KING SOLOMONS

Joined
Oct 28, 2006
Location
Copenhagen, Denmark
After depositing $300 to $500 + Month after Month for the past 12 months +, and getting 70% bonuses, I have not been able to withdraw ONE FUCKING CENT from this SCAM of a casino!!!!
I have been playing $1 - $5 per spin.
I am really SO pissed off, ...It just can't be true.. but IT IS!
For me: IT JUST IS NOT POSSIBLE TO WIN ANYTHING at this SWINDLING place!
One week ago, I requested transaction details for 2006-2007 ... NO answer.
So King Solomons do not want to provide me with the evidence.

You have to take me on my word: KING SOLOMONS is a GENUINE SCAM.
Today I deposited another $100, $70 bonus, FIVE (5) features (!!!) at Caesar's Empire, not ONE of them more than $60. Suffice to say, I lost all ..AGAIN!

I am DONE with this!!
 
After depositing $300 to $500 + Month after Month for the past 12 months +, and getting 70% bonuses, I have not been able to withdraw ONE FUCKING CENT from this SCAM of a casino!!!!
I have been playing $1 - $5 per spin.
I am really SO pissed off, ...It just can't be true.. but IT IS!
For me: IT JUST IS NOT POSSIBLE TO WIN ANYTHING at this SWINDLING place!
One week ago, I requested transaction details for 2006-2007 ... NO answer.
So King Solomons do not want to provide me with the evidence.

You have to take me on my word: KING SOLOMONS is a GENUINE SCAM.
Today I deposited another $100, $70 bonus, FIVE (5) features (!!!) at Caesar's Empire, not ONE of them more than $60. Suffice to say, I lost all ..AGAIN!

I am DONE with this!!
Well, that's one way to blow off steam :thumbsup:

I'm going to bed - good night :rolleyes:
 
Admin note: removed the FUC from the title. Remember to try to keep your cool. Especially if you require assistance.

...One week ago, I requested transaction details for 2006-2007 ... NO answer.
So King Solomons do not...

Did you PM Greg in the forum, or are you merely blowing off steam? If you want these transaction details, it shouldn't be a problem.
 
Did you PM Greg in the forum, or are you merely blowing off steam? If you want these transaction details, it shouldn't be a problem.

I emailed support , they answered me today. Their online transaction history works now, so I can see the VERY sad facts.
We're talking THOUSANDS of $$ deposits for the last year, playing their slots bonuses at $1.5 - 5 per spin. Not ONE single time have I been able to withdraw anything, let alone win anything. The only time I won something was on video poker.
At other RTG's I have been able to make some occational wins on slots.
But Solomons slots must have a payout% below 60 I recon..
 
No offense sweiger, but shouldn't you have quit playing long ago, instead of chasing? Not trying to bash you, but that's a pretty big chunk of change to throw at a casino over and over.
I do have to agree with Swampwitch.
I would of stopped along time ago.but we are all human and we all make mistakes in our lives.
I do wish you the very best.
B-T
 
No offense sweiger, but shouldn't you have quit playing long ago, instead of chasing? Not trying to bash you, but that's a pretty big chunk of change to throw at a casino over and over.

Easy to say, isn't it? At other casinos I am quite able to win something. But yes, I must accept the fact that Solomons slots are NOT meant for me.
I just think it is horrible that I can't make ANY wins there. Very suspicious.
 
I had a guy deposit 150 and win over 12,000 at King Solomons and he cashed out a few days later with no problems.

If you are having problems cashing out, I suggest you contact the Wager Junction Rep that hangs out here sometimes, like Casinomeister suggested.

In my opinion these guys at King Solomons are one of the better RTG casinos out there.

In todays world having to jump through paper work and identity hoops and then wait several days for a money transfer from a online casino are the norm... Thanks to Uncle Sam sticking his nose where it don't belong...
 
I had a guy deposit 150 and win over 12,000 at King Solomons and he cashed out a few days later with no problems.

If you are having problems cashing out, I suggest you contact the Wager Junction Rep that hangs out here sometimes, like Casinomeister suggested.

In my opinion these guys at King Solomons are one of the better RTG casinos out there.

