BetVoyager

**maxd** · 25th September 2009, 02:20 AM

Originally Posted by vinylweatherman

A few PABs should reveal if there is any "bigger picture" to all of this ....

That was my thought when I suggested this way back up the thread. Why no takers?

**SlotMonster** · 25th September 2009, 07:33 AM

I hate spammers

Hello, and goodbye!

**Mr Badger** · 27th September 2009, 05:21 PM

Originally Posted by maxd

That was my thought when I suggested this way back up the thread. Why no takers?

I have had emails from the management now and im trying to short my situation out between the 2 of us, we shall see

**Mr Badger** · 28th September 2009, 07:19 PM

My issue with Betvoyager has now been sorted out

thank you Betvoyager

**tombee** · 28th September 2009, 09:07 PM

Good to hear problems have been sorted with you Mr Badger! I forgot the problem again after my holiday (shame on me). I used the internal system again, so I'll wait again to see if I get any response

Okay.. Update.. I was honestly not aware that any mail send through the internal mail system would get a reply in the internal mail system (I did not even know I had an inbox on my betcruise account) After my latest mail I got a response (this time also in my hotmail) and after checking I noticed I had a bunch of e-mails in my internal inbox.

This is one of them (from a month ago)

We would like to inform you that our Technical department reviewed your issue and informed us that your account is refunded with 17.86 Euros.

Please accept our deepest apologies for that and we regret that this happened.
The problem occurred due to connection problems between your application and our game server.

The Technical Department made some changes that this problem will not occur in the future.

and this is the last response

Also that the synchronization errors are now fixed.
We were experiencing some technical difficulties with our e-mail server.

Everything is now up and running.

Kudos for betvoyager, they seem to have everything fixed now!!