoCindy is offline Dormant account
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    Quote Originally Posted by h4l View Post
    March 13th:

    "This is to inform you that we are experiencing technical issues with Click and Buy to complete the processing of your withdrawal. We want to credit your withdrawal as soon as possible and we ask that if you would be so kind as to provide us with another payments source for you, such as another E-wallet, MoneyBookers is generally a preferred choices, or a wire transfer may be accommodated."

    I supplied my bank account for a wire transfer;

    March 17th:

    "We would like to inform you that we has transfer your funds through Envoy."

    Still nothing has been received (I've contacted my bank as well)

    March the 23th I sent a mail;

    Dear Support,

    I have not received anything yet, I have also called my bank and they confirmed that the funds have not been received yet.

    Could you please sent me an extract/receipt in PDF format so I have a confirmation.

    Regards,


    But no reply yet....
    We show it has been processed . I am personally emailing you the receipted info from Envoy, so you can follow up with your bank. If you need any further information to provide your bank, please let me know.

    Cheers,

    Cindy

  2. #12
    h4l
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    Hi Cindy,

    Thank you for sending me the receipt in PDF.

    This afternoon at 16:27 my bank processed the withdrawal of 150$ (110,57€).

    Unfortunately I was charged 15 euro for the Envoy transaction costs which I do not think is completly fair as Bingolasvegascasino couldn't process the funds to my clickandbuy account.

    But at least the funds have been processed, thank you for your assistance Cindy.

  3. #13
    BingoCindy is offline Dormant account
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    Quote Originally Posted by h4l View Post
    Hi Cindy,

    Thank you for sending me the receipt in PDF.

    This afternoon at 16:27 my bank processed the withdrawal of 150$ (110,57€).

    Unfortunately I was charged 15 euro for the Envoy transaction costs which I do not think is completly fair as Bingolasvegascasino couldn't process the funds to my clickandbuy account.

    But at least the funds have been processed, thank you for your assistance Cindy.
    Envoy shouldn't have charged you, don't worry we'll check with 'em and get your money back to you.
    Even still, we've supplemented a $15 free chip (55x) for your troubles.
    Even more, deposit again via moneybookers and we'll give you 10% additional to any bonus + deposit you put in.

    We're not trying to bonus your troubles away, but you've been a great player and it's always been a point of ours to try and take care of you. Thanks for the dialogue with us (even if it is on forum) and I'll keep you as updated as I can

    Cheers,

    BingoCindy

  4. The Following User Says Thank You to BingoCindy For This Useful Post:

    Jasminebed (8th April 2010)

  5. #14
    h4l
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    Hi Cindy,

    Haven't heared anything from Envoy yet, but thank you for the 15$ free chip

    Regards,

  6. #15
    jhnandrew is offline Newbie member
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    Problem with payout

    Cindy i hope you can help me. I have been waiting on my payout for $1180 for 2 months now, i did send you a private message and i have emailed payments@bingolasvegascasino.com numerous times.
    Each time they just refer to say that security checks are being carried out and to please wait. It has however been 2 months, dated 16th February.
    My account is not accessible and live support, and email support are unresponsive.

  7. The Following User Says Thank You to jhnandrew For This Useful Post:

    heador112 (18th April 2010)

  8. #16
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    Quote Originally Posted by jhnandrew View Post
    Cindy i hope you can help me. I have been waiting on my payout for $1180 for 2 months now, i did send you a private message and i have emailed payments@bingolasvegascasino.com numerous times.
    Each time they just refer to say that security checks are being carried out and to please wait. It has however been 2 months, dated 16th February.
    My account is not accessible and live support, and email support are unresponsive.
    Hi mate,

    You should have started your own thread about this, but thats ok, your new.

    What you ned to do is click on the bluehyper link next to BingoCindy's name and click on "private pm" this will send BingoCindy a message for you.

    Let her know of your concerns there and hopefully she will respond to you.

  9. The Following User Says Thank You to same_old For This Useful Post:

    Jasminebed (18th April 2010)

  10. #17
    heador112's Avatar
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    Angry

    Cindy i hope you can help me. I have been waiting on my payout for $1180 for 2 months now, i did send you a private message and i have emailed payments@bingolasvegascasino.com numerous times.
    Each time they just refer to say that security checks are being carried out and to please wait. It has however been 2 months, dated 16th February.
    My account is not accessible and live support, and email support are unresponsive.
    Bingolasvegascasino have also stolen more then USD 3500 from me my PAB is in progress.( Including deposits of more then 800 USD) .

    If you have not submittet a PAB , do it!!!!


    Another option is the Curacao Internet Gaming Association : http://www.ciga.an/

    I dont know if these guys are helpful but its worth a try .

  11. #18
    4 of a kind is offline Repeated violations of forum rule 1.16 - troll Achievements:
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    These rogue cash-out tactics that keep piling up here along with what online casinos have proven to be which is the power to do whatever it is they feel like, just confirms my smart decision to pull the plug on this bogus trap online casino rip off shit.

    I played online for over a decade and actually believed I was getting a fair game. That just goes to show you how the gambling mind has the power to over rule logical thinking.

    Thanks to joining casinomiester and reading what's really going on and learning how much of fool I was, I had the sense knocked back into my head.

  12. #19
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    Bingocindy was here about an hour ago.....
    Nothing to say????

  13. #20
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    It seems my PAB is closed and Bingolasvegas have only paid 140 of my money (more then 3700 was the total amount ) . I will now contact their roguish "risk and fraud" department and start a thread in the next days with all details about the circumstance of my PAB .

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