In todays world having to jump through paper work and identity hoops and then wait several days for a money transfer from a online casino are the norm... Thanks to Uncle Sam sticking his nose where it don't belong...

:confused:

Did you read the whole thread? This isn't about a cashout problem... ;)

After depositing $300 to $500 + Month after Month for the past 12 months +, and getting 70% bonuses, I have not been able to withdraw ...[cleaned up] one cent!!!!
 
Ok, when the first sentence of the thread goes like this....

After depositing $300 to $500 + Month after Month for the past 12 months +, and getting 70% bonuses, I have not been able to withdraw ONE FUCKING CENT from this SCAM of a casino!!!!

I kinda thought his problem was not being able to cashout...
 
It's only my opinion, but it seems to me the problem (which could apply at any casino) is....

After depositing $300 to $500 + Month after Month for the past 12 months +, and getting 70% bonuses,

Chasing losses? or chasing the bonus? Either way, it is your option to stop playing there.

As the others stated, if you're having a specific problem(s), please PM the representative here at the forum (be civil, please) and he will try to help.

FWIW.... I am not without sympathy. I could never, ever win there and uninstalled it.
 
If you want to cash out at any casino, dont take a bonus. Better to take a chance with your own money, not theirs. 70% bonus is not worth the playthrough. I never take a bonus unless I just want to fill in the time and play for a while. Serious playing requires using your own money.

I know, 20 x WR is hard to come by on slots. But, every so often, it is possible for me on other casinos. 49er (RIP) was totally different, it WAS actually possible to win something now and then.
Slots has to be viewed as recreational amusement I know, but when you NEVER EVER win a dime, the amusement goes down the drain and you might as well have played for fun money...a LOT cheaper.
Seems like Solomons slots are set well below 60%!
 
The worst thing is: I have the urge to re-install solomons & give it yet another try.
My mind just won't accept that a well-reputated and accredited casino won't let me win anything at all.
I know, it's chasing losses at work, but still...well, I better stop that wishful nonsense thinking.
 
The worst thing is: I have the urge to re-install solomons & give it yet another try.
My mind just won't accept that a well-reputated and accredited casino won't let me win anything at all.
I know, it's chasing losses at work, but still...well, I better stop that wishful nonsense thinking.
Go for it.
You love punishment don't ya
Everytime I go to a casino I always wish I can lose my pants :lolup:
As long as I know i'm with one hot babe.
Shhhhhh Don't tell my wife on me.
 
YIPEEEEEEEEEEEEEE!!!!

:notworthy:notworthy:notworthy

I coudn't resist, so I deposited $100, got $70 bonus. I was able to play for hours, and got 27+ feature games on various slots, $2 per spin. All features within $14-66 except 2 which paid $100+. The best was on rain dance at 4x multiplier + retrigger: $204 (not very good for 30 free spins at 4x).
But I was actually able to withdraw $224 for a net win $124!! WOW!! :notworthy:notworthy:notworthy

That is the first time I won anything, in more than A YEAR as previously mentioned!
 
:notworthy:notworthy:notworthy

I coudn't resist, so I deposited $100, got $70 bonus. I was able to play for hours, and got 27+ feature games on various slots, $2 per spin. All features within $14-66 except 2 which paid $100+. The best was on rain dance at 4x multiplier + retrigger: $204 (not very good for 30 free spins at 4x).
But I was actually able to withdraw $224 for a net win $124!! WOW!! :notworthy:notworthy:notworthy

That is the first time I won anything, in more than A YEAR as previously mentioned!
We are All Happy for you.

Expired Image
 
Did a search.. In "winner screenshots" thread, out of 9,179 posts I could only find 2, yes TWO (!), posts regarding a slot win at Solomons.
I find that very saying...
That's not terribly conclusive - not many people name the casino when posting a shot.

I posted one a few weeks back - part of my deposit $200 (without a bonus :eek:), make $300 profit & withdraw.
Money paid back into my Lloyd's Debit card (from $ to ) in a few days - no probs at all!

RTG slots can be 'streaky' and very hard work sometimes. Glad to hear you finally got a result though!
:thumbsup:
 
Uh-oh. Somebody winning immediately after posting. Hope this doesnt attract the nayers.


