3Dice Old Glory glitches

[silcnlayc]

I know I will be blasted but at this point I really could care less. I have given 3Dice a chance to redeem themselves over and over again but today takes the cake.

Let me say this first. I do like the games, but I ask at what point does one say enuff??

I lost my first deposit in less than 5 minutes so I deposited again and started to play Old Glory at MAX bet (I hit this button) and spin button and 2 coin button intermittently to switch on and off..knowing I am hitting max bet each and every time...

Took me FOREVER to hit the bonus spin unlike the tourny players who were hitting the bonus like crazy cause you can see their names when they hit it repeatedly. I wait, and wait and wait (now my 2 coin is flashing so I know I was betting 2 coins becasue of hitting max and play)

Well nothing happens. I am watching all these people in tournies hitting the bonus round repeatedly and I am sitting waiting for it to let me spin..NOTHING happens..

I go to live chat and ask what is happing..Kris was very nice and said, I needed to be betting 2 coins...I said HUH?? I have been...I know, it is the 2 coin button is BLINKING and all I have hit is the max button or the spin button....

He said the records show all I have been playing was ONE coin..all I can think of is WTF is he talking about...

Ok, rant over...3Dice is a total ripoff...period..I asked what in the world are they doing with a game that isn't working allowing people to play for real money...his reply..the techs know there is a problem and they are working on it...all I can think of after being told this is...

WHAT???? You allow us to play ripping us off on a game that doesn't play correctly and say NOTHING? Remove the damn thing and fix it before offering it to the public..

GEEZES!

WHATEVER....

.

 

[RobWin]

The same thing happened to me the first time I played the new slot "Old Glory". I hit the "Spin" symbol and I knew I should get the free big wheel win but to my surprise, nothing happened and I had been clicking the "max bet" button all along too. Then I finally realized that the "Max Bet" button was not working properly so I had to click the "2 coins" button and then hit the "spin" button. I thought this would have been fixed by now though. I do love that new slot though.

 

[silcnlayc]

I cannot believe you and everyone else are just accepting this...any other casino and the whole forum (watchdogs) would be up in arms over something like this as they are on the new casinos that are screwing up...Why is no one saying a word about 3Dice and this??

I really cannot understand why this is being totally ignored and swept under the rug unlike the other casinos that fall to the wayside or cross a line that gets blasted when it is a detriment to the player..and all is mum on this mess...

the "2 coins" button

I was hitting this button also...just to mix it up, and I NEVER hit the 1 coin button..

To admit there is a problem (live chat said this) but to continue to offer this game is downright stealing! It needs to be removed until it is FIXED...Just WHAT are they thinking leaving it while it is messed up????
.

 

[chuchu59]

Whatever angle you view this from it is clear that the system/game (whatever you call it) wasnt functioning properly. While it may be argued that the bet max button only deducted one coin for the spin but how were the player to know. I think Enzo should try to think of a way to recompense the players as this is a system goof-up.

One other thing is that Sinc claimed to have hit the bet max and 2 coins buttons alternately but Kris claims that she was always betting on one-coin. Is the 2-coins button not operating normally as well?

 

[Pinababy69]

Ok, rant over...3Dice is a total ripoff...period..I asked what in the world are they doing with a game that isn't working allowing people to play for real money...his reply..the techs know there is a problem and they are working on it...all I can think of after being told this is...

WHAT???? You allow us to play ripping us off on a game that doesn't play correctly and say NOTHING? Remove the damn thing and fix it before offering it to the public..

GEEZES!

WHATEVER....

That's what the CS rep said to you? My God.....not good at all.

The same thing happened to me the first time I played the new slot "Old Glory". I hit the "Spin" symbol and I knew I should get the free big wheel win but to my surprise, nothing happened and I had been clicking the "max bet" button all along too. Then I finally realized that the "Max Bet" button was not working properly so I had to click the "2 coins" button and then hit the "spin" button. I thought this would have been fixed by now though. I do love that new slot though.

Has this been happening since day one Rob?

I cannot believe you and everyone else are just accepting this...any other casino and the whole forum (watchdogs) would be up in arms over something like this as they are on the new casinos that are screwing up...Why is no one saying a word about 3Dice and this??

