Redflush?

[silkprint]

Has anyone else cashed in at Redflush yet? I seem to be having an issue .
I wrote to the Redflush person here on Monday with still no response.

[Alexishot69]

seem to be above board according to this thread even though someone was a little slow at getting paid....

http://www.casinomeister.com/forums/...sh-casino.html

[lauriejim]

hey silky, my blonde friend, hey martynbeacon seems to be a straight up guy and im sure he will be back in touch with you, alas i have had no luck so far there but hope you do, good to see ya...................laurie

[silkprint]

Thanks for the link and the info . I just got off the phone with their customer service person and he was as nice as can be . I have talked to their other one also and he was equally as nice . Hopefully this will all work out as I do like the casino .

[silkprint]

This is all set :] Thanks for the responses

[dambusted]

I did a cashout on July 28th 2008, as of today Aug 9, 2008 I have not been paid and given 2 excuses why. I also have written Marty and no response.

These are the reasons I was given:
August 6, 2008 by Joshua:
Joshua: Hi xxxxx, thank you very much for your patience, I just received feedback from the banking manager, please note that your withdrawals via checks are processed one day after the day that the withdrawal is made and the bank only starts processing them 2 days after the request, so you should receive your funds by Friday
Joshua: Hi xxxxx, i understand your frustration xxxxx, once again I apologize for the error in the e mail, but not to worry, we will ensure that you receive your check by no later than friday

August 8th, 2008 Friday, spoke with Jeff, here is his reason:

Jeff: we are not sure what happened with the checks but something went wrong with the deliveries, so they had to be cancelled and re-issued
Jeff: it takes between 4 to 7 days, it might nt even get to the 7th day

So which is it...the courier made a mistake or it just takes longer than what the email they sent me stating I would receive the funds in 2-5 business days?...hmmm

This is the response I got from the casino regarding my $35(I feel should be refunded) to get the check in 2-5 business days

ME: So your saying "The casino found out about the problem, and your sorry it will take up to another 7 days to get your money and Your $35 you spent to get it to you was a waste of your money"
ME: if the courier screwed up i'm sure you were reimbursed for their trouble...BUT I'm NOT
Jeff: no we are not, the check is still coming to you via courier check to ensure the checks get there on time
ME: $35 was to make sure i got the check in 2-5 business days....that didn't happen....instead it will be from July 28 to ? that isn't 2-5 buisness days...SO YES MY $35 WAS A WASTE...I could of spent 0$ and had it sent regular mail
ME: Jeff...maybe you think i'm out of line, I will present this to Casinomeister since he backs this site up saying it is reputable and see if he feels this situation was handled the best it could be
Jeff: ok xxxxxx just a moment for me please
Jeff: thank you for your patience xxxxxx, i just spoke to my PB and we are going to increase your loyalty points so that you can redeem them for a comp.
ME: whats a PB?
Jeff: my Pitboss
ME: and how much is my comp?
Jeff: $10
ME: $10...WOW
ME: you guys impress even more
Jeff: excuse me?
ME: how much did you get for reimbursement for the courier to screw up?
ME: I know the courier doesn't charge $35...so you already made profit off of me
ME: is that the best the casino is going to do for my inconvience?
Jeff: well i do not know how much we pay the courier, but in anycase they still had to deliver your check so they still got thei money
ME: well i don't know what kind of a mistake a courier can make, and if they did make a mistake they should be delivering for free...since it is their MISTAKE
Me: Well Jeff I think you have presented me with all the casino has to say....now I will present it to Casinomeister and see what he says regarding promoting the casino and how this was handled.
Jeff: xxxxxx the check has been re-issued and you will receive it in the next couple of days
xxxxx: hopefully i was reissued my $35 too...but we will see
Jeff: unfortunately we cannot do that, hence we gave you the bonus
xxxx: you could of gave me $35 in a bonus
Jeff: unfortunately we cannot do that
xxxxx: ok ty
Jeff: Is there anything further that I can assist you with?
xxxxx: nope

This is the first time I have run into any problems with a site that I have played that Casinomeister has promoted. We will see if they are just full of excuses and slowpaying or NOT paying at all. Goodluck if you choose to play this casino!

[mrjones]

hi, ive just joined that casino about two weeks ago & had no problems whatsoever withdrawing my winnings back to my card . so i hope they sort it out for you.

[pacers31]

Apparently accredited casinos are not necessarily trustworthy. I am so glad I didnt play this site, especially after this experience and the past post about slow pay. I know you are grieving Bryan, but it seems that your criteria for "accredited" is sorely lacking. Combine this with your JF "best group of '07" and the credibility of the accredited list is in jeopardy. Makes one wonder if the only motivation for accredidation is $$$$$$$$. Go ahead and ban me if you want, but the track record is rather bumpy in my opinion!

[bb28]

Originally Posted by pacers31

Apparently accredited casinos are not necessarily trustworthy. I am so glad I didnt play this site, especially after this experience and the past post about slow pay. I know you are grieving Bryan, but it seems that your criteria for "accredited" is sorely lacking. Combine this with your JF "best group of '07" and the credibility of the accredited list is in jeopardy. Makes one wonder if the only motivation for accredidation is $$$$$$$$. Go ahead and ban me if you want, but the track record is rather bumpy in my opinion!

It's a well known fact that a check withdrawal for US players is going to be problematic. Anyone who visits this forum somewhat regularly should be aware of that.
Don't you think you are being a little harsh in your judgment of CM?

[dambusted]

Originally Posted by bb28

It's a well known fact that a check withdrawal for US players is going to be problematic. Anyone who visits this forum somewhat regularly should be aware of that.
Don't you think you are being a little harsh in your judgment of CM?

CM promotes Red Flush, and I think he should be given feed back of how a casino is running. Check withdrawl is always a problem with excuses for US? I don't think so, I have withdrawn from many casinos. My point was I was giving 2 different excuses, still no check, they have taken $35 from me and wouldn't even refund that from RED Flush. They had no problem taking my money and giving out 100% bonuses, but a simple $35 they couldn't reimburse! Don't you think thats a little unreasonable? Do you think CM would approve? Would you be happy to be treated like I was from this casino?