Excluded Myself at Rival - Casino Reopened account

**tim5ny** · 24th September 2008, 07:53 PM

Originally Posted by jerrylee

am I the only one who noticed this?
inspin's location: New York - Soon to Be Las Vegas

ummm, good move buddy..being a compulsive gambler and all

That is kinda funny!

**chuchu59** · 24th September 2008, 08:04 PM

Originally Posted by Pinababy69

THIS is precisely why I am back here. And Inspin I totally do sympathize with you. When a player asks for permanent exclusion, it should mean permanent. Not six months, not a year...permanent. End of story.

This is a topic that no one seems to really want to talk about....not players, not operators, not the agencies who are supposed to help players...no one.

I have tons to say, and info to share on this subject....but it will have to wait as I'm not quite ready yet. But thanks for your post, as I see that I can now add Rival to the "list".

The truth of it is that we cannot lay the blame solely at the feet of an individual operator, although I'd love to. What you will find is that even the most reputable of online casinos abide by the "industry standard". And this industry standard is pretty much dictated to them by agencies such as Gamcare. The REAL problem lies in the fact that the industry standard just isn't good enough, not by a country mile.

Best of luck to you.....and if you truly have no control, then get the help you need. It's pretty obvious that at least for the time being, you cannot rely on an online casino to abide by your wishes and request.

Expect lots more on this topic.

So you are back because, like Inspin, you have plenty of money at home eh?

Welcome Baaaack!!!!