I really cannot understand why this is being totally ignored and swept under the rug unlike the other casinos that fall to the wayside or cross a line that gets blasted when it is a detriment to the player..and all is mum on this mess...

I was hitting this button also...just to mix it up, and I NEVER hit the 1 coin button..

To admit there is a problem (live chat said this) but to continue to offer this game is downright stealing! It needs to be removed until it is FIXED...Just WHAT are they thinking leaving it while it is messed up????

I don't play progressives period. They are all money sucking vacuums, IMO. So beyond trying this one out once or twice in a tourney (for a very short period), I have never played it. You just posted this thread a couple of hours ago, and I hadn't even read it yet. Yes, I saw it at the top of the forum...but I'm doing other stuff, and honestly Silc, I thought it was yet another "poor payouts, rigging" thread. Sorry.

You bet I'm up in arms reading this Silc. Unacceptable Enzo, totally unacceptable. I only play at 3Dice, 32Red and Inetbet. And I don't care which one of them we're talking about.....this is NOT right. You cannot release a game to the public (for real play, real money), that is malfunctioning. If I got it right, you can only win the jackpot, AND have a chance at the bonus round, IF you are playing max bet/2 coins....is that correct? So, in other words, anyone who thought they were betting max....never had a chance to win the jackpot?

Enzo, you need to address this and fast. And you need to compensate (in some form), anyone affected by this. I like Enzo, I trust him....and I have confidence he will do the right thing. First thing that needs to be done is for the game to be removed until such a time that it is working as it's meant to work.

I hope my confidence is not misplaced.

 

[RobWin]

Has this been happening since day one Rob?

It has on my 3Dice software. It was still like that on mine yesterday.

 

[anniemac]

OH, so not good, Enzo. Does not instill player confidence. Makes you wonder what else it wrong.

 

[silcnlayc]

That's what the CS rep said to you? My God.....not good at all.

Yes, the exact words are, the tech staff is aware of this issue and are currently still working on it. (I tried to copy my chat but it wouldn't let me). But yes , they are aware and have been..unbeknown to me..all I was trying for was the darn spin and got it and was totally blown away when I couldn't play it..

Originally Posted by Pinababy69

Has this been happening since day one Rob?

Rob: It has on my 3Dice software. It was still like that on mine yesterday.

Now that IS a bummer... Since many of us players look up to you guys (including you Pina no offense meant on the guy thing ) I would have thought someone that was aware would have had this up on the forum warning us... even a word from Enzo would have been nice to let us know...

.

 

[Pinababy69]

Now that IS a bummer... Since many of us players look up to you guys (including you Pina no offense meant on the guy thing ) I would have thought someone that was aware would have had this up on the forum warning us... even a word from Enzo would have been nice to let us know...

No offence taken Silc....and had I known about it, I would have been all over Enzo (although probably privately) to correct it ASAP...and at the very least to remove the game until it was corrected.

 

[PNWGirl38]

I had the same "issue" w/ this slot. I was playing it perhaps three or so weekends ago and when the spin would land, nothing. I kept checking to make sure I was betting the max bet, which indeed I was.

If it were to be almost any other Casino, this thread would turn ugly in a damn short order. Even tho I can say this slot has malfunction during my play on it. I'm still gonna hold off and wait for 3Dice's reply as to why this has happening and to why it is even still up for real play.

 

[silcnlayc]

and at the very least to remove the game until it was corrected.

Yes, this is the first thing I thought when I was told..we are aware...well remove the darn thing!

I think when I was told they are still working on it and know that is has issues is when I got totally ticked off....thinking how I was sitting there hopefully hoping to catch that elusive bonus and spinning away like I was never thinking I had no chance in a million to hit and spin that stupid spin button!

.

 

[Pinababy69]

I'm still gonna hold off and wait for 3Dice's reply as to why this has happening and to why it is even still up for real play.

Exactly what I intend to do as well PNWGirl....good to see you by the way.

