Gaming Club won't pay me since May 10

[vinylweatherman]

Originally Posted by winbig

So true VWM, but the casino in this case is just splitting hairs. Common sense dictates that Gene = Eugene.

We are talking about CS and security (proccyber?), no such beast as "common sense" here, everything has to be pedantically perfect.

I even worry about different card companies using different format for my name causing problems. For example, cards often start with "Mr", however you cannot register as "Mr" anything at a Microgaming casino, it has to be plain old first and last name, no middle name or initial field either. Some obscure African names are rejected by the software, these have only two letters in them, and other countries' players have to use an Americanised spelling where their alphabets differ significantly from the western norm.
All this can cause a problem with documents.

[happygobrokey]

good call vwm! whenever registering my visa card, and it asks for "cardholder name as it appears on card" i actually type it in all caps and including middle initial since that's how it appears on the card

wow how long have i been "meister member"? just noticed it now! party time

[Casinomeister]

Originally Posted by happygobrokey

...wow how long have i been "meister member"? just noticed it now! party time

Since the 31st of May. Stay alert - stay alive.

[happygobrokey]

Originally Posted by Casinomeister

Since the 31st of May. Stay alert - stay alive.

thanks bryan! but no fanfare, no red carpet gala, no keys to the VIP?

[Casinomeister]

Originally Posted by happygobrokey

thanks bryan! but no fanfare, no red carpet gala, no keys to the VIP?

It's an automated promotion once you reach a certain threshold. You have more privileges. Check your User CP.

Now back to our regular program

[happygobrokey]

sorry, one more derail:

imagine if gene simmons went by eugene lmfao. his daughter is flippin gorgeous but only like 15. her mom is shannon tweed the model.



on topic again: bellerock are decent folk ime. i'm sure a level-headed conversation will convince them all is well.

[goldengreeke]

My thanks to John, bellerock Casino Representative, for getting my documents aproved. Case resolved! I got my winnings. Thankyou, Bellerock for having a member of your support staff on this forum.