Are you kidding chuchu? Everybody knows that all you have to do to get an RTG casino to turn on the money spigot is to claim they are cheating.:rolleyes:
 
A Reputable Casino

You will all be aware that there is a vast selection of poker site that want to take your money and few that will give. There are many promotions on the web but [name removed] give you free real money just for registering, you cant withdraw it but you can play in all tourneys and cash tables and make a few quid. i have contacted them by email and this promotion will end soon, so get online take there cash you never know your luck.

the game play is good and the software is stable with no disconnections they are a new site but they will listen to what we want and they have always responded with my queries. i have been told of several development after this promo is finished, including monthly bonuses there loyalty bonus appears to be one of the better ones and they will allow you to decide what your max deposits you can make either monthly or weekly. Check it out.

Solomons systems and wagering reqirements are totall unrealistic and or unachievable.
 
Last edited by a moderator:
Dakwinner

It is disappointing seeing some of the previously good casinos getting a bad reputation. Whoever the casino managers or owners are, they need to get a brain transplant. Because there is less play out there due to American players limited access should not mean get their money anyway you can. How about a casino that will actually pay out the 97% and 98% payouts, provide excellent customer service, limit the playthrough amounts with bonuses, and make withdrawal payments as promptly as possible. This casino would not have a problem generating revenue because customers would return to play again and again. Me thinks greed is behind alot of this self-destructive behavior of the casinos.
 
Slots and Payouts

Guys i am struggling to find out how all of a sudden we have become a bad Casino .

We dont touch the settings on the Casinos or the Slots or the Video Poker or any other game as that invites disaster .- i know this as we did this with Video Poker a few years ago and had massive payouts to players . We set them according to the RTG recommended settings and we leave them .

I am not able to help players win as i am sure Casino employees in Vegas are not able to help customers win and we can not select and choose who will win.

I am not going to debate the whole RTG slots are crooked as evereyone has their own opinion - what i want to try and understand here is why is the Casino being attacked like this ? Is it because one player is not winning ?

Is it because there are no shots of wins on the forum ?

Please help me understand . I have helped out a lot of players on this forum and hope to carry on doing so in the future but i am just not getting why the casino is being talked about like this ?

I look forward to hearing more about this

Regards
Greg
 
Guys i am struggling to find out how all of a sudden we have become a bad Casino .

We dont touch the settings on the Casinos or the Slots or the Video Poker or any other game as that invites disaster .- i know this as we did this with Video Poker a few years ago and had massive payouts to players . We set them according to the RTG recommended settings and we leave them .

I am not able to help players win as i am sure Casino employees in Vegas are not able to help customers win and we can not select and choose who will win.

I am not going to debate the whole RTG slots are crooked as evereyone has their own opinion - what i want to try and understand here is why is the Casino being attacked like this ? Is it because one player is not winning ?

Is it because there are no shots of wins on the forum ?

Please help me understand . I have helped out a lot of players on this forum and hope to carry on doing so in the future but i am just not getting why the casino is being talked about like this ?

I look forward to hearing more about this

Regards
Greg

For starters, this issue was from last September, and only now do you address it. This was unwise, as this thread was long buried, and it's resurrection has done you no favours.

Another pressing issue is opening accounts for players WITHOUT their permission at other group casinos, and then sending them their username and password along with their opening offer. This is bad, because it puts the cart before the horse. It should be up to the player to see what is on offer, and then open an account if they see fit. This also allows them to open an account through an affiliate of their choosing, which could support a site they patronise, or even get them an alternative offer.
Your group did this to me, opening an account at Windows casino from my information at King Solomons and others in the group originally opened through GoneGambling. I was sent my password by snail mail, along with an offer. MY security was not breached, but as I mentioned in another thread, had I moved house in the meantime, I could have had someone else "steal" this account and misuse it for "money laundering" while your group assumed it was me playing still.
I DID play Windows in the end, for a while anyway, but soon realised that the T & C were SO HARSH, even compared to King Solomons, that I was incredibly lucky to have done as well as I did, and quit.