I am confident that Enzo will comment, but I don't expect it within minutes. So, for now...I am off to watch the pre-race Preakness hoopla.....and then the race. Much as I hope for a Triple Crown winner every single year...my heart is with the filly, Rachel Alexandra. I hope she kicks some male butt (no offense intended to any of the members here of the "male persuasion". It's hardly your fault, and we all realize that).

As Arnie would say....I'll be back.

 

[skiny]

I can't play for real money at 3Dice. If I play tournaments or fun play I hit all kinds of features and healthy wins but if I play for real money I run about a 40 or 50 percent payout percentage. My balance drops like a rock.

 

[bb28]

I can't play for real money at 3Dice. If I play tournaments or fun play I hit all kinds of features and healthy wins but if I play for real money I run about a 40 or 50 percent payout percentage. My balance drops like a rock.

And that has what to do with this thread?

 

[CasinoKidd]

Time to play devil's advocate here... but to be quite honest with you, if you were playing for "FOREVER"... how did you not notice your balance isn't being affected by the proper amount? Yes, I think this is a terrible error, but I always check what I'm betting - ESPECIALLY IN REAL - and because of that I have never had a problem.

I do think Enzo will be able to address this problem, and I do think something needs to be done, but I can't honestly say that the software glitch is the only reason this problem happened.

 

[skiny]

And that has what to do with this thread?

Did you read the entire first post?

Exerpts from the original post:

"Let me say this first. I do like the games, but I ask at what point does one say enuff??

I lost my first deposit in less than 5 minutes so I....

Took me FOREVER to hit the bonus spin unlike the tourny players who were hitting the bonus like crazy cause you can see their names when they hit it repeatedly....."

Or was I supposed to wait for you to come along and tell me which paragraphs I was supposed to comment on?

 

[CasinoKidd]

Did you read the entire first post?

Exerpts from the original post:

"Let me say this first. I do like the games, but I ask at what point does one say enuff??

I lost my first deposit in less than 5 minutes so I....

Took me FOREVER to hit the bonus spin unlike the tourny players who were hitting the bonus like crazy cause you can see their names when they hit it repeatedly....."

Or was I supposed to wait for you to come along and tell me which paragraphs I was supposed to comment on?

Let's take a chill pill here. I think bb28 means that we should keep this to a legitimate issue with the software and not an issue with tightness/payout, and I completely agree.
CK

 

[bb28]

Did you read the entire first post?

Exerpts from the original post:

"Let me say this first. I do like the games, but I ask at what point does one say enuff??

I lost my first deposit in less than 5 minutes so I....

Took me FOREVER to hit the bonus spin unlike the tourny players who were hitting the bonus like crazy cause you can see their names when they hit it repeatedly....."

Or was I supposed to wait for you to come along and tell me which paragraphs I was supposed to comment on?

This thread is about a game malfunction, not about losing your deposit too fast. Look.......I didn't mean to be rude but maybe you need to reread the thread.

 

[3Dice]

Hiya guys,

First off, and let me make this as clear as I possibly can, there is absolutely nothing wrong with the pay/play of the Old Glory slot machine. When we first released it (in tourney mode only ..), we got feedback from a number of people that the bet max button was not working correctly. I.e. they would click bet max and that would not successfully select two coins, and so bet one coin only. (only one coin got subtracted from the balance, the little 'stake' thing pops up also displaying only one coin "stake : $5" on the $5 machine - everything works perfectly - it just bets 1 coin instead of 2).

The techs investigated at that time, and a solution was uploaded - and confirmed with the people that originally mentioned it. All this is documented right here on Casinomeister, I'll add the thread link later for your reference.

Important to notice here, only a small % of players had this problem, and the only malfunction reported was the betmax button. Also important to notice is that it was resolved, and confirmed working (right here on cm) before the slot was released for real money play. Also notice that even if the betmax button is broken for you, all executed stakes are paid correctly and with the RTP for coin 1 and coin 2 being exactly the same on Old Glory, it makes no difference in the bigger picture of things either.

I think it went essentially unnoticed in silcs case since old glory has no separate numeric display showing the total bet as our video slots do. If silc had watched her balance, or the 'stake' popup next to the balance she would've seen that she was playing only one coin instead of two.

