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Thread: Casino 33 - Leave me alone!!

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    anniemac's Avatar
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    Casino 33 - Leave me alone!!

    Casino 33 may be the next best thing to sliced bread but I have had it with the phone calls. I have had 5 calls today - 4 of which were 'no one there'. Computer generated as I was told just now. I have repeatedly told them I can't play at their casino because of the download issues I have and they just keep on calling. Last week when they were calling, I finally told them to put me on a do not call list. Guess that didn't work.

    As far as I am concerned, this is worse than spamming my emails.

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    Send an PM to this person it seems he is their rep
    http://www.casinomeister.com/forums/...asinojack.html

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    Quote Originally Posted by anniemac View Post
    Casino 33 may be the next best thing to sliced bread but I have had it with the phone calls. I have had 5 calls today - 4 of which were 'no one there'. Computer generated as I was told just now. I have repeatedly told them I can't play at their casino because of the download issues I have and they just keep on calling. Last week when they were calling, I finally told them to put me on a do not call list. Guess that didn't work.

    As far as I am concerned, this is worse than spamming my emails.
    Its far worse than spamming!
    God, I HATE it when casino's or other salesmen or telemarketeers or whatever call me at home.
    I work nightshifts and weekends, I may very well be asleep during the day.
    Its a privacymatter also. Not everybody living in a house may be equally happy with the fact a person plays in online casino's.
    The only casino that has ever called me at home was ClubWorld/Aladdins Gold, but that was for verification and they asked first, very polite, in chat.

    I hope you get rid of those calls soon, its unethical businesspractice!

  5. #4
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    Im very sorry to hear this, please PM me your player ID and I will look into it.
    "CasinoJack"

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    Quote Originally Posted by casinojack View Post
    Im very sorry to hear this, please PM me your player ID and I will look into it.
    you shouldnt be calling any players at all
    time frames are different what is 9 am to you is probably 3 am to us
    You should email the player an say hey what is a good time to call you an may we call you?

    Cindy

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    Quote Originally Posted by anniemac View Post
    Casino 33 may be the next best thing to sliced bread but I have had it with the phone calls. I have had 5 calls today - 4 of which were 'no one there'. Computer generated as I was told just now. I have repeatedly told them I can't play at their casino because of the download issues I have and they just keep on calling. Last week when they were calling, I finally told them to put me on a do not call list. Guess that didn't work.

    As far as I am concerned, this is worse than spamming my emails.
    This is so funny (in a strange coinky dink way) I was just telling another member about them calling me all the time too. I never thought of the privacy factor or different time zones. I received 3 calls a day for 2 or 3 days and finally I answered and it was a very nice woman telling me about their bonuses. After I chatted with her for a while, I haven't received another phone call.
    Christmas is coming fast!!!

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    Just imagine, this gets common businesspractice, all casino's start calling their customers with nice bonusoffers, ok?
    I would need 5 extra telephone lines and a bunch of headset wearing girls to take the calls and sort everything out.

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    cheetahwind is online now Senior Member
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    Yeah and hope the bonuses are decent too. I tell ya the rogues offer hell of a bonus, yet the most an accredited seems to give these days is like 100%. Is that really the difference between a casino that actually has to pay there money and one that can just take and take?

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    Just to put this thread to bed, CasinoJack handled this matter for me. I appreciate his attention to this matter. And no, I'm not shilling for him cause I can't play there because of computer issues.

    Cheetahwind, I personally would rather play at a casino that doesn't give huge bonuses but that pays me with no hassle and quickly than one that give huge bonuses and won't pay me. To me that is the difference.

    I know nothing about Casino33 so my above statement has nothing to do with them. Just a disclaimer.

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    But what about the other people getting phone calls? CasinoJack handled this for you, but what about all the other people they are bugging?

    I thought they were done calling me...I just received a phone call, I said I wasn't here and asked to take a message...he proceeded to tell he was from casino 33 and could you please take down this bonus code and tell her.

    Its a privacymatter also. Not everybody living in a house may be equally happy with the fact a person plays in online casino's
    This is exactly what I thought of, what if my daughter/husband took the message and they had no idea I gambled online?

    CasinoJack...you must straighten this out, THIS IS NO WAY to operate and quite frankly it's starting to piss me off. I have never played at your casino yet, and now I don't think I ever will.
    Christmas is coming fast!!!

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