[ROGUE] HippoJo Casino - Five weeks and still waiting for payment

[alfiesch]

Mr. CasinoMeister, have you yourself contacted these people yet at the contact information shown above? If so, what did they say?

[jetset]

If I may, I'd like to butt in here briefly. I (and I know Bryan has too) have repeatedly contacted these two industry people who were managing this casino, demanding progress reports and urging them to communicate with their players on what's happening.

Often these communications do not get a response, but on two or three occasions Sheehan and Signell have offered as excuses that the former was involved with a family tragedy which has complicated his life, but that both managers are working on the problem and have given unspecified assurances that their players will be paid.

What "the problem" is has not been clarified, but I'd guess it is to do with funds from the owners/investors.

Sheehan has been told that personal issues cannot and should not be allowed to get in the way of the professional issue of paying players timeously and fairly. I sense that he is the senior of the two managers, as Signell has merely reported his assurances that players will be paid.

My last two communications have again been ignored; I'm not sure how Bryan's doing on his side with efforts to get a professional reply and a public announcement from these people.

I hope that those players who are still owed will continue to use the contact details provided on Sheehan and Signell to demand the monies they are owed - it's important to keep the pressure on, and simply leaving it to others is diminishing the overall effort.

[maxd]

alfiesch, I think B stated his case a few posts ago, no?

Rogeuro: "Is there any progress in this matter?"
Bryan: "No."

Sounds pretty clear to me. Agreed, that was 2 weeks ago but B would have reported if the situation had changed.

[Casinomeister]

Things are now looking better since the operators have gotten back in touch with me, and RTG is in the loop as well.

I hope to have more news in the near future - they are still making an attempt to get everyone paid.

[liquuid_fusion]

Good to hear it.

I've emailed Sheehan but not had a response myself.

[jetset]

Which in itself is not very professional.

Ignoring people with whom you have done business and who have a legitimate complaint is hardly what I would have expected from this guy - he and his sidekick Signell are one huge disappointment.

The total amounts involved are probably not even that large, either.

[Casinomeister]

I've been in formed that Hippojo casino has been given the order to shut down, and that by tomorrow the only access they will have is to their admin section which includes player info - balances and withdrawal requests.

[Zoozie]

I've been in formed that Hippojo casino has been given the order to shut down, and that by tomorrow the only access they will have is to their admin section which includes player info - balances and withdrawal requests.

A RTG casino been forced to shut down! I had never expected to experience this.

Maybe Hippojo was not only non-paying the customers, but also the RTG the license fee!

[kempe]

I've been in formed that Hippojo casino has been given the order to shut down, and that by tomorrow the only access they will have is to their admin section which includes player info - balances and withdrawal requests.

any idea if and how payments are going to be dealt with? they still own me 680 pound!!

[Zoozie]

any idea if and how payments are going to be dealt with? they still own me 680 pound!!

I would not set my expectation too high. They have no money and RTG does not have a guarantee fund like MG does. So who is going to pay you?