KING SOLOMONS

[DakWinner]

It is disappointing seeing some of the previously good casinos getting a bad reputation. Whoever the casino managers or owners are, they need to get a brain transplant. Because there is less play out there due to American players limited access should not mean get their money anyway you can. How about a casino that will actually pay out the 97% and 98% payouts, provide excellent customer service, limit the playthrough amounts with bonuses, and make withdrawal payments as promptly as possible. This casino would not have a problem generating revenue because customers would return to play again and again. Me thinks greed is behind alot of this self-destructive behavior of the casinos.

[sweiger]

Originally Posted by Casinomeister

Removed "thumbs down" icon from the thread title since it seems the OP is seemingly satisfied.

I know... it's not easy to make sarcastic comments in forum posts, but I did my best...

[Casinomeister]

Originally Posted by sweiger

I know... it's not easy to make sarcastic comments in forum posts, but I did my best...

Ah - sarcasm. I see, okay I get it now.

[Wagerjunction]

Guys i am struggling to find out how all of a sudden we have become a bad Casino .

We dont touch the settings on the Casinos or the Slots or the Video Poker or any other game as that invites disaster .- i know this as we did this with Video Poker a few years ago and had massive payouts to players . We set them according to the RTG recommended settings and we leave them .

I am not able to help players win as i am sure Casino employees in Vegas are not able to help customers win and we can not select and choose who will win.

I am not going to debate the whole RTG slots are crooked as evereyone has their own opinion - what i want to try and understand here is why is the Casino being attacked like this ? Is it because one player is not winning ?

Is it because there are no shots of wins on the forum ?

Please help me understand . I have helped out a lot of players on this forum and hope to carry on doing so in the future but i am just not getting why the casino is being talked about like this ?

I look forward to hearing more about this

Regards
Greg

[vinylweatherman]

Originally Posted by GrandAcesGeisha

Guys i am struggling to find out how all of a sudden we have become a bad Casino .

We dont touch the settings on the Casinos or the Slots or the Video Poker or any other game as that invites disaster .- i know this as we did this with Video Poker a few years ago and had massive payouts to players . We set them according to the RTG recommended settings and we leave them .

I am not able to help players win as i am sure Casino employees in Vegas are not able to help customers win and we can not select and choose who will win.

I am not going to debate the whole RTG slots are crooked as evereyone has their own opinion - what i want to try and understand here is why is the Casino being attacked like this ? Is it because one player is not winning ?

Is it because there are no shots of wins on the forum ?

Please help me understand . I have helped out a lot of players on this forum and hope to carry on doing so in the future but i am just not getting why the casino is being talked about like this ?

I look forward to hearing more about this

Regards
Greg

For starters, this issue was from last September, and only now do you address it. This was unwise, as this thread was long buried, and it's resurrection has done you no favours.

Another pressing issue is opening accounts for players WITHOUT their permission at other group casinos, and then sending them their username and password along with their opening offer. This is bad, because it puts the cart before the horse. It should be up to the player to see what is on offer, and then open an account if they see fit. This also allows them to open an account through an affiliate of their choosing, which could support a site they patronise, or even get them an alternative offer.
Your group did this to me, opening an account at Windows casino from my information at King Solomons and others in the group originally opened through GoneGambling. I was sent my password by snail mail, along with an offer. MY security was not breached, but as I mentioned in another thread, had I moved house in the meantime, I could have had someone else "steal" this account and misuse it for "money laundering" while your group assumed it was me playing still.
I DID play Windows in the end, for a while anyway, but soon realised that the T & C were SO HARSH, even compared to King Solomons, that I was incredibly lucky to have done as well as I did, and quit.

In perspective, the OP complained bitterly of the 70% slots bonus wityh 20x playthrough, well, at Windows, it is NON CASHABLE bonus and a 50x playthrough, with only SLOTS being allowed for the most part. I even saw a 10% bonus with 25x playthrough on D+B, and the bonus was also non-cashable. Is it any wonder why players do not think highly of casinos in this group.

Microgaming usually has 30x WR on slots, but this is BONUS ONLY, and it is fully CASHABLE - so much of my play is with MG. The worst MG of all is Prime, with 80x bonus on slots, and 800x on Blackjack, and nothing else counts. The bonus is at least cashable, and they are plentiful, running on the Palace Group promotional model for VIP's, but for ordinary players at Prime.

RTG itself is part of the problem. It is known that operators can adjust the payouts of the game, so they have to be trusted when they claim not to have done so. With MG, the qusetion does not arise, as there are no operator tweaks available to change game payouts, all MG operators have are the options with the MG bonus system, and what they choose to offer, and to whom.

