Rich Casino (other TopGame) - Scammy & False Bonus Spam

[AussieDave]

Hi All,

As some of you know I'm also a casino affiliate. I try to do my bit to protect players from bogus bonus offers and dodgy casinos.

Part of this knowledge comes from first hand, hands on experience.

I receive mountains of offers from casinos. However I aways check out the free cash offers. Because these are generally used in the ole bait and switch routine used by dodgy and rogue casinos.

I received one such offer from Rich Casino which offered me a $50 no deposit chip.

At first I thought this maybe a generic mailer sent from a spammer, but, to check things out I signed up at the casino. I gave the bonus code to the casino support and it was denied. How bizarre

At that point I told them to close the account.

However I've since received two further emails from the Manager of Rich Casino, both of which are now offering me a deposit bonus.

This has provide me the benefit of cross checking the original free $50 offer against the emails received from the Rich Casino manager.

Yes all emails were sent from the same location.

Please find below the original headers and emails received regarding the $50 free and other bonuses from Rich Casino.

Original $50 Free Chip Offer
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From: "Rich Casino VIP" <richcasinosupport@communicatoremail.com>
To: xxxxxxx@fastmail.com.au
Date: 14 Dec 2009 19:01:01 +0000
Subject: $50 Free to try us out
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Dear Valued Player,

It is my pleasure to welcome you to Rich Casino!

At Rich, we specialize in catering to the desires of a higher level of player; and I as Casino Manger, will personally provide you with better service, bonuses, and overall gaming environment, than anyone else in the business.

To show you how generously we treat our players,

I'm prepared to offer you $50 Free to try us out.

Simply give support bonus code: RichVIP50

I am confident that Rich Casino offers the most impressive package of games, services, and bonuses anywhere online.

I look forward to working with you, and ensuring your gaming experience is Rich.


See you at the tables,

[ Sig added image]

Scott Madison
The Rich Casino Team


---------

200% Deposit Bonus x 3

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From: "Rich Casino" <richcasinosupport@communicatoremail.com>
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Date: 22 Dec 2009 11:31:14 +0000
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Dear David,

It is my pleasure to welcome you to Rich Casino!

At Rich, we specialize in catering to the desires of a higher level of player; and I as Casino Manger, will personally provide you with better service, bonuses, and overall gaming environment, than anyone else in the business.

Our VIPs are always placed at the front of the withdrawal queue, ensuring your winnings are in your hand at the fastest possible speed. Depositing at Rich Casino is a snap. We have partnered with a wide range of credit cards, banking networks and online payment methods to make sure your transactions are as secure and speedy as possible.


To show you how generously we treat our VIPs, I'm prepared to offer you a 200% Bonus on your first 3 deposits.


Simply give support bonus code: RichCHR2

I am confident that Rich Casino offers the most impressive package of games, services, and bonuses anywhere online.

I look forward to working with you, and ensuring your gaming experience is Rich.



See you at the tables,

[sig added image]

Scott Madison
The Rich Casino Team

---------

On top of this...when I did sign up at Rich Casino I immediately received directly after their welcome email, a flurry of emails from other Top Game Casinos:

7Spins
Casino Moons
Thebes

All offering me free chips too.

What right does Rich Casino (regardless if there are sisters sites) to make my personal details available to these other casino sites? IMHO none!

Anyway...All these places are going on my Do Not Gamble At These Casinos List.


Cheers



Dave

[1366613]

I received the sames emails after i regiter in thebes casino, few days ago received another email from a sister (or brother lol) thebe casino, al offer me free.

As you said :

All these places are going on my Do Not Gamble At These Casinos List, too

Merry christmas all!!!!!!!!!!!!!!!!!!!!

[hobbithumper]

and I as Casino Manger

Seasonal, if nothing else

[AussieDave]

Seasonal, if nothing else

Seasonal or any yearly event has zip to do with the fact that my details (and I assume others) have been shared with another casino.

Not to mention that I received a fake sign-up offer that obviously turned into a bait and switch tactic.

If that's ok with you then it's your account, your life. But it doesn't sit good with me.


Cheers



Dave

[swampwitch]

Originally Posted by AussieDave
and I as Casino Manger

Seasonal, if nothing else

Dave, Hobbit wasn't giving you grief...he was making a funny about the Casino Manger.

[AussieDave]

Hi Swampy,

Thanks for pointing that out.

Soory Hobbit if I misread it and took that the wrong, it had been a long night


Cheers



Dave

[richcasino]

Hello,

My name is Nial and I am the reprentative for richcasino. Just wanted to introduce myself and let you know that from now on I am available to answer any and all questions about Richcasino.

I would like to adress the issues in this thread as follows;

1) The $50 free offer was legitimate and we paid it out to many players. However, the players in question were not eligible for the offer as they did not have the appropriate affiliate tag to qualify.

2) There are 4 casinos in this particular family. They have the same ownership and pass information back and forth (as is a standard industry practice).


Finally Rich Casino is willing to offer the $50 to any players who mistakenly received the email, but would like to restrict the offer to players who received the email, as this is not an offer for the general public.

Kind Regards


Nial

[funeral979]

Hello,

My name is Nial and I am the reprentative for richcasino. Just wanted to introduce myself and let you know that from now on I am available to answer any and all questions about Richcasino.

I would like to adress the issues in this thread as follows;

1) The $50 free offer was legitimate and we paid it out to many players. However, the players in question were not eligible for the offer as they did not have the appropriate affiliate tag to qualify.

2) There are 4 casinos in this particular family. They have the same ownership and pass information back and forth (as is a standard industry practice).


Finally Rich Casino is willing to offer the $50 to any players who mistakenly received the email, but would like to restrict the offer to players who received the email, as this is not an offer for the general public.

Kind Regards


Nial

I find the following from from your T&Cs quite odd...

We do not offer a free no deposit bonus , in case such a bonus was given the following will apply:


For a free no deposit bonus the wagering requirements are 99 times ( x 99 ) the Free no deposit bonus amount.
The maximum withdrawal amount of a free bonus is $100.
Free money bonus can be used only on slots game , in case a player will use this amount for any other game then slots , Rich casino find himself able to disregard any wins regard this bonus, only wins related 100% to pure slot's game will be honor as winnings and as part of the wagering requirement.
In order to withdrawal the winnings, a minimum amount of $25 must be deposited.

You give out a ND bonus, then you say you don't offer free ND bonuses

[bb28]

I got that same email.......and don't know how I got on the list. I did NOT even consider taking them up on their spammy offering. Top Game has had way too many issues for my taste and frankly I wouldn't trust any of the casino's using this software.

Just my 2 cents.......

[Mavin1]

Hello,

My name is Nial and I am the reprentative for richcasino. Just wanted to introduce myself and let you know that from now on I am available to answer any and all questions about Richcasino.

I would like to adress the issues in this thread as follows;

1) The $50 free offer was legitimate and we paid it out to many players. However, the players in question were not eligible for the offer as they did not have the appropriate affiliate tag to qualify.
2) There are 4 casinos in this particular family. They have the same ownership and pass information back and forth (as is a standard industry practice).


Finally Rich Casino is willing to offer the $50 to any players who mistakenly received the email, but would like to restrict the offer to players who received the email, as this is not an offer for the general public.

Kind Regards


Nial

I beg to differ here, I did receive the bonus after asking CS why your site would send me a ND offer and then not honor it. I am certainly by no means an affiliate, webster or anything like that, just an individual player. Plus the offer email said nothing about having to be an affiliate to qualify.
If it were for affiliates only then why send it to everyone? Or is this a scatter gun tactic trying to find the affiliates out there?