Linx Casino - high "processor problems" ?

**Setsuna** · 18th July 2009, 08:49 PM

Waiting now for 12 days (9 working days) a cashout from Linx Casino .

Deposited $20 via my credit card three times : the 3th, the 4th and the 7th.

My second deposit helped me winning 250$ - requested cashout the 6th , started processing the 7th (due to MG's 24 hour reverse withdrawal option)

Support told me that cashout should be processed in 5 business days .

The 13th , appeared in my credit card account a reversal corresponding to my first two deposits (so , 40$) - it seems that the transaction was made the 9th - so taking four days to hit my account.

Then - nothing more. Several exchanges with their livechat , telling me many times that "they're sorry", "please accept our apologies" "they're gonna sent a mail to the financial dept. which will recontact me" - obviously still waiting for a response from them.

Part of my last exchange with livechat

Financial dept. "busy" ??? Nice answer.

Obviously , I start to be quite upset about their lack of responses on the subject ... and not explaining why they've been able to recredit part of my cashouts .. but not the remaining balance.

I'd say that you should avoid them until their processor problems are solved ... and it seems that will take some time , since they have those problems for some time already

**me_and_ed** · 18th July 2009, 10:09 PM

Seems their issues dont change, the old saying, "a leopard doesn't change its spots", slow/no pay since day one.

**coxwel** · 18th July 2009, 10:51 PM

Originally Posted by me_and_ed

Seems their issues dont change, the old saying, "a leopard doesn't change its spots", slow/no pay since day one.

yep! i would avoid any casino which claims that 5 days pocessing is standard. to cc maybe, but ewallets no way! if so i would run far away.. the playtech standard 4 day forced pending is bad enough

but anyway, every microgaming i cashed out yet always! flushed my winnings and i received them in 24hmax to neteller always! if a casino is willing to flush your winnings imho they are honest company which will pay and is not interested in further delays. always a sign of trust..

just make your further choice out of the cm accredited list and you wont have hassles like this..

cheers

coxwel

**maxd** · 20th July 2009, 10:48 AM

Setsuna, have a look at our formal complaint process: begin with the Pitch-A-Bitch FAQ.

**Setsuna** · 20th July 2009, 05:35 PM

Thanks for the reminder - will wait one or two more days to submit PAB if needed , as i've finally received an update from their Financial dept . - telling me that they had problems processing cashout to my Neteller account.

Obviously, requested cashout to my CC , as my Neteller account has been closed...another MG not taking into account player's withdrawal choice

**Setsuna** · 21st July 2009, 07:42 PM

Another update : got a message of their manager apologizing for the inconvenience , telling me that my cashout was processed back to my CC , and giving me 10$ cash + some free spins as a gift.

Will update again when it will hit my account.