Vegas Slot Casino withdrawal

[KariRunk]

I made a account to Vegas Slot Casino, deposited using Neteller, played a while and won a little. After making a withdrawal first they require me to send them some documents to verify my account, I do that and then I get mail saying that they are currently unable to offer Neteller withdrawals. They clearly state in their page that Neteller is available as withdrawal option and since I made deposit using in it would only make sense to be able withdraw with it also.

Alternative options they offer in that mail are Wiretransfer (25€ fee) and Check (also around 25€ to cash it in my country).

Yes they have ""the Casino will always try to pay your winnings in the requested way, but it reserves the right to offer other refunds methods when a certain withdrawal method is not available for any reason. In such cases, you will be advised and will need to choose an alternative method"." in their T&C.

But I'm just wondering since they dindn't give me any reason why it's unavailable, that are they just trying to stall the payment?

[maxd]

I see that your profile states your location as "Moon". Could you clarify that a little? It may be that Neteller is not an option and that the casino is legitimately trying to find alternatives for you.

[KariRunk]

They mention Neteller in their webpage as available withdraw option, and since there wasn't any problem depositing using Neteller, it sounds weird that it doesn't work both ways. And when I asked for the reason couple times and all I got was "This is our final communication to you"

Haven't played much online and don't know if this is common practice for online casinos?

[aka23]

Being reluctant to send withdrawals via Neteller is a common issue with the MiniVegas group. It's been discussed before on the forum (you can find the thread with a search), and I have a related warning on my site.

[kavaman]

They did this to me also. I think its a very common practice at the minivegas group now. They do not pay to ANY online wallet. The first time they told me they can pay to click2pay (neteller deposit). More recently the only withdrawal options are check and wire transfer. Wire also costs money. Im not complaining about my personal situation but the big picture. They should either take off the other withdrawal options or START PAYING with the options listed.
I can somehow accept that they do this to first time customers, but not to people who have been playing there for long.

-kavaman

[KariRunk]

Ok, so it's not only me.

Anyone have clue why they do this? Just to make it harder to withdraw and hoping that people give up and keep playing instead of withdrawing? Any ideas?

[bryand]

I've been waiting 6 weeks for payment

[kingkong098]

Originally Posted by KariRunk

Anyone have clue why they do this? Just to make it harder to withdraw and hoping that people give up and keep playing instead of withdrawing?

You hit the nail on the head. Add being able to stall on making payments to your list.

[maxd]

There's been a second thread started on these guys. Time to see if we can't get the rep's attention on these.

[chuchu59]

Apologies for the derailing but arent we getting too many complaints against MG casinos these days. They used to be good but....... maybe their player base has really shrunk too much over the past year.