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Thread: Lucky 18 casino dont pay my winning more than month

  1. #11
    XOXOXOXOXOX's Avatar
    XOXOXOXOXOX is offline Let em spin... Achievements:
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    My experience with this casino was not good at all. I am not playing there anymore.

    They used to send lots of spam bonus offers - that actually were not bad - but not any more. I read on another website that they are not stable financially.
    I'd send them to the Rogue Pit.

    I hope it gets resolved for you, OP.
    Who took my money ??

  2. #12
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    having same problem with lucky 18 casino got approved on 3/30/09 and still no money on wire transfer They owe me 1500 in usc---- they gave me the run around to

  3. #13
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    Quote Originally Posted by thor View Post
    having same problem with lucky 18 casino got approved on 3/30/09 and still no money on wire transfer They owe me 1500 in usc---- they gave me the run around to
    Please note that it is unwise to discuss a Pitch-A-Bitch related issue while that PAB is in progress. You should read the Pitch-A-Bitch FAQ in full, take particular note of the section entitled Q: What are my responsibilities once the PAB is submitted?.

    Which brings us to another point. Your PAB is "on hold" because I have tried to contact you for additional information on your PAB but have had no response. Again, this is listed under the "my responsibilities" section of the FAQ, namely that you must respond to my emails concerning your PAB or it gets tossed in the rubbish.

    As stated above, I strongly recommend that you read and follow the Pitch-A-Bitch FAQ. If you can't be bothered then neither can we.


    As to the rest of you with Lucky 18 issues I'd also recommend a read through the Pitch-A-Bitch FAQ. If you are eligible to PAB and are willing to follow through as described in the FAQ I'm happy to take on your complaint. If there really is a problem with this casino then there is no faster way to find that out than to have the PABs on the table and in progress. The cost to you for the PAB is very reasonable: 0.
    Last edited by maxd; 4th June 2009 at 12:47 PM. Reason: Sorry, my bad, I do have the info I needed from the player
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    Pitch-A-Bitch Stuff: read the PAB FAQ, Submit a PAB (don't forget to read the FAQ!), or dig around in the PAB Archives.
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  5. #14
    Lucky18Casino is offline Dormant account
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    Quote Originally Posted by aolegf View Post
    Hello!I have problem with my withdrawal with lucky 18 casino.All my documents are accepted, my withdrawal was aprooved:
    5/8/2009 5:37:30 AM Overnight Express Withdrawal Approved! ($396.00)
    But still no money in my bank account.
    No answer from casino managment,I writing many times.
    Chat support only promisse,make nots on my account and told that they will contact me.
    Can anybody help me?

    Dear All,

    The sent check has been canceled right now due to a management decision and in order to avoid future misunderstandings. The money will be transferred in cash in the next sixteen hours; we suggest the player to contact support then in order to get the MTCN transfer number.

    Thanks for playing with us and enjoy your winnings.

    Sincerely,

    Casino Management
    Lucky18 Casino

    1-800-531-5418

  6. The Following User Says Thank You to Lucky18Casino For This Useful Post:

    Jasminebed (13th June 2009)

  7. #15
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    I encourage the OP, aolegf, to contact me directly if their communications with the casino are unsatisfactory. If this issue continues to play out on the message boards, instead of privately like PABs are supposed to, then I'll be forced to abandon the PAB and leave the player to handle things on their own.

    Since this in now a PAB issue I would also encourage the casino people to contact me or the player directly instead of taking the issue to the message boards. They have my full assurance that the issue will be handled professionally and once things have been settled credit will be given to them here. Taking things to the boards like this muddies the waters and is in no one's best interests.
    Useful links: Accredited Casinos & Poker Rooms ~ Casino Reps ~ Warnings ~ Rogue Pit ~ "No Can Do" ~ Forum Rules
    NEW! CM's Annual Awards: Best and Worst in Online Gambling for 2011
    Pitch-A-Bitch Stuff: read the PAB FAQ, Submit a PAB (don't forget to read the FAQ!), or dig around in the PAB Archives.
    Other stuff: Max's Blog (ICE reports, editorials, et al).
    Feeling generous? ... Max's Wish List at Amazon!