[GaryWatson]

Originally Posted by vinylweatherman

For starters, this issue was from last September, and only now do you address it.

LMAO


This is todays complaint

http://www.casinomeister.com/forums/...-solomons.html

[lauram]

Ok where to start years ago i played on fun accounts enjoyed and so on.
Wasnt till late dec got a visa card and started playing on line. Mid feb lost puter lost all casinos so on. As i went to download them again and rtg is my fav kind of casino i downloaded king solomons as this is where my fun play began.
I chatted with live help that informed me that i had account open i said ok but now i want to play for real they insulted me to the point i told them this wasnt worth the effort to even make a deposit in their casino. I said fun play is much dif then real play yes address change prob like 5 times since fun play began this is my new home address so on. So live chat froze my account and so on.
Funny this week i get a email log into your account here is the bonuses for the month strange though i didnt open it yet when i wanted to they wouldnt let me
now i have a account, Keep it i have other places i can play and be treated like a person.

[GaryWatson]

Yesterday when I found out I had an account opened against my wishes, there is another issue to this. I dont always open the mail from sites. I get them all the time & it is the same old offers, just different sites.

I might not have known I had an account at King Solomon. I may have went on to open an account in the future. Hit the jackpot & be rejected due to having multiple account. On another note, I like to sign up through an affiliate site whick I like to read. This means they are being short changed too.

[Wagerjunction]

For starters, this issue was from last September, and only now do you address it. This was unwise, as this thread was long buried, and it's resurrection has done you no favours.

We have nothing to hide and no issues to fear - even if it is a old thread -and i havent had the opportunity to ask a question -i think that i am allowed to am i not . Does not answering on a forum make the Casino a bad one ? I think not . I wish i could answer every thing on every forum but sometimes well you know there just isnt enough time .

Another pressing issue is opening accounts for players WITHOUT their permission at other group casinos, and then sending them their username and password along with their opening offer. This is bad, because it puts the cart before the horse. It should be up to the player to see what is on offer, and then open an account if they see fit. This also allows them to open an account through an affiliate of their choosing, which could support a site they patronise, or even get them an alternative offer.
Your group did this to me, opening an account at Windows casino from my information at King Solomons and others in the group originally opened through GoneGambling. I was sent my password by snail mail, along with an offer. MY security was not breached, but as I mentioned in another thread, had I moved house in the meantime, I could have had someone else "steal" this account and misuse it for "money laundering" while your group assumed it was me playing still.
I DID play Windows in the end, for a while anyway, but soon realised that the T & C were SO HARSH, even compared to King Solomons, that I was incredibly lucky to have done as well as I did, and quit.

The player has the choice on wether to use it or not - it is a free money offer to players and we do try to migrate affiliate IDs across . In some instances it takes some time to be done because of operational issues on both our end and the software suppliers end but it is done . We choose to do this and apologise to player who feel that we are intruding . We are merely offering them a different product and a bonus . There are no financial details on the accounts and using the account for Money Laundering well ummm i think not .

I think you were one of the people that were questioning why we kept KS on 2 platfroms and then invented some stuff the Casino and i am talking about statements like this in particular

Whatever the outcome, this just SCARES THE *&^% out of players who find they can play one day, leave a balance overnight, and find themselves locked out without explanation the next day.

I see no need to move to Playtech from RTG, except perhaps to escape the "rogue" image that RTG have in their main markets, which are now Europe.

No players were ever locked out and the majority of our players were informed
We dont inform some players for obvious reasons . Do we have to inform all players Vinyl ? Does that also make us a bad casino ? Also the 2 platforms have been maintained because of my affiliates and i was the driving force behind that decision.

I have no issue with sharing information and telling people what the group are doing .

The terms and conditions are dependant on the region and as you live in the UK i think that you will find that the majority of Casino groups will have harsher terms and conditions for players from the UK as you are simly far to canny for us simple casino operators who know not what we do .

Finally there is a section on this site where my details are displayed quite openly and a few members use it to contact me when they have issues and i usually manage to resolve it for them . Please dont hesitate to contact me

[GaryWatson]

Thanks for the response.

I do not have a player account through any of the sites. My information was retrieved via opening an affiliate account for king solomons poker.

The account was opened for King Solomons casino. My problem with that is that I was posted an account with details.

That is shady selling if it is considered a sale. In general compliance terms you need an agreement with the customer. No agreement was requested nor signed. Agreeing affiliate terms has no bearing on the casino account opened.

I have no issue with the site using my address to send me offers but I do with an account being opened. I am dubious about the legality of this method. Either way, I think the casino should be more careful with their definition of "Offer"