We classify errors and bugs at 3Dice. If a bug has any influence/relation - or even a hint of a relation - with payouts, paytables, or pay in any form or type - that is reason to immediately take the game off line.
If a bug however (like this one), has to do with user interface, or a button not working (pressing betmax is designed to up the bets and press spin - in this case part1 of that doesnt work on some machines), then that is a not a reason to interrupt the availability of that game.

Silc, did Kris follow up on that with the creation of a ticket ? I'll have one of the techs take a closer look to find out why your bet max button is working as bet min instead. It is machine related, so the nerds will probably have some questions for you or things to try. If there are any others out there that see the same problem please send me a pm. We haven't been able to recreate it yet in labo conditions so all extra info is welcome !
(so far it looks like its just the bet-max button - so those of you who manually select two coins then click play should give it a try the other way around - watch your stake display to check if you're betting 1 or 2 coins when you do that.).

Silc, one of the things they'll ask you for sure is what your 'max bet bets..' option in the cashier is set to .. would be great to let me know via pm, I'll also be sure to visit your account and add a little something for the frustration experienced. With your help I'm sure we'll be able to get that button to behave in no time.

Kindest Regards,

Enzo

 

[skiny]

I read the original post and the rest of the thread and decided which portion of it I wanted to agree with and which part I had no comment on.

Maybe in the future we can start highlighting which parts of the original posts will pertain the thread and which parts will not.

 

[bb28]

I read the original post and the rest of the thread and decided which portion of it I wanted to agree with and which part I had no comment on.

Maybe in the future we can start highlighting which parts of the original posts will pertain the thread and which parts will not.

I'm sorry if I offended you, sometimes I could use a little more tact, so I apologize.
It's just that I didn't think your post was relevant to the real and possibly serious issue that was being discussed.

In hindsight I should have just ignored it.

BB

 

[skiny]

It's ok. I'm known to get a bit snappy too. I could have just as easily let it slide.

 

[silcnlayc]

Silc, did Kris follow up on that with the creation of a ticket ?

No, he (she?) did not state a ticket should be created when I asked why I did not get my spin. All they said was "we are aware and it is being looked into/adressed etc.. I bid him (her?) good day and logged off live chat...as I remember , I left the game immediately went to black jack...and exited the casino...

Tell the lab boys to hit max bet, just the play (spin) button, the 2 coins, back and forth a few times, thats what I was doing when I hit the bonus that didn't pay..I know I never hit the 1 coin at all...I wanted that darn spin bonus to badly!


.

 

[winbig]

I ran into this, as well, the first day they released it. I was pushing max bet, and kept getting the bonus spin on the 3rd reel, but never got a free bonus spin. I finally asked (I forget who was on at the time) via PM wtf was going on, and they told me that I had to press the 2 coin button, or else you were only betting 1 coin; and therefore uneligible for the bonus spin.

I'm just glad it was during their inauguration freeroll tournament, or I'd really be $)(@*#$!

 

[3Dice]

Hi Guys,

I'm pm'ing with silc to get to the bottom of this. Winbig, it would be great if you could verify whether or not you still have that issue today. (try it in fun or tourney mode and please let me know should you still see it.).

I have a tech on standby so as soon as I can figure out who/what/where I'll crack up the whip

Ciao,

Enzo

 

[skiny]

Just out of curiosity I went in and played this game in fun mode using the "bet max" button at $5 spins and it bet two coins everytime.

I hit the spin symbol eventually and it gave me a spin on the big wheel.

I'm going to try it again in tournament mode now.

 

[skiny]

Tried it in tournament mode too. Seems to work ok there. Max spin bet two coins and the spin symbol gave me the big spin.

 

[XOXOXOXOXOX]

Just out of curiosity I went in and played this game in fun mode using the "bet max" button at $5 spins and it bet two coins everytime.

I hit the spin symbol eventually and it gave me a spin on the big wheel.

I'm going to try it again in tournament mode now.

I tried it in fun mode too, $5 and $2 selection, and it worked ok for me. i guess i am bored....

