3dice tech problem

[Seaman63]

I´m not able to run 3dice anymore. It worked all the time without probs and since 2 weeks it does not start anymore. I see the loader beginning and then disapearing.

Any ideas out there?

[same_old]

Hi Seaman and welcome,

Try uninstalling and re-installing the 3dice prgram. make sure you also go to your program files and uninstall it there aswell.
Come back if this does not fix it.

Have you downloaded anything in the last 2 weeks like antivirus or spam cleaner that may be shutting down.

[Seaman63]

Thanks for your input same_old. Unfortunatly it does not fix the problem.

[maxd]

I've alerted the rep. I see they're online now so I'm sure they'll be able to help you out soon.

[winbig]

Sorry to piggyback off this thread, but this is a 3dice tech issue as well....

What's up with the slots and blackjack since the last update? Am I the only one having these troubles?

IE: jumpy/jerky cards in blackjack, INSTANT stopping reels on the slots, messed up graphics? Reboot doesn't help, nor does reloading the casino. I'm going to uninstall/install next.


edit: reinstalled, same thing. The audio & video are horribly out of sync as well (wheels stop instantaneously, but you can hear them 'spinning' after they stopped.)
Here's an example (after the spin was completed):

[chuchu59]

Makes no difference to me. The slots and BJ are nearly the same as before (blurred). Give em some time though. It should get better as they strive to bring more games and better graphics. Enzo was kind enough to send me some pms informing me of the updates several months ago. Although it wasnt nearly so perfect at least he treasured my patronage and hoped the new updates could enable me to play.

[3Dice]

Hi Guys,

I'll have the techs look into this asap. I allready pm'ed seaman last week with some obvious things to try and I hope the tech team will have more soon. For future reference, its advisable to send things like this via email to supportteam@3Dice.com, this will create a propper ticket, guarantee the best response and makes the job on the support team a bit easier.

Kindest regards,

Enzo

[babs7262]

hi enzo

i sent a pm around an hour ago or more and got a ticket but not a response. I was cut off im the middle of a tourny at round 915am. It looks like the old dl screen with that square on top of it with 3 dice and that scanner

Is this a widespread thing or is there something i can do?