URGENT...ALL JF WITHDRAWALS ON HOLD

[recruit]

I routinely emailed Jackpot Factory today, to inquire as to the status of my $7050 withdrawal, which started out being an ACH and then changed to a "check's in the mail" type thing...Today, as per the email below, it seems that ALL Jackpot Factory withdrawals are "on hold". This is outragous, and I feel warrants this casino group being rouged...they are still sending out all kinds of deposit promos knowing full well they haven't a way to pay US players. I WOULD STRONGLY ADVISE AGAINST ANY JACKPOT FACTORY DEPOSITS UNTIL WE START GETTING PAID. IF OTHER MG CASINOS ARE PAYING (WHICH THEY ARE) JF SHOULD BE ABLE TO DO THE SAME. MAYBE IF THEY STOP GETTING PAID THEY WILL SIT UP AND TAKE NOTICE. (see email below)

Dear Tami,

Thank you for contacting The VIP Lounge about your withdrawal.

Please note that due to delay changes in US banking regulations all US transactions are now on hold and where are waiting for an answer from our financial department regarding all withdrawals.

Please note that we are determined to send you your withdrawal in quickest and safest way possible.

We should have a response from our financial department regarding your withdrawal within the next few days and we suggest that you contact us again within 2-3 days, because we should have a answer by then.

Thank you for your patience and understanding and I hope you will receive your funds as soon as possible.

Don't forget that our Customer Service Desk is available 24 hours a day, 7 days a week to answer any question you may have. Our toll-free numbers and email addresses are listed below. We look forward to hearing from you!

Best Regards,
Don



The VIP Lounge
Jackpot Factory
http://www.jfviplounge.com/index.php
----------------------------------------------------

[ok2playme]

I routinely emailed Jackpot Factory today, to inquire as to the status of my $7050 withdrawal, which started out being an ACH and then changed to a "check's in the mail" type thing...Today, as per the email below, it seems that ALL Jackpot Factory withdrawals are "on hold". This is outragous, and I feel warrants this casino group being rouged...they are still sending out all kinds of deposit promos knowing full well they haven't a way to pay US players. I WOULD STRONGLY ADVISE AGAINST ANY JACKPOT FACTORY DEPOSITS UNTIL WE START GETTING PAID. IF OTHER MG CASINOS ARE PAYING (WHICH THEY ARE) JF SHOULD BE ABLE TO DO THE SAME. MAYBE IF THEY STOP GETTING PAID THEY WILL SIT UP AND TAKE NOTICE. (see email below)

Dear Tami,

Thank you for contacting The VIP Lounge about your withdrawal.

Please note that due to delay changes in US banking regulations all US transactions are now on hold and where are waiting for an answer from our financial department regarding all withdrawals.

Please note that we are determined to send you your withdrawal in quickest and safest way possible.

We should have a response from our financial department regarding your withdrawal within the next few days and we suggest that you contact us again within 2-3 days, because we should have a answer by then.

Thank you for your patience and understanding and I hope you will receive your funds as soon as possible.

Don't forget that our Customer Service Desk is available 24 hours a day, 7 days a week to answer any question you may have. Our toll-free numbers and email addresses are listed below. We look forward to hearing from you!

Best Regards,
Don



The VIP Lounge
Jackpot Factory
http://www.jfviplounge.com/index.php
----------------------------------------------------

You are in for a long haul. Today is the 58th day I remain unpaid from River Belle. Next they will reverse withdrawals and give you only two options for payment. Go read the River Belle not paid $8,000.00 thread so you can get a good expectation of what you are in for if Jackpot Factory follows suit of what River Belle did. Hope you get paid a lot faster than me.

Take Care

[winbig]

Are all USA DEPOSITS on hold as well?

[recruit]

Are all USA DEPOSITS on hold as well?

MY POINT EXACTLY.....

[recruit]

You are in for a long haul. Today is the 58th day I remain unpaid from River Belle. Next they will reverse withdrawals and give you only two options for payment. Go read the River Belle not paid $8,000.00 thread so you can get a good expectation of what you are in for if Jackpot Factory follows suit of what River Belle did. Hope you get paid a lot faster than me.

Take Care

I know, I've been reading your "RiverBelle Saga"...jeeez...what a friggin' nightmare. And as WinBig so correctly points out, it would be different if they were putting "all US transactions" on hold, (as they incorrectly state) but they are not - it's only us getting PAID that is on hold.

Did I read that Riverbelle has paid some of your withdrawal, just not all of it? (I could be thinking about someone else)

best of luck...to all of us!

[Mousey]

Please note that due to delay changes in US banking regulations all US transactions are now on hold and where are waiting for an answer from our financial department regarding all withdrawals.

Sounds as if deposits are on hold, also. Would be nice to have the rep confirm...

[cash4andy]

offer to go pick the money up in cash?

[winbig]

Sounds as if deposits are on hold, also. Would be nice to have the rep confirm...

It seems that they are still taking deposits, and advising potential customers that it's business as usual as far as deposits and withdraws are concerned.

Directly from their banking page, as of today, 6:15PM ET. Note the updated time....over a month ago. Why are they so slow in warning potential customers that they'll have to wait months to get their winnings? I could understand a couple days to get the page updated, but a month? They're really looking out for the best interest of new customers...