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    Rusty (4th June 2009)

  9. #16
    Lucky18Casino is offline Dormant account
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    Winnings already Sent

    Quote Originally Posted by onlineplayer188 View Post
    I am having the same problems with Lucky 18! Repeated calls, repeated broken promises. My win was from early April and I still cant get paid
    to: Onlineplayer188

    Dear Sir,

    We see in your account that you have talked with the Casino Manager several times, including today before you posted in this forum.

    Additionally, it is important to highlight that a FT number was given to you weeks ago; it will be helpful if you contact the withdrawals department on Friday morning (pacific time) and ask for an alternative payment method in case the one you preferred is not technically compatible for you.

    kind regards,

    Lucky18 Casino

  10. The Following User Says Thank You to Lucky18Casino For This Useful Post:

    RobWin (5th June 2009)

  11. #17
    aolegf is offline Newbie member
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    Quote Originally Posted by maxd View Post
    I encourage the OP, aolegf, to contact me directly if their communications with the casino are unsatisfactory. If this issue continues to play out on the message boards, instead of privately like PABs are supposed to, then I'll be forced to abandon the PAB and leave the player to handle things on their own.

    Since this in now a PAB issue I would also encourage the casino people to contact me or the player directly instead of taking the issue to the message boards. They have my full assurance that the issue will be handled professionally and once things have been settled credit will be given to them here. Taking things to the boards like this muddies the waters and is in no one's best interests.
    Quote Originally Posted by XOXOXOXOXOX View Post
    My experience with this casino was not good at all. I am not playing there anymore.

    They used to send lots of spam bonus offers - that actually were not bad - but not any more. I read on another website that they are not stable financially.
    I'd send them to the Rogue Pit.

    I hope it gets resolved for you, OP.
    Quote Originally Posted by thor View Post
    having same problem with lucky 18 casino got approved on 3/30/09 and still no money on wire transfer They owe me 1500 in usc---- they gave me the run around to
    Quote Originally Posted by maxd View Post
    Please note that it is unwise to discuss a Pitch-A-Bitch related issue while that PAB is in progress. You should read the Pitch-A-Bitch FAQ in full, take particular note of the section entitled Q: What are my responsibilities once the PAB is submitted?.

    Which brings us to another point. Your PAB is "on hold" because I have tried to contact you for additional information on your PAB but have had no response. Again, this is listed under the "my responsibilities" section of the FAQ, namely that you must respond to my emails concerning your PAB or it gets tossed in the rubbish.

    As stated above, I strongly recommend that you read and follow the Pitch-A-Bitch FAQ. If you can't be bothered then neither can we.


    As to the rest of you with Lucky 18 issues I'd also recommend a read through the Pitch-A-Bitch FAQ. If you are eligible to PAB and are willing to follow through as described in the FAQ I'm happy to take on your complaint. If there really is a problem with this casino then there is no faster way to find that out than to have the PABs on the table and in progress. The cost to you for the PAB is very reasonable: 0.
    Quote Originally Posted by Lucky18Casino View Post
    Dear All,

    The sent check has been canceled right now due to a management decision and in order to avoid future misunderstandings. The money will be transferred in cash in the next sixteen hours; we suggest the player to contact support then in order to get the MTCN transfer number.

    Thanks for playing with us and enjoy your winnings.

    Sincerely,

    Casino Management
    Lucky18 Casino

    1-800-531-5418
    Quote Originally Posted by Lucky18Casino View Post
    to: Onlineplayer188

    Dear Sir,

    We see in your account that you have talked with the Casino Manager several times, including today before you posted in this forum.

    Additionally, it is important to highlight that a FT number was given to you weeks ago; it will be helpful if you contact the withdrawals department on Friday morning (pacific time) and ask for an alternative payment method in case the one you preferred is not technically compatible for you.

    kind regards,

    Lucky18 Casino
    Probleme solved.After we chek the problem was with my bank in Latvia.I got my money via cash transfer, I should have requested an alternative payment method.

  12. The Following 5 Users Say Thank You to aolegf For This Useful Post:

    Jasminebed (5th June 2009), maxd (5th June 2009), RobWin (5th June 2009), Rusty (12th June 2009), vegetagirl2008 (6th June 2009)

  13. #18
    thor is offline Newbie member
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    issue resolved with lucky 18 casino , i wrote the wrong bank account on fax back form

  14. The Following User Says Thank You to thor For This Useful Post:

    Jasminebed (13th June 2009)

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