In perspective, the OP complained bitterly of the 70% slots bonus wityh 20x playthrough, well, at Windows, it is NON CASHABLE bonus and a 50x playthrough, with only SLOTS being allowed for the most part. I even saw a 10% bonus with 25x playthrough on D+B, and the bonus was also non-cashable. Is it any wonder why players do not think highly of casinos in this group.

Microgaming usually has 30x WR on slots, but this is BONUS ONLY, and it is fully CASHABLE - so much of my play is with MG. The worst MG of all is Prime, with 80x bonus on slots, and 800x on Blackjack, and nothing else counts. The bonus is at least cashable, and they are plentiful, running on the Palace Group promotional model for VIP's, but for ordinary players at Prime.

RTG itself is part of the problem. It is known that operators can adjust the payouts of the game, so they have to be trusted when they claim not to have done so. With MG, the qusetion does not arise, as there are no operator tweaks available to change game payouts, all MG operators have are the options with the MG bonus system, and what they choose to offer, and to whom.
 
Ok where to start years ago i played on fun accounts enjoyed and so on.
Wasnt till late dec got a visa card and started playing on line. Mid feb lost puter lost all casinos so on. As i went to download them again and rtg is my fav kind of casino i downloaded king solomons as this is where my fun play began.
I chatted with live help that informed me that i had account open i said ok but now i want to play for real they insulted me to the point i told them this wasnt worth the effort to even make a deposit in their casino. I said fun play is much dif then real play yes address change prob like 5 times since fun play began this is my new home address so on. So live chat froze my account and so on.
Funny this week i get a email log into your account here is the bonuses for the month strange though i didnt open it yet when i wanted to they wouldnt let me
now i have a account, Keep it i have other places i can play and be treated like a person.
 
Yesterday when I found out I had an account opened against my wishes, there is another issue to this. I dont always open the mail from sites. I get them all the time & it is the same old offers, just different sites.

I might not have known I had an account at King Solomon. I may have went on to open an account in the future. Hit the jackpot & be rejected due to having multiple account. On another note, I like to sign up through an affiliate site whick I like to read. This means they are being short changed too.
 
For starters, this issue was from last September, and only now do you address it. This was unwise, as this thread was long buried, and it's resurrection has done you no favours.

We have nothing to hide and no issues to fear - even if it is a old thread -and i havent had the opportunity to ask a question -i think that i am allowed to am i not . Does not answering on a forum make the Casino a bad one ? I think not . I wish i could answer every thing on every forum but sometimes well you know there just isnt enough time .

Another pressing issue is opening accounts for players WITHOUT their permission at other group casinos, and then sending them their username and password along with their opening offer. This is bad, because it puts the cart before the horse. It should be up to the player to see what is on offer, and then open an account if they see fit. This also allows them to open an account through an affiliate of their choosing, which could support a site they patronise, or even get them an alternative offer.
Your group did this to me, opening an account at Windows casino from my information at King Solomons and others in the group originally opened through GoneGambling. I was sent my password by snail mail, along with an offer. MY security was not breached, but as I mentioned in another thread, had I moved house in the meantime, I could have had someone else "steal" this account and misuse it for "money laundering" while your group assumed it was me playing still.
I DID play Windows in the end, for a while anyway, but soon realised that the T & C were SO HARSH, even compared to King Solomons, that I was incredibly lucky to have done as well as I did, and quit.

The player has the choice on wether to use it or not - it is a free money offer to players and we do try to migrate affiliate IDs across . In some instances it takes some time to be done because of operational issues on both our end and the software suppliers end but it is done . We choose to do this and apologise to player who feel that we are intruding . We are merely offering them a different product and a bonus . There are no financial details on the accounts and using the account for Money Laundering well ummm i think not .

I think you were one of the people that were questioning why we kept KS on 2 platfroms and then invented some stuff the Casino and i am talking about statements like this in particular

Whatever the outcome, this just SCARES THE *&^% out of players who find they can play one day, leave a balance overnight, and find themselves locked out without explanation the next day.

I see no need to move to Playtech from RTG, except perhaps to escape the "rogue" image that RTG have in their main markets, which are now Europe.

