Boss Blackjack Dealer Error. Hit on 17 against rules at Victor

[cyprean]

Today I was playing Blackjack at Victor Casino (victorcasino.com) which uses Boss Media software . According to the rules the Dealer Must stand on 17 and draw to 16. While my cards were 7 2 and dealer had A visible, I chose not to insure. I hit and got a King and chose to stand at 19. The dealer revealed a 6 getting 17 (11+6) but refused to stand and automatically took one more card (King) getting 17 and finally chosed to stand.

In brief: Victor Casino (which uses Boss media software) hit soft 17 which is against their rules. Has anyone else noticed this?

According to Victor Casino's Blackjack rules Victor Casino :

Rules for the Dealer
The dealer must draw cards until he has at least 17, and must stand at 17 or higher. If the dealer gets 16, he must take another card. The dealer may not decide whether or not to draw a card based on your hand, but must abide by existing dealer rules.

I have attached the screenshot & rules of the table where you can verify this.

[cyprean]

Here we go again, I kept playing as I am trying to clear the bonus, I standed on 18, dealer got soft 17 and hit again and got 21. Lost $10 because of that.

Sent a mail to the support, lets see what happens. Comments?

[liquidsoap]

Wow thats a major glitch!
Smart idea taking screenshots!

[winbig]

Hey, at least they weren't hitting a hard 17. Wasn't that long ago that someone posted a thread about that...different software though.

http://www.casinomeister.com/rogue/s...ur-casino.html

Maybe it's time to look into whether or not Boss needs to be on that list.

Or maybe it's an honest glitch....never know.

But....it even says right on the "felt" that the dealer stands on all 17's....

[GrandMaster]

Wow thats a major glitch!
Smart idea taking screenshots!

It is not a glitch. VC must have switched to H17 blackjack without telling the player and without updating the help files.

Btw, there are some true gems in the help files. For example, they recommend that you double on 7 or 8 vs 3 to 6.

[winbig]

It is not a glitch. VC must have switched to H17 blackjack without telling the player and without updating the help files.

Btw, there are some true gems in the help files. For example, they recommend that you double on 7 or 8 vs 3 to 6.

I don't see how the individual casinos can do this. It'd require code changes on the server side as well as the client side. They couldn't do this unless they had programmers on staff, as well as access to the source code; which I really doubt.

IE: They can change the payout % they want to keep, but not game details such as what's happening.

That's why I believe the fault lies with Boss, not the casino..Whether or not they know about it is moot.

[GrandMaster]

Atlantic Casino has had a H17 blackjack for ages, and I think there was some other Boss Media casino with H17 rules. VC just had to ask Boss Media to replace their blackjack with the H17 version, they did not need to write new code.

[winbig]

Atlantic Casino has had a H17 blackjack for ages, and I think there was some other Boss Media casino with H17 rules. VC just had to ask Boss Media to replace their blackjack with the H17 version, they did not need to write new code.

True, but if they simply switched the BJ program out, it wouldn't say "Dealer stands on 17 and draw to 16" on the 'felt'...

[GrandMaster]

They must have forgotten to change the graphics.

[mrrickyg]

They must have forgotten to change the graphics.

Hmmm this sound like my mansion thread all of a sudden. Guess he should have read the rules?