 

[Pinababy69]

Hiya guys,

First off, and let me make this as clear as I possibly can, there is absolutely nothing wrong with the pay/play of the Old Glory slot machine. When we first released it (in tourney mode only ..), we got feedback from a number of people that the bet max button was not working correctly. I.e. they would click bet max and that would not successfully select two coins, and so bet one coin only. (only one coin got subtracted from the balance, the little 'stake' thing pops up also displaying only one coin "stake : $5" on the $5 machine - everything works perfectly - it just bets 1 coin instead of 2).

Wow.....Enzo. This is seriously going to pain me to make this post, but I have to comment.

There may be nothing wrong with the pay of the Old Glory slot, but there absolutely IS something wrong with the PLAY. You click max bet, yet the game only selects one coin, instead of two? That is a serious problem with the play. I understand what you refer to when you say that it pays out correctly, according to bet size, but that's not the issue.

The issue is that this slot's whole appeal and payout structure, depends on max coins being played. There is no way for anyone to win either the bonus feature, nor the jackpot, while playing only one coin. When people are under the misguided impression (due to an error on the part of the casino, NOT the player), that they are playing max bet, it is not a fair game. They have no chance to win on either of the main features of this game. That is what this game is all about. The game is not playing as advertised, and there is just no other way to see it.

For you to admit that you knew/know about this (even though not everyone seems to be affected), yet you allowed it to continue, absolutely blows my mind. I am beyond upset right now....as you know how much faith I put in you, and the way you run your operation.

To CasinoKidd, I get your point re: watching your balance. But to be honest, not everyone sits and watches every spin, especially if they engage the autoplay feature. I don't know how many spins it would take me to realize that my depreciating balance wasn't properly reflecting the amount I THOUGHT I was betting. Also, there are times when I hit autoplay....and then get up to crack a beer, pour a drink, answer the phone or go to the bathroom. I don't sit and watch my balance. I tend to watch the slot itself, when I'm in front of it.

Enzo, in reference to the thread here at CM you mention, I don't know how it escaped me...but I guess it did. And honestly, it doesn't add alot of weight to your argument. Not everyone reads CM. I think that everyone should...but it shouldn't be required reading to ensure you're getting a fair game.

If this were any other type of game, and as long as the payouts were being calculated correctly, I wouldn't see nearly as big a problem. However, on a game that relies completely on max bet for the top payout AND the bonus feature....I see this as an extremely serious issue.

I'm sorry Enzo, truly I am. I've always been one of your staunchest supporters on here, but this whole thing has left me completely gobsmacked. Enzo and company have always treated me like an extremely valued customer, and I'd like to think we've always had a mutual respect for each other. That's why it pains me to have to make a post like this.

In my mind, the way he has always run his operation is above reproach, and that is why I am so upset. Of course my opinion is just that...an opinion. Everyone else should feel free to decide for themselves if they think this issue is as serious as I think it is.

 

[heatherad]

Totally agree Pinababy
The issue should not be taken lightly. And like you, it is only my opinion.
I won't say anymore because a casino is a casino, is a casino(IMO)

 

[silcnlayc]

But to be honest, not everyone sits and watches every spin, especially if they engage the autoplay feature.

I seldom if ever use the autoplay at 3Dice because I enjoy the game display and all the "stuff" it does on the slots...like the fireworks on the Old Glory..

I don't sit and watch my balance. I tend to watch the slot itself, when I'm in front of it.

Same with me, I watch the reels spinning and all the pretty sparkles when one hits something..one that slot that is..

Enzo has IM'ed me and I am trying to help him understand what I was doing when I was playing, hopefully it will do the same thing in play mode as it was in real mode.

.

 

[skiny]

I like to hit auto-play and then slide half off my chair and take a nap.

 

[heatherad]

I like to hit auto-play and then slide half off my chair and take a nap.

ROTFL
And be pleasantly surprised when you wake up and see you hit something good.

 

[heatherad]

Enzo has IM'ed me and I am trying to help him understand what I was doing when I was playing, hopefully it will do the same thing in play mode as it was in real mode.

The game was playing fine in tourney mode earlier although it wasn't always the case. I had the same problem as you, the 2 coin button wouldn't work at all. I truly hope the outcome isn't based on whether or not it was working in fun mode because obviously it wasn't working in REAL mode and that is all that matters.
Hope this issue gets resolved real soon!