No players were ever locked out and the majority of our players were informed
We dont inform some players for obvious reasons . Do we have to inform all players Vinyl ? Does that also make us a bad casino ? Also the 2 platforms have been maintained because of my affiliates and i was the driving force behind that decision.

I have no issue with sharing information and telling people what the group are doing .

The terms and conditions are dependant on the region and as you live in the UK i think that you will find that the majority of Casino groups will have harsher terms and conditions for players from the UK as you are simly far to canny for us simple casino operators who know not what we do .

Finally there is a section on this site where my details are displayed quite openly and a few members use it to contact me when they have issues and i usually manage to resolve it for them . Please dont hesitate to contact me
 
Thanks for the response.

I do not have a player account through any of the sites. My information was retrieved via opening an affiliate account for king solomons poker.

The account was opened for King Solomons casino. My problem with that is that I was posted an account with details.

That is shady selling if it is considered a sale. In general compliance terms you need an agreement with the customer. No agreement was requested nor signed. Agreeing affiliate terms has no bearing on the casino account opened.

I have no issue with the site using my address to send me offers but I do with an account being opened. I am dubious about the legality of this method. Either way, I think the casino should be more careful with their definition of "Offer"
 
Offer

If that is the case then i am in total agreement with you Gary .

I will be taking up this issue with the marketing guys . I asked them what they used to make these offers and they told me old fun player databases that we are looking to convert .

I doubt that they would use an Affiliate database as that would be opening up a can of worms with myself and affiliates. I am in a very forunate position up until recently i reported directly to the CEO . This has changed with the expansion and growth of Windows Casino and we now have a CEO on the Casino side of the business . I would not tolerate mailing affiliates with Casino offers .

I will get back to you via PM re this

As for the other issues that were highlighted - there are reasons why King Solomons has been on 4 platforms over 10 years and i dont think that i need to discuss them . I am sure that this will be the final move . We dont actually like doing this believe it or not .

Vinyl in response to your posts -

People are more than entitled to their own opinions but until they actually own and run and take responsibility for a Casino and its staff and its players than it really is just another opinion.

I have been lucky enough to have been with King Solomons for the majority of its 10 years and i know how well they treat players .

That is why they have been around for 10 years . Every operation has its issues from time to time and KS is no different . We have never welched on a player and have always paid what is due to them .
 
If that is the case then i am in total agreement with you Gary .

I will be taking up this issue with the marketing guys . I asked them what they used to make these offers and they told me old fun player databases that we are looking to convert .

I doubt that they would use an Affiliate database as that would be opening up a can of worms with myself and affiliates. I am in a very forunate position up until recently i reported directly to the CEO . This has changed with the expansion and growth of Windows Casino and we now have a CEO on the Casino side of the business . I would not tolerate mailing affiliates with Casino offers .

I will get back to you via PM re this

As for the other issues that were highlighted - there are reasons why King Solomons has been on 4 platforms over 10 years and i dont think that i need to discuss them . I am sure that this will be the final move . We dont actually like doing this believe it or not .

Vinyl in response to your posts -

People are more than entitled to their own opinions but until they actually own and run and take responsibility for a Casino and its staff and its players than it really is just another opinion.

I have been lucky enough to have been with King Solomons for the majority of its 10 years and i know how well they treat players .

That is why they have been around for 10 years . Every operation has its issues from time to time and KS is no different . We have never welched on a player and have always paid what is due to them .

This is not the whole story. I was not "migrated" to Windows casino from any other prior platform. I had NEVER even played a fun account at Windows. It was indeed a marketing ploy, but must have used info from my accounts at King Solomon and the other defunct RTG sister to "migrate" me to Windows. It was never made clear that I had an existing account migrated to Windows from elsewhere, so I assumed it was a completely new account.

It is fortunately only a MINORITY of casinos that have different terms for UK players that are worse than for others, and if we were so "canny" why on earth would marketing see fit to entice us with the very bonuses that we are supposed to be "abusing".

