I filed a complaint 5 days ago about a casino that advertises here. Nobody from Casinomeister has responded to my problem. Does anyone know who I can contact directly to make some progress with my grievance?
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I filed a complaint 5 days ago about a casino that advertises here. Nobody from Casinomeister has responded to my problem. Does anyone know who I can contact directly to make some progress with my grievance?
Beer is living proof that God loves us and wants us to be happy
~Ben Franklin
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Actually Max submitted this to the casino on the 27th, the casino responded, and now they are referring to management on this. We're waiting on word from them.
Beer is living proof that God loves us and wants us to be happy
~Ben Franklin
Useful links: ~ Accredited Casinos ~ I-Gaming Representatives ~ Evil Section ~ My Wish List ~ Donate Now!
Your PAB was sent on the 26th and posted (logged into our PAB system) on the 27th. It was submitted to the rep the same day. He said he wanted to get in touch with the casino managers about it and asked me to wait. I am.
Normally I send out a "PAB received" PM when I log these into the system but it looks like I forgot to do that in your case, possibly due to the fact that your PAB was logged in on a Friday which is normally a pretty busy day for me.
I'll send you that "PAB received" message now.![]()
Useful links: Accredited Casinos & Poker Rooms ~ Casino Reps ~ Warnings ~ Rogue Pit ~ "No Can Do" ~ Forum Rules
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Pitch-A-Bitch Stuff: read the PAB FAQ, Submit a PAB (don't forget to read the FAQ!), or dig around in the PAB Archives.
Other stuff: Max's Blog (ICE reports, editorials, et al). Feeling generous? ... Max's Wish List at Amazon!
I am truly very sorry!
I hadn't received any verification of receipt so I was worried that perhaps the complaint had not been received. I just was hoping to find out who handles the complaints so I could ask him/her directly. Now I know!
BTW - Thank you for taking care of this. I would have loved to do it myself but they have simply stopped responding to me. Please don't hesite to contact me if you need any additional information.
Useful links: Accredited Casinos & Poker Rooms ~ Casino Reps ~ Warnings ~ Rogue Pit ~ "No Can Do" ~ Forum Rules
NEW! CM's Annual Awards: Best and Worst in Online Gambling for 2011
Pitch-A-Bitch Stuff: read the PAB FAQ, Submit a PAB (don't forget to read the FAQ!), or dig around in the PAB Archives.
Other stuff: Max's Blog (ICE reports, editorials, et al). Feeling generous? ... Max's Wish List at Amazon!
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