 

[skiny]

Hitting the spin symbol with a one coin bet should do my dishes. (as a consolation prize.)

 

[GemG7]

Hi Guys,

it would be great if you could verify whether or not you still have that issue today. (try it in fun or tourney mode and please let me know should you still see it.).

I have a tech on standby so as soon as I can figure out who/what/where I'll crack up the whip

Ciao,

Enzo

I just logged on to test this since I too have hit max bet and one 1 coin would play. It's still an issue. Just now I hit max bet and only one coin is played.

 

[silcnlayc]

I just logged on to test this since I too have hit max bet and one 1 coin would play. It's still an issue. Just now I hit max bet and only one coin is played.

In real mode or fun?

I just tried it in real mode for 20 cents a spin...

Will know if it only did 1 coin when it is checked...I am going to go back and try it in real mode with the 50 cent bets I was doing..to see if I can recreate it..too

.

 

[GemG7]

It was in tournament mode.

I did play it earlier in real mode but pressed the 2 coin button since I got burned before hitting max bet. Maybe I'll try it tomorrow playing for real.

 

[jas2587]

It was in tournament mode.

I did play it earlier in real mode but pressed the 2 coin button since I got burned before hitting max bet. Maybe I'll try it tomorrow playing for real.

if you didnt know there was a issue how could you have gotten burned before it seems it is playing different for different people
hmmmm

Cindy

 

[GemG7]

if you didnt know there was a issue how could you have gotten burned before it seems it is playing different for different people
hmmmm

Cindy

Where did I say I didn't know there was an issue? I knew there was a problem the first time I played the game with the max bet button because I hit it and only one coin played.

 

[Jasminebed]

Most of the 3Dice games have an option to set the max bet to a certain number of coins. When the game was released, the default was one coin. A "fix" of changing your registry entry was announced here, and multiple times in chat, but not all 3Dice players are chatters.

If there is a serious issue like this, much as I love Old Glory, perhaps it should be shelved in real mode until such time as it is working correctly. Given my lack of success in real, perhaps I should shelve it myself

The top pay can be won without betting two coin, and until the double the base amount, you actually get a better return betting one coin.

But the big attraction on any "Wheel of Fortune" style machine is hitting that spin.

BTW Enzo, did you ever resolve the bug with Aztec that causes it to fail when both free spins and the bonus feature are hit at the same time?

 

[KasinoKing]

I'm trying to find the Game Rules for Old Glory - does anyone know where it's hidden?

When I click on the "?" from within the game I get a list of rules for all their games which seems to be in order of date released, but the most recent game (last on the list) is Slotronomicon (released Oct-24th 2008)... so where are the rules for Aztec Enigma & Old Glory...?

One thing I'm trying to find out what the progressive jackpot starts from; in fun mode the JP for 2 coins is LESS than the JP for 1 coin...

KK

 

[3Dice]

Hi Guys,

Long night - little sleep. A new fix is available. Silc, Gem, if you could give it another go that would be great. The easiest way to verify is make sure autoplay is off, select 1 coin, then click maxbet. When the spin is finished you should see the 2 coin button blinking.

KasinoKing, I'll see why the questionmark link is not working - the game help is also available from our website, including the

You do not have permission to view link Log in or register now.

and

You do not have permission to view link Log in or register now.

.

Jasmine, yes that aztec bug got resolved.

Pina, until this post yesterday from silc this issue was marked resolved on the techs team side. As I already mentioned, a different bug (with the same result) had already surfaced during the tourney-only release and was tracked down and fixed before glory was released for real money play. Afaik this was a closed issue.

Greets,

Enzo

 

[RobWin]

My "Max Bet" button is now working properly as well..

 

[GemG7]

I just tried it again now in tourney mode and my max bet button is working properly too.

 

[silcnlayc]

I just tested it out in real mode for the 25 centsx2-50 cents a spin and it seems to be working ok now. Hopefully, it will all be good and it doesn't revert back to the glitch when playing other denominations. So the 10 cent and 25 cent seems ok.

..

 

[skiny]

It has to be tested in real mode with the highest denomenation about a hundred times now. umm... Someone else can do that.