Inetbet lost my business tonight

[winbig]

Fair enough, you hadn't mentioned that but I see your point.

Keep in mind that the casino accounts here are often shared by several of the staff. The person checking in at any particular time may not the person handling a particular issue. Just saying.

Good point, but you have to look at it from our point of view....we only see that they have logged in, and feel 'snubbed' that they haven't posted anything. A simple "This is so-and-so. I can't do anything about it, but I'll make sure it gets to the appropriate party.." or whatnot would be awesome.



note on that: Also, look at how they sign off on every post. I think that "inetbet promos" is the only "rep" that doesn't say who they are.....I don't think i've ever seen a "personalized" message from any of them. How are we supposed to even think about how many people use that account? We're (at least me) all used to one person using a single account, and not sharing it.

[all4greed]

Well I guess I got my answer: no reply.

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Question
Sent By:me@comcast.net On:Jun 06/28/10 5:28 PM
To: support@inetbet.com


Hi,

Why don't you offer live chat as a means of support? Most other RTG casinos have it and it makes it very quick to get an answer.

Thanks,

me