3dice tech problem

[Seaman63]

I´m not able to run 3dice anymore. It worked all the time without probs and since 2 weeks it does not start anymore. I see the loader beginning and then disapearing.

Any ideas out there?

[same_old]

Hi Seaman and welcome,

Try uninstalling and re-installing the 3dice prgram. make sure you also go to your program files and uninstall it there aswell.
Come back if this does not fix it.

Have you downloaded anything in the last 2 weeks like antivirus or spam cleaner that may be shutting down.

[Seaman63]

Thanks for your input same_old. Unfortunatly it does not fix the problem.

[maxd]

I've alerted the rep. I see they're online now so I'm sure they'll be able to help you out soon.

[winbig]

Sorry to piggyback off this thread, but this is a 3dice tech issue as well....

What's up with the slots and blackjack since the last update? Am I the only one having these troubles?

IE: jumpy/jerky cards in blackjack, INSTANT stopping reels on the slots, messed up graphics? Reboot doesn't help, nor does reloading the casino. I'm going to uninstall/install next.


edit: reinstalled, same thing. The audio & video are horribly out of sync as well (wheels stop instantaneously, but you can hear them 'spinning' after they stopped.)
Here's an example (after the spin was completed):

[chuchu59]

Makes no difference to me. The slots and BJ are nearly the same as before (blurred). Give em some time though. It should get better as they strive to bring more games and better graphics. Enzo was kind enough to send me some pms informing me of the updates several months ago. Although it wasnt nearly so perfect at least he treasured my patronage and hoped the new updates could enable me to play.

[3Dice]

Hi Guys,

I'll have the techs look into this asap. I allready pm'ed seaman last week with some obvious things to try and I hope the tech team will have more soon. For future reference, its advisable to send things like this via email to supportteam@3Dice.com, this will create a propper ticket, guarantee the best response and makes the job on the support team a bit easier.

Kindest regards,

Enzo

[babs7262]

hi enzo

i sent a pm around an hour ago or more and got a ticket but not a response. I was cut off im the middle of a tourny at round 915am. It looks like the old dl screen with that square on top of it with 3 dice and that scanner

Is this a widespread thing or is there something i can do?

[Seaman63]

Unfortunatly I´m still not able to play 3Dice. Tried everything and ca´t find the problem. Any new suggestions out there?

[same_old]

hmmm this is a strange one to say the least. if you are at your wits end you might want to just do a complete reboot of your system and that will fix it for sure, how old is your computer?, have you made sure to update all of your drivers, graphics card etc, cpu, anything else that needs it?..

Can you at all remember from when it was working fine to when it didnt if there was anything you did, download any programs?, new anti virus or firewall?... its a hrad one to pin point as I have not heard of this issue before.

If you did uninstall the program fully and the loaded it again i'd say it is hardware issues ( being your system) and not the program its self.


Do my a favour and [please go to your "control panel" and then go to system for me. In there it will tell you what system you are running, for example it should tell you your graphcs card and what cpu you are running.

You could try a "system restore" going back to the point where the software was running fine but that's prolly a long shot.