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Thread: No Payment Until September!!

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    Angry No Payment Until September!!

    Received an email from coolcat casino, I've requested my withdrawal on 7/11 and today the withdrawal dept. says they consider me an ADVANCED PLAYER therefore, I will not get my payment until possibly SEPTEMBER!!! Someone help me out here, I have no idea what an Advanced Player is. Also, can they delay my monies like that?? I think they are giving me alot of bs. Can not wait until this is finally done, so I can once and for all get rid of them off my computer just like the sister casinos. I just don't get it..

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    Hi Smiley

    We could all write a million posts about this group, but its already been done.

    Just do a forum search under 'coolcat casino' and all the info you need will be there.

    It always makes me sad to see people shafted by rogue operators - hopefully you will learn from the experience.

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    smiley (5th August 2009)

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    Yes, I have learned the hard way to stay far far away from this rogue . Never again.

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    Quote Originally Posted by smiley View Post
    Received an email from coolcat casino, I've requested my withdrawal on 7/11 and today the withdrawal dept. says they consider me an ADVANCED PLAYER therefore, I will not get my payment until possibly SEPTEMBER!!! Someone help me out here, I have no idea what an Advanced Player is. Also, can they delay my monies like that?? I think they are giving me alot of bs. Can not wait until this is finally done, so I can once and for all get rid of them off my computer just like the sister casinos. I just don't get it..
    Surely they mean ADVANTAGE PLAYER. It doesnt really matter though as they are likely to think of more excuses not to pay you come September. Max is also unlikely to assist either. Good Luck.
    senseless gambling addict

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    smiley (5th August 2009)

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    Quote Originally Posted by smiley View Post
    Received an email from coolcat casino, I've requested my withdrawal on 7/11 and today the withdrawal dept. says they consider me an ADVANCED PLAYER therefore, I will not get my payment until possibly SEPTEMBER!!! Someone help me out here, I have no idea what an Advanced Player is. Also, can they delay my monies like that?? I think they are giving me alot of bs. Can not wait until this is finally done, so I can once and for all get rid of them off my computer just like the sister casinos. I just don't get it..

    Wheres good old Robert when you need a so called "im here to help the player with any problems " ? Its time to step up Robert and show what your really made of, or do these folks not give a rats ass about what you think too............get the girl paid , so she can move on and de- louse her computer......................laurie
    "Courage is the discovery that you may not win, and trying when you know you can lose."
    - Tom Krause


    Gamblers Go Wild Forum

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    smiley (5th August 2009)

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    Yes,
    chuchu you are probably right about that. Where do they come up with this stuff to tell players to delay their winnings?? I had a problem last year with them and they gave the same spiel, got paid 6 months later. Did not play there until March and won a small amount (WHY, I went back must have been a good bonus) but they paid in 15 days no problem. Until now. Thank you Laurie. I have PM'D Robert about this still waiting for his response, perhaps he's working on it. Guess I'll have to wait and see. I am soooo done with this casino and the sister casinos. I've already deleted the sisters now just waiting for payment to delete this one. I appreciate your input. Ok Chuchu, reread my email and the casino said these kind of accounts (advanced player) are reviewed within 1 month of request or 1 month after approval. I emailed them back and asked what they were talking about and to explain it to me. I don't think I'll get a reply.
    Last edited by smiley; 5th August 2009 at 07:14 AM. Reason: rechecked my email

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    Totally unacceptable delay in payment imo (and where do they justify this sort of "advanced player" discrimination in their T&Cs?)

    I'm sorry you've encountered rogues like this so early in your online playing activity and hope you do get paid come September.

    It's a tough lesson to learn how important research is before you lay your money down, so hopefully it wasn't too costly for you.
    jetset

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    Quote Originally Posted by smiley View Post
    Yes,
    chuchu you are probably right about that. Where do they come up with this stuff to tell players to delay their winnings?? I had a problem last year with them and they gave the same spiel, got paid 6 months later. Did not play there until March and won a small amount (WHY, I went back must have been a good bonus) but they paid in 15 days no problem. Until now. Thank you Laurie. I have PM'D Robert about this still waiting for his response, perhaps he's working on it. Guess I'll have to wait and see. I am soooo done with this casino and the sister casinos. I've already deleted the sisters now just waiting for payment to delete this one. I appreciate your input. Ok Chuchu, reread my email and the casino said these kind of accounts (advanced player) are reviewed within 1 month of request or 1 month after approval. I emailed them back and asked what they were talking about and to explain it to me. I don't think I'll get a reply.
    You see, that's the very damn reason that this bunch still exists is because folks like you gets screwed by them once but that is not enough, you have to go back for more punishment even though you knew damn well better.

    This rogue casino industry will never change as long as it has players such as you smiley, that continues to support them!! Sorry to be so harsh to you but IMO you need a serious wake up call after going back a second time..
    ____
    ____

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    bb28 (5th August 2009), pevangel (24th August 2009), Pinababy69 (5th August 2009), smiley (5th August 2009), WonderingSpirit (5th August 2009), zebedy (5th August 2009)

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    I hope you do, but i wouldnt expect to be paid at all from this casino from what I have heard in the past.
    Personally I would not deposit a cent there, they are on the rouge list for a reason!

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