The terms at Windows are not simply tightened up for UK players, they are a complete joke, 50x WR of DEPOSIT and bonus, on slots only, and even when the bonus levels are as low as 10%. I assume the slots are as random as elsewhere, and I can't see how even the canny Brits can outsmart the SLOTS - other games are a different matter, but these are excluded anyway, so "canniness" is irrelevant.

The problem with marketing opening an account as a form of offer is that if the player ignores, or does not receive, the offer, they have a dormant account they would be unaware of. If later they open their own account, they could indeed trip up on multiple account rules.

As a player, I will play where the offers are best, so where one casino has terms far harsher than it's peers, I will not bother with it, or will only play for a short while. When I played Windows, I thought the terms were harsher to protect the sign-up bonus, and indeed the majority of casinos do this, but to continue the same level of harshness for a regular player is not an attractive offer.

If any country was "canny", it would be the Americans, as they have gambled online far more, and for longer, than any other country, yet I never saw casinos having harsher terms for US players until UIGEA forced many out of the market altogether.
 
Opinions Opinions Opinions

As previously stated Vinyl - your posts read rather prosaicly and your opinions that are scattered through the posts are often not correct

The problem with marketing opening an account as a form of offer is that if the player ignores, or does not receive, the offer, they have a dormant account they would be unaware of. If later they open their own account, they could indeed trip up on multiple account rules

The above is so laughable its not even funny. Youre telling us that we could not recognize an account opened by ourselves for Bonus purposes. Or are you saying that we are doing this maliciously - just in case an account is opened up in the future

If any country was "canny", it would be the Americans, as they have gambled online far more, and for longer, than any other country, yet I never saw casinos having harsher terms for US players until UIGEA forced many out of the market altogether.

Again you know the above and can back it up with facts and figures can you? I would personally want players from the United States back for a number of reasons .
They enjoyed their gambling and probably realize that there is no guarantee of you having to win despite the amount of money you put into a machine, so from a canny point of view yes you are probably correct they are a lot more educated about gambling than a lot of other nations.

By the way Windows Casino now has its Malta License and they dont dole those out to any Tom Dick and Harry.

Oh and Vinyl there is an easy way not to have to worry about bonus issues dont take em and you wont have to worry.
 
We have nothing to hide and no issues to fear - even if it is a old thread -and i havent had the opportunity to ask a question -i think that i am allowed to am i not . Does not answering on a forum make the Casino a bad one ? I think not . I wish i could answer every thing on every forum but sometimes well you know there just isnt enough time .

if it takes you 8 months to reply to a post how much time do you need????

The player has the choice on wether to use it or not - it is a free money offer to players and we do try to migrate affiliate IDs across . In some instances it takes some time to be done because of operational issues on both our end and the software suppliers end but it is done . We choose to do this and apologise to player who feel that we are intruding . We are merely offering them a different product and a bonus . There are no financial details on the accounts and using the account for Money Laundering well ummm i think not .

I think you were one of the people that were questioning why we kept KS on 2 platfroms and then invented some stuff the Casino and i am talking about statements like this in particular



No players were ever locked out and the majority of our players were informed
We dont inform some players for obvious reasons . Do we have to inform all players Vinyl ? Does that also make us a bad casino ? Also the 2 platforms have been maintained because of my affiliates and i was the driving force behind that decision.

I have no issue with sharing information and telling people what the group are doing .

The terms and conditions are dependant on the region and as you live in the UK i think that you will find that the majority of Casino groups will have harsher terms and conditions for players from the UK as you are simly far to canny for us simple casino operators who know not what we do .

Finally there is a section on this site where my details are displayed quite openly and a few members use it to contact me when they have issues and i usually manage to resolve it for them . Please dont hesitate to contact me
...... ........ ...... ......if it takes you 8 months to reply to a post how much time do you need????
 
Last edited:
If that is the case then i am in total agreement with you Gary .

I will be taking up this issue with the marketing guys . I asked them what they used to make these offers and they told me old fun player databases that we are looking to convert .

I doubt that they would use an Affiliate database as that would be opening up a can of worms with myself and affiliates. I am in a very forunate position up until recently i reported directly to the CEO . This has changed with the expansion and growth of Windows Casino and we now have a CEO on the Casino side of the business . I would not tolerate mailing affiliates with Casino offers .

