BetPhoenix wont Pay me NEED HELP!!!

[NicolasJohnson]

This is why I was puzzled by the decision to switch to Rival, since it meant you had to kick out all your Canadian players, which is the second biggest market.

After what happened last month, the US market has come close to being closed too, and Rival are already making moves towards pulling out of the US by ordering the white label casinos to close out US accounts, and as with Canada, Rival could easily make this into a blanket directive that ALL operators have to follow.

If this happened, BP would have to survive without access to Canada or the US, and this would be the case until some kind of legalisation ocurred in the US.

The AP/UB response has even got the Costa Rican authorities activated, and this may lead to tighter rules in the future. It has shown Costa Rica just what type of companies they are allowing to operate, ones that think nothing of "skipping town" and leaving a load of obligations behind, expecting the government to clear up the mess.

If the OP had 7 free chips in a row, he broke the rule long before the change to Rival, so this had nothing to do with it.

We are confident in our ability to continue servicing the US market.

And regarding the Costa Rican authorities, I think you have it wrong. It isn't the gov realizing what type of companies they deal with, but the companies realizing what type of Gov CR has.

To illustrate my point, here are two different responses, from two different jurisdictions that shelter gambling companies:

Antigua's response:

Antigua and Barbuda claim the U.S. broke global trade law when they closed off their citizen’s access to Full Tilt Poker, PokerStars and Absolute Poker. They believe the shut down is considered protectionist since gambling is widely available in U.S. brick and mortar casinos.

“I don’t think there’s another country in the world that puts people in jail for engaging in trade that’s lawful under international law. It’s as if Antigua would put Americans in jail for selling pineapples.”

Costa Rica's response:

A Pavas prosecutor issued a criminal search warrant to raid six offices and residential houses for evidence of money laundering and operating an illegal gambling business. (Illegal where?) Apparently they weren't aware it was illegal until the New York indictment, but are thankful that U.S. prosecutors have clarified Costa Rican law.

Sorry to continue with this derail, but I also got that email and live in Canada. It came from "Bet Phoenix CA Promotion - memberservices(at)betphoenixcasino(dot)com".

You may want to update your T&C's as well, no mention of Canada on that page.

We updated it now, sorry about that, and thanks for pointing it out!

Kind Regards,
Nicolas Johnson
Bet Phoenix Casino Affiliates Manager

[Jasminebed]

I got that email too Nicolas. In fact, since I never received any mail from BetPhoenix regarding the change until this one, I found it a bit of a snub to a small but previously loyal player.

I'd appreciate if you would have me removed from future mailings too.

[jod5413]

I'd be upset too, Jas. I really do not understand why people in Canada get treated like a mini USA with these casinos. The only thing you can do is play where you can and hope it gets better. That's what I do anyway.

[Nifty29]

To be fair, BP use Rival software which is connected to Canadian interests, and given the legal issues Rival has had in the past in that country, it doesn't surprise me that they do not accept Canadian players. It isn't down to BP to make that decision (AFAIK)

I agree it does suck though