Non payment (Bingoworkz)

[Blondie6440]

Here is something I think you all would like to be aware of.
I have been playing on Bingoworkz.com at their bingo and casino for quite some time. On April 20,09 My bank had a computer problem and all of e-wallet deposits where stopped. They used two different ways to try to get the money and the bank became alerted thinking it was fraud. I was not contacted till April 30, 09 that this had happened. In the mean time I kept playing and they kept taking my money all the way through May 4, 09. I happen to have won on the slots $15000.00 so I tried to withdraw $5,000.00 e-wallet would not take the money. So bingoworkz informed me that the win was voided and when I paid e-wallet $1350.00 they would reopen my account. But my money was gone. They won't answer my e-mails they block them. They also make up their rules as they go along.
Thanks for reading,
BJ

[BingoT]

Hi Blondie6440 it's me lol Tom
I am on this and I have sent out 4 emails out to all contacts I have.
I did get one already but it's par for the course.
I will keep you posted.
Thanks
Tom B-T

I have forwarded your email to the appropriate dept.

Thank you for your query,



Regards,

Shae
Customer Support
World Bingo Network

Ticket Details
===================
Ticket ID: DTK-690777
Department: Support
Priority: Normal

[BingoT]

Here is the second Email I got on this.

Hi Tom,

Thanks for letting me know. I am checking this out
The player had a chargeback and that's the reason for the account block.
Please wait with your reply as the CS manager, bingo manager and me are checking this out deeper and I'll send you soon a more detailed reply which you can use.

Best Regards,

Ron

[spearmaster]

The OP has already filed a PAB. If she does not wish to proceed, we will close the PAB, or else we will close this thread.

OP please respond - everyone else kindly hold their horses.

[BingoT]

I did not know she has done this.
All I wanted to do is help out.
She came to me and asked for my help.
Sorry
I will leave this up to Maxd
Thank You

[maxd]

The ball is in the OP's court.

I must say though, this is a bit odd. She filed the PAB but did not give her full name ( wtf ). I emailed her for her full name .. no response. Then this thread appears.

I can understand if she's simply new to this and making mistakes but reading the Pitch-A-Bitch FAQ would have helped her avoid all this confusion. As it is her PAB is dead in the water until I hear from her, and that best be soon.

[Blondie6440]

The OP has already filed a PAB. If she does not wish to proceed, we will close the PAB, or else we will close this thread.

OP please respond - everyone else kindly hold their horses.

Oh Yes I wish to proceed this is not right Thank You BJ

[Blondie6440]

The ball is in the OP's court.

I must say though, this is a bit odd. She filed the PAB but did not give her full name ( wtf ). I emailed her for her full name .. no response. Then this thread appears.

I can understand if she's simply new to this and making mistakes but reading the Pitch-A-Bitch FAQ would have helped her avoid all this confusion. As it is her PAB is dead in the water until I hear from her, and that best be soon.

Max I am so Sorry I am New and was not sure what to do. My log in name for bingoworkz is Blondie8104 I did not get your e-mail. I did not know there was a so called charge back and e-wallet says there was not that I owe them. Bingo workz kept excepting my debit card. My e-mail is *snip* Thank You Max

[maxd]

Oh Yes I wish to proceed this is not right Thank You BJ

Ok, let's start with you answering the email I sent (and now resent) you. I need your full and proper name before I can proceed with the PAB. And while you're at it please read the Pitch-A-Bitch FAQ. You've done a handful of things wrong already with this and I'm none too keen on babysitting you while you continue doing so.

Thread closed pending the resolution of the PAB.

[Blondie6440]

My complaint has been settled, I would like to Thank BingoT, & MaxD.
Bingo T jumped right on this one and got it resolved.
Thank You,
BJ