I will get back to you via PM re this

As for the other issues that were highlighted - there are reasons why King Solomons has been on 4 platforms over 10 years and i dont think that i need to discuss them . I am sure that this will be the final move . We dont actually like doing this believe it or not .

Vinyl in response to your posts -

People are more than entitled to their own opinions but until they actually own and run and take responsibility for a Casino and its staff and its players than it really is just another opinion.

I have been lucky enough to have been with King Solomons for the majority of its 10 years and i know how well they treat players .

That is why they have been around for 10 years . Every operation has its issues from time to time and KS is no different . We have never welched on a player and have always paid what is due to them .

you say in another post "I have no issue with sharing information and telling people what the group are doing"
but then post here
"As for the other issues that were highlighted - there are reasons why King Solomons has been on 4 platforms over 10 years and i dont think that i need to discuss them . I am sure that this will be the final move . We dont actually like doing this believe it or not"

I bet you don't like doin it just like you cant say why 4 different platforms
 
As previously stated Vinyl - your posts read rather prosaicly and your opinions that are scattered through the posts are often not correct



The above is so laughable its not even funny. Youre telling us that we could not recognize an account opened by ourselves for Bonus purposes. Or are you saying that we are doing this maliciously - just in case an account is opened up in the future



Again you know the above and can back it up with facts and figures can you? I would personally want players from the United States back for a number of reasons .
They enjoyed their gambling and probably realize that there is no guarantee of you having to win despite the amount of money you put into a machine, so from a canny point of view yes you are probably correct they are a lot more educated about gambling than a lot of other nations.

By the way Windows Casino now has its Malta License and they dont dole those out to any Tom Dick and Harry.

Oh and Vinyl there is an easy way not to have to worry about bonus issues dont take em and you wont have to worry.

Laughable, no - there have been a number of complaints where players have had winnings confiscated due to some obscure account from many years ago that they have no recollection of. Often, the casino has changed names, and platforms, since the player opened the original account, and they open a new account at what they believe to be a new casino, only to have "duplicate account" thrown at them when they win. No doubt, a casino group can track how an old account came about, but so many choose to use this unfortunate circumstance to screw over a hapless player, rather than see it was an unintentional mistake. This is not to say that King Solomons or Windows would use this excuse (certainly not with a Maltese licence), it is just that many do, and it is all trust in this largely unregulated business.

As for Brits being so much more "canny", is this just opinion, or can you prove this with facts and figures, and show that it is necessary for Brits to have 50x WR, where Spaniards have 8x or 15x - such a HUGE difference, and on slots bonuses too - how do you play "canny" on your SLOT games, double up on 4 Soft Cherries:rolleyes:


Oh and Vinyl there is an easy way not to have to worry about bonus issues dont take em and you wont have to worry

Quite, and if I don't like the terms, I don't take the offer - which is why I ignore all those "Windows Gazzette" offers:D However, if there are bonuses and promotions on offer elsewhere, I will play these before considering play without claiming bonuses, simply because such promotions offer better value.
Having to wager 1250 for a 5 Non-cashable bonus at Windows casino is a joke, and I did not even claim that bonus, it was planted by the software, and replaced a better bonus offered in a mailer, which although still 50x WR, was at least 100% and not 10%

The issue with bonuses is that the casinos are based around this model, and game payouts are lower than they might be otherwise because the casino has to factor in the additional value to players of the bonus offers. If I play at a casino offering generous bonuses, but am excluded partly or wholly from the generosity, then I am at a disadvantage. For play without any prospect of bonuses, there are the growing breed of "Zero Lounge" casinos, so why play anywhere else in such circumstances.


The main "roguish" issue surrounding your group has nothing to do with bonuses, it is about the opening of new casino accounts with your recently aquired casinos on behalf of players at the old Wager Junction casinos, and then telling them it has already been done and has a free chip sitting there for them. Players could be INVITED to open an account with a special bonus, but they should at least be given the chance to do the opening themselves, or not, as the case may be.
Every time a player has an unwanted Wager Junction account opened for them by your marketing team, there is the risk they will sound off here about it, and probably as a complaint - this is what has been happening so far. Each time someone makes this type of complaint, it is another morsel of negative publicity, and this is how a casino can slowly move from being seen as good, to being seen as "bad", often with the operator not even noticing.

