closed account with intertop

**BLUEWATER** · 23rd July 2009, 12:49 AM

I don't know what the deal with InterTop. I thought is in the accredited casino list. I decided to try out that casino and get 100 percent welcome bonus. After I play and lost it all. I decide to check out other promotion with Intertop. I couldn't log in today! I email support and ask why I couldn't log in. This is what I got in respond.

Dear ******,

Thank you for your e-mail.

Please note management has made the decision to deactivate your account indefinitely. Thank you for your understanding.

Thank you for choosing Intertops.com.

Sincerely

Jamal

That just don't make any sense to me. I ask for detail and not going to give it to me. I called two times and one of the rep told me they refunded the money back to me and closed my account. She couldn't give me any further detail so I have to wait till I hear from the risk dept I guess. Least I get the money back. Have anyone got this kind of problems before?

Thanks

**mmek** · 23rd July 2009, 01:35 AM

have never had any problems like that with the casino but never use deposit bonuses either and always prompt payouts if i am lucky enough to win

**anniemac** · 23rd July 2009, 01:36 AM

Which Intertops casino was it? Royal Joker, Intertops Red? Are you in the US?

**BLUEWATER** · 23rd July 2009, 02:23 AM

It is InterTop Red.

**vegetagirl2008** · 23rd July 2009, 02:45 AM

If its Intertop Red and your from the US, You probably cannot play there. Have you recently opened an account with them prior or had your account closed and re-opened?

**BLUEWATER** · 23rd July 2009, 03:02 AM

According to their website they do accept usa players. I had account with them before in the past but have not made any deposit with them. I email them to look into my account yesterday and they said it is fine and I can deposit and play. Then they closed my account. Why bother with it? They should told me not to play before I made the deposit. Just don't make sense.

**vegetagirl2008** · 23rd July 2009, 03:26 AM

Right I got it mixed up with the green one. I have the faintest idea why they closed your account and they have given your deposit back. Did you try to use another bonus and they must of thought you were abusing their bonuses? Could that be it.

**BLUEWATER** · 23rd July 2009, 05:51 AM

I really don't think is the bonus abuse. This is my first deposit and first bonus. I have ask them to check in my account before I can make any deposit for a welcome bonus. I have email stated that.

**bonustreak** · 23rd July 2009, 08:05 AM

Intertops is a top notch casino and I am sure someone can explain to you more about why it was closed. Since you said had an account in the past maybe they thought you were opening mutli accounts? The Intertops Red does take USA players so that is not the issue for sure.