greasemonkey VS Club Worlds Alladin's Gold

**greasemonkey** · 4th July 2010, 07:04 AM

I am new to the casino at Alladin's gold but I won't be going back the way they are acting. It is very hard for me to trust them. The reason is that they have a bonus for all deposits that you make for the first 7 days of membership. It sounds great! The problem is that they were treating me great at first and very nice. They even sent me an email for an additional 100% bonus on top of the 7 days! However, I won once then they cancelled all the bonuses. They wouldnt allow me to do the rest of the 7 days and on top of that they voided the emailed bonus.

So it is classic bait and switch. They lured me in with all promises of bonuses and great support then they took it all away after I had one win. They claim it is their right to stop giving bonuses. I agree that they have no commitment to give me bonuses going forward but they agreed to give me a bonus on every deposit for the first 7 days of my membership and to void that is just being dishonest. It is bait and switch. They want me to play so they offer a bonus then they take it away half way into it.

I will not trust them after this. Also, they keep changing my betting limits. They lower my minimum/maximum bets then they raise them then they lower them again. It is as if they are trying to figure out how to make it worse for me. It is just unethical and gives me the creeps to be playing there. I wouldnt suggest it to anyone after my experience.
They DID pay me so that is one good thing for them. still, very unethical practices other than that.

**slotjunkie** · 4th July 2010, 08:11 AM

That is horrible! I would never go back if it was me! I also had an experience there that was creepy! Uninstalled!

**takethemoney** · 4th July 2010, 09:59 AM

They should not be so arbitrary and if this is the MO, they shouldn't be accredited. No casinos that switch things around on a customer just for winning should be accredited.

**Lucky Loser** · 8th July 2010, 02:02 PM

I don't know how CWC casinos got accredited here. Their conduct is certainly no shining light for other casinos to follow.

They have a $3k cashout limit, they charge for ewallet withdrawals and they bait with bonuses and then put up the barriers if you win. It seems they want your money but not the overheads or risk that go with running a decent casino operation.

**clubworld** · 8th July 2010, 02:46 PM

We got our accreditation here by running an excellent casino for many years.

We do not charge for eWallet withdrawals and all we ask if you win is that you verify your account.

When the OP in this thread requested his withdrawal my cashier team reviewed the account and saw that he was participating in a playing strategy that we deemed abusive. As such they processed the withdrawal and restricted any further bonuses.

Regards
Tom

**maxd** · 8th July 2010, 03:04 PM

Since there appears to be more to this story than originally stated I've changed the thread title to indicate that there is some disagreement over the facts here between the respective parties.

**Nate** · 8th July 2010, 03:47 PM

Originally Posted by clubworld

We got our accreditation here by running an excellent casino for many years.

We do not charge for eWallet withdrawals and all we ask if you win is that you verify your account.

When the OP in this thread requested his withdrawal my cashier team reviewed the account and saw that he was participating in a playing strategy that we deemed abusive. As such they processed the withdrawal and restricted any further bonuses.

Regards
Tom

Hello Tom,

Care to explain what the Casino deems 'Abusive' and what is regarded as a 'Playing Strategy'...

Thank You

**winbig** · 8th July 2010, 07:49 PM

Originally Posted by bluetoothless

Hello Tom,

Care to explain what the Casino deems 'Abusive' and what is regarded as a 'Playing Strategy'...

Thank You

Yes, please. Aren't these SUB's for slots only? How could a playing strategy be at all effective on a set of games that the house is always going to win on? With one of the highest HA's there is to offer, you should be happy to have players that only play the slots.

If they played other games, then please disregard my above statements.

**takethemoney** · 8th July 2010, 11:05 PM

It sounds like the point being missed is that the bonus ban occurred before he got to use the 7 days of bonuses that were used to lure players to join. After he had used them, then it should be their perogative to remove future bonuses, but the fact that they let this player join thinking he had the bonuses, then yanked them away as such has caused this player to play under false pretenses and this is a breach on the casino's part, IMO.

**winbig** · 8th July 2010, 11:27 PM

Ah, the nice FU clause that's listed in the T&C for that particular bonus offer:

"We reserve the right to withdraw these offers at our sole discretion."