Update for US Players

Last Updated: 4:28 a.m. EST, Thursday, March 8, 2007

The Jackpot Factory appreciates your business and American players are always welcome at our casinos. In light of NETeller, eCheck, INSTADEBIT, PaySpark and other popular deposit methods withdrawing from the US market, we are actively seeking alternative methods for depositing and withdrawing money from the Jackpot Factory casinos. As the situation is constantly changing, please stay tuned to this page for the latest updates.

Update: We are happy to announce that as of March 6th, EcoCard is available to players from the United States at all of the Jackpot Factory casinos.

To Deposit

* Players from the United States are welcome to deposit with EcoCard. Click here for more information and to open an account.

* For those with active Click2Pay accounts, the Jackpot Factory recommends using this safe and secure method to transfer cash online, with same-day payments, and virtually instant cash transfers. You can fund your Click2Pay account using Visa, Mastercard, EFT, ACH, and Direct Debit.

Unfortunately, Click2Pay is no longer accepting new sign-ups from players in the US. As such, only players with existing Click2Pay accounts are able to use this method.

* The Jackpot Factory accepts credit cards (Visa, MasterCard, and Diners Club). Some banks have a policy of refusing casino transactions made by credit cards. However, even if one deposit is rejected, it is worthwhile to try again.

To Withdraw

* Players who deposit with EcoCard may withdraw with this method.

* ACH and checks are available for withdrawing funds from the Casino. Checks will only be sent if no other method is available. Both methods take up to 21 business days to reach your bank account.

* Click2Pay users who wish to withdraw with this method are asked to send an email to withdrawal.click2pay@click2pay.com with the withdrawal amount and the bank account where they would like to receive the money.

* If you need to change to a new withdrawal method, please remember to select a new Preferred Method of Payment (PMOP) inside the Casino software.

[goodie2shoes]

Well as everyone knows ive been waiting for my funds since february they veversed my funds last week into my account and i made a withdrawal through my eco card here is an email i got over the weekend:

Dear Catherine,

Thank you for contacting The VIP Lounge regarding your reversal request.



I regret to confirm that since our financial department does not work during the Ester holiday your reversal request will also be delayed to April 10th.



We are sorry for this inconvenience and wish you a happy holiday.



Should you have any additional questions or comments, please don't hesitate to contact our Customer Service Desk on the toll-free numbers listed below. We are available 24 hours a day, 7 days a week for your convenience.



Happy Holidays,

Nicky



The VIP Lounge
Jackpot Factory
http://www.jfviplounge.com/index.php
----------------------------------------------------
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If you have any questions, comments, or problems, our
VIP Support Team is available 24/7 by e-mail at
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After reading this post eariler i called and they told me that my money would be in my eco card tomorrow because of the holidays. Then i got this email eariler:

Dear Catherine,


Thank you for your patience while our financial department was reviewing your withdrawal query.



Please note, our financial department has informed us, that this withdrawal was original made on February 22nd. Therefore it will be sent to you via check, since the original payment method of ACH is not available anymore and ECOcard is only valid for your future withdrawals.



Please be assured that The Jackpot Factory will stand behind all of our players' withdrawals, and all withdrawn funds will be paid in full.

We would appreciate it if you could confirm the arrival of your check.

Thank you again for your ongoing patience and understanding.


Should you have any additional questions or comments, please don't hesitate to contact our Customer Service Desk on the toll-free numbers listed below. We are available 24 hours a day, 7 days a week for your convenience.


Best Regards,
Jana



The VIP Lounge
Jackpot Factory
http://www.jfviplounge.com/index.php
----------------------------------------------------
At the VIP Lounge, you get VIP support!
If you have any questions, comments, or problems, our
VIP Support Team is available 24/7 by e-mail at
vipsupport@jackpotfactory.com or by telephone:
USA 1-866-864-2505
Canada 1-888-328-4015
UK 0800-917-4618
----------------------------------------------------
You have received this mail because you have registered
as a player at the Jackpot Factory Group. If you prefer
not to receive mailings from us, simply enter your
e-mail address on the page below:
http://www.jfviplounge.com/subpage.p! hp

You may view our anti-spam policy below.
http://www.jfviplounge.php.com/antispam_policy.php
Queries? Write to: SquareIt Ltd., 1934 Driftwood Bay,
Belize, BZ, Central America
So i call again and now we have to wait a week to see what the financial department says, Ive had it i called my attorney to see if he could do anything and he told me to wait until tomorrow to see if they honor the first email if now he is going to look into it. LIES LIES LIES

[Mousey]

It seems that they are still taking deposits, and advising potential customers that it's business as usual as far as deposits and withdraws are concerned.

Directly from their banking page, as of today, 6:15PM ET. Note the updated time.

Last Updated: 4:28 a.m. EST, Thursday, March 8, 2007

Yes, I saw that. They're in dire need of updating. And if they are unable to payout they should (at least temporarily) stop accepting deposits. There was another casino group that did this same thing... VPL? They just came right out and said they had no idea how they'd pay any US players, but all the while they were accepting deposits.