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Okay, I am starting a new thread on this simply for the fact that there are posts scattered all over the place, from different reps...both for TopGame and for Rome Casino. I figured it would be best to put it all in one place. The most recent post by TopGame (David, the previous rep for Thebes Casino) was actually in a spam complaint thread.
I, for one, would just like to know if the jackpot was removed, the game was removed, or both. And....has it been reinstated? Lots of conflicting info out there, and not too many straight answers. This is just one of those things that keeps me up nights, wondering about it.
A (somewhat) quick chronological series of events:
Back in May of 2009, a player named Eviecakes (Mavin1 here at CM) was playing at Rome Casino on the games Dougie's Delights and Diablo 13. This is when she noticed the missing symbols on the games, and started trying to get the casino to do something. Which they finally did...three weeks later, in mid June. But this thread is dealing with the progressive jackpot, so I'll try to stay focused on that. Below is her original post on CSR, with the relevant part highlighted:
So, this gets brought here to CM, and this is what was posted by Jan.Strydom, rep for Topgame (at that time anyway) on June 17, 2009:I would just like voice a concern regarding my play Rome Casino. I have been playing there for a few weeks and did enjoy a couple of the slots like Dougiues Delights and Diablo 13. Dougiue had a rather large progressive of $192,000.00 that could only be won if the player got 5 wilds on a pay line, I played this game extensively and never once seen the wild symbol on reels 1 and 5, not even scroll by. Then one day the jackpot was gone so I concentrated on Diablo 13 as it currently has a jackpot of $145,000.00 running. Well, the game at first had wilds on all 5 reels consistently coming up at 3-4 many times making the payouts nice for the player, the bonus rounds which required at least 3 or more of the wizard to open was lousy, if you finally got it you may get $1 playing at 65 cents. Well then I logged on a few days ago to play Diablo 13 and they had changed the way the slot plays. The wilds had dissapeared from reels 1 and 5 and was rarely seen on 2, 3 and 4. But if you did get a five of a kind the payout was better than before but much harder to come by. The thing that really frustrated me was that the bonus rounds since the change now may or may not open. A few days ago when I was playing Diablo 13 I had gotten the 3 and 4 wizards 5 separate times playing max bets and not once did the bonus rounds open, which on the other few occasions when it did it was paying out better than the previous setting, but if it won't open, then the payer is being cheated out of bonus round winnings.
I wrote the casino an email voicing my concern which was not addressed. I played a $15 bonus they had put into my account yesterday and had moved on to the fruit slot that also had a progressive, but was totally irritated when the first bonus of getting 3 pineapples also did not open the bonus round.
No further explanation was ever given by anyone from Topgame, or any casino rep, even though the question was asked many times. Nor was there ever a timeframe given as to when this jackpot/jackpot game would be returned...or why it was removed in the first place...much PRIOR to there being any malfunction admitted, on the part of Topgame. Why remove the jackpot/jackpot version of a game, when you insist it's functioning correctly? Which they did at that time.Originally Posted by jan.strydom
So, fast forward to September of 2009, and Noah's responses to the jackpot game question, and the missing jackpot itself. He was responsive in saying that he would attempt to find the answer to the question, and this was his post on September 3, 2009:
So here they say that the game itself was removed on May 21st, yet it wasn't until mid June that they publicly admitted ANY problems with the games. But whatever...not the point of this thread. The point is that they do admit the jackpot game (they say there are/were two versions of Dougie's Delights), was removed on May 21st...and as of September, 2009...still had not been returned.Hi Pinababy69,
Thank you, even if you wouldn't like to be me
Unfortunately I still cannot find any evidence that this amount was actually taken off. The jackpot game itself, according to the tech department (I started working a month later) was removed on the 21st of May due to legitimate problems with it, there were indeed problems reported by players at the time if you will check the threads. In that regard you might say the jackpot was 'removed', as the game was removed. But actually reducing the jackpot amount - there is no record of that. I will get the game back up but right now the technical department is working on releasing a new game they've been working on.
It would be easier if I could find evidence, and I know you may think we're just denying it, but believe me this is what I know. And I do believe this all started on a single player accusation that was never backed up by any evidence nor confirmed by any other player. I try to be honest on these forums because I feel that this is a place for logical debates, so I have no problem admitting fault, but in this matter I really don't think that we did it, I believe we only took the game down due to problems. It wasn't put back up due to disorganization in the old tech team, and now mostly because the new team is busy with other things. But I will make sure its returned, I think I'll get it back up within the month.
Kind Regards,
Noah
Rome Casino
And another post on September 9, 2009, verifying that the jackpot game was removed:
Again, all we're getting is the "jackpot wasn't removed, the game was". What difference does it make? If the game was removed, it follows that the jackpot was removed with it.
Once again, the subect was brought up in a spam complaint thread re: Topgame, and this is Topgame's reply. David used to be the rep for Thebes, a Topgame casino:
Say what? A jackpot feed problem? They have to be shitting me. Two different reps from Topgame and Rome respectively, confirmed more than once, that the game itself with the jackpot, was removed. Now they're trying to say it was nothing more than a "feed" problem?
And yet, we have Mavin1, who played pretty extensively at TopGame, insisting that there was never TWO versions of the game...simply one, WITH a jackpot. This is her last post here on the subject, from January of this year, and according to her, the jackpot is still not there. And I'd also like to note that I don't really think she's been back since. She's probably as floored as I am, that now they don't even admit the jackpot funds were ever "missing" in the first place.
To sum up....where is this money? It was $192,000 we're talking about. Can someone who has Topgame installed on their computer go and check the game Dougie's Delights and tell us the amount of the progressive jackpot on that game? Or if there is even a progressive version of this game? Has it ever been put back?
You see what I mean about conflicting information? And not one straight answer..not one that makes sense, that's for sure. What a mess!!
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