There was the same trouble with other groups opening Payspark accounts on behalf of players without asking first - this created quite a stink, and for the same reason, the fact it was done without asking the player if they wanted it done. The need to accept such accounts by "activation" does not make it a lesser act, the perceived, if not actual, damage has been done to the bond of trust.
 
I've played at KS about one year and sometimes i could win a little thing, but sometimes i've certainly also lost someone, but that's very normal.

The only problem was, that i got at the beginning everytime paid within 3 working days, but after one year i would make a withdrawal back to my Neteller account, on which i've deposited, my withdrawal was declined after 5 days, without any reason and as i asked the support per e-mail, because the live chat was never available in this year, i never got any respond from them, so after 3 emails and 1 month without any answer i wrote them only a last email, that they should close my account, because it have no sin for me, to play/deposit at any casino, on which i can't get paid anymore, without any reason!
Needless to say, that my balance (ok it was only(?) about $500) was going down to zero after 1 month, because nobody will wait such a long time and this even without any response from their support(?)

Then i gave my money better to the Rogue RTG Casinos, because there i have more chance, to get my withdrawals and they also answer me in live chat, if i use them ;)
 
I've played at KS about one year and sometimes i could win a little thing, but sometimes i've certainly also lost someone, but that's very normal.

The only problem was, that i got at the beginning everytime paid within 3 working days, but after one year i would make a withdrawal back to my Neteller account, on which i've deposited, my withdrawal was declined after 5 days, without any reason and as i asked the support per e-mail, because the live chat was never available in this year, i never got any respond from them, so after 3 emails and 1 month without any answer i wrote them only a last email, that they should close my account, because it have no sin for me, to play/deposit at any casino, on which i can't get paid anymore, without any reason!
Needless to say, that my balance (ok it was only(?) about $500) was going down to zero after 1 month, because nobody will wait such a long time and this even without any response from their support(?)

Then i gave my money better to the Rogue RTG Casinos, because there i have more chance, to get my withdrawals and they also answer me in live chat, if i use them ;)

This is another "morsel of negative publicity". As far as this player was concerned, his payment should have arrived as per normal in Neteller, as he had deposited that way. The withdrawal was declined, why? That was a mystery to him, because the casino would not reply to attempts made by him to find out. Naturally, in time, this worked in the casino's favour as he played the balance away in the end, and now the problem has gone away.

This has been a complaint levelled at Wager Junction before, lack of response from CS despite several Emails, and Live Chat never working, or not working properly. Whan it does work, the CS on it seem a bit clueless at times. I once tried to get a minor problem resolved at KS, gave my details, but was repeatedly told by CS that I didn't have an account. I had to give up due to the slowness of live chat, it is not really suited to a discussion, but rather asking a question and getting an answer. Emails were ignored, and I finally only got it resolved by phoning them and having the necessary discussion where I found out it was an inadequacy in the way back office functions are set up that lead to CS on live chat not being able to find my account, which was mainly due to there being more than one "King Solomon's casino". Now, it seems there were 4!!!!
 
The funny thing on the whole story is, that a half year after this i got an email from them, that i can get a 100% bonus up to $100 if i return now!

What a bad joke was this please?

But there are enough other RTG Casinos out there, on which we can play and we know, that we got paid within some hours, or at least within 1-2 days!
 
The funny thing on the whole story is, that a half year after this i got an email from them, that i can get a 100% bonus up to $100 if i return now!

What a bad joke was this please?

But there are enough other RTG Casinos out there, on which we can play and we know, that we got paid within some hours, or at least within 1-2 days!

Did they EVER explain why your original withdrawal was declined?

There is no point playing at a casino where you cannot be confident of being able to get a reply from CS, no matter how good the offer.

It's no consolation given that their lack of response lead you to fritter away $500 that you had intended to withdraw.
 

Users who are viewing this thread

Accredited Casinos

Read about our rating system and how it's done.
Back
Top