Grand Mondial - no pay

[kixxumass]

Hey, if you really wanna know for sure if term #15 was actually posted on their site at the time of your deposit (because you're right about the tab being 1 space forward... it looks totally like it was added separately from the rest of the terms listed).... run the url to the page those T&C's are posted on thru WayBack Machine, and it will show you a cached copy of what that page looked like back then... I think it's www.internetarchive.com if not just google wayback machine and it'll give you the url , I'm curious because I have had a grip of problems with Grand Mondial , one of which Mario is also trying to resolve right now. I'm glad you at least got your deposit back, but I don't understand why they would even allow a player NOT located in the UK to even deposit in their currency! I mean, they have other security measures implemented in their software to prevent certain actions from being executed, so why in the h*** can't they implement the prevention of a player from depositing with a foreign currency?

[kixxumass]

Hi there odair,

I find it really hard to believe that it will take us two days to respond to your emails as well as that you did not receive any responses back from us.

I would like to make a full investigation into this matter for you and request that you please email me your account details either to the direct email address below and or via PM.

Please do send this for me so that I can see when and what was responded to you and what the final outcome is of this.

Thanks
Mario
PlayShare Group Representative

OooooOH! You Can Believe It Alright!!
BOTH Grand Mondial AND Casino Share NEVER, EVER, EVER, return emails! NEV-ER!

and that's the truth. Try sending them an email from an account other than yours (because if they know it's you, they just
might reply!) and you will see for yourself that they DO NOT respond to any emails! I have emailed them regarding a serious security breach that involved an affiliate emailing me, make that spamming me with promotions and these emails showed my casino account number, there is no way anyone other than casino employees should have my account number, and certainly not an affiliate! I sent them email after email after email and by the 3rd one I was demanding that they reply but they didn't... I emailed them again BEGGING them to PLEASE acknowledge me and reply, but NOTHING... I even tried emailing them from another email account just in case they weren't receiving the emails sent from my registered account, and still NO reply. I had to conduct all my business with them thru live chat, and we've already seen an example of how THAT went...

http://www.casinomeister.com/forums/...elling-me.html

they are NOTORIOUS for ignoring player emails! but hey, don't take my word for it... email them yourself, and you will quickly find it NOT at all hard to believe!

[footdr]

I followed the link and it was a Birthday Bonus, 100% deposit bonus.
I cannot login to www.casinoshare.com as I receive an error message each time even though they are on my "safe list" and allow cookies list.

I had an account prior to u.s. players ban. I was able to access the OPT-IN website. Yet error message bascially says login to their website blocked.

Any ideas?
anyone having same issue?

however after reading posts about them perhaps it is for the best?

[vinylweatherman]

I followed the link and it was a Birthday Bonus, 100% deposit bonus.
I cannot login to www.casinoshare.com as I receive an error message each time even though they are on my "safe list" and allow cookies list.

I had an account prior to u.s. players ban. I was able to access the OPT-IN website. Yet error message bascially says login to their website blocked.

Any ideas?
anyone having same issue?

however after reading posts about them perhaps it is for the best?

I find the link redirects to www.casinoshare.eu Maybe if you type this in directly it will work.

Opt-in is their new(ish) system. You have to opt-in, make your purchase, and then you get the bonus. If the email link doesn't work, you should be able to opt-in through the lobby, even though this will give you no details of the bonus offer you are saying "yes" to, but at least the email should.

The site no longer provides for US players, but presumably existing players can continue using accounts registered before the ban, but new players from the US cannot register through the (dot)eu site.

The (dot)com site is probably designed purely to act as a filter to keep out US IP addresses, but redirect non US IP addresses to the (dot)eu site. This would fulfil the Kentucky rulings (even though they are still being disputed), and the (dot)eu variant would be beyond the reach of any other US state govenor thinking of pulling the same stunt.

[catcat941]

its a known face gmc and cshare do not allow to use pounds or euro if you r not a resident , chek also bethere.bi.tc ,

you are not th efirst i heard it before from someone, ofcourse i am sorry , think of it as a loss of 1800 us and notpounds , regards

[skiny]

Hi there odair,

I find it really hard to believe that it will take us two days to respond to your emails as well as that you did not receive any responses back from us.

I would like to make a full investigation into this matter for you and request that you please email me your account details either to the direct email address below and or via PM.

Please do send this for me so that I can see when and what was responded to you and what the final outcome is of this.

Thanks
Mario
PlayShare Group Representative

I find it hard to believe that you claim to email anyone back. I've emailed Grand Mondial several times and never received anything in return other than the automated response telling me the casino received my email.