All Casinos! Stop the Useless Bonuses!

[silcnlayc]

Ok, I have a HUGE gripe. (RANT)

I opened my email and found 6 bonus offers for match play bonuses. Now mind you, I have emailed every casino there is when I first joined them and told them to NEVER send me these offerings because I feel insulted they would think I would play these and waste my time and money trying to meet all their ridiculous requirements. ( I have taken a very few since they sent them anyway with 200-400% with low playthrough but very seldom)

Now, I just got another one from English Harbour for a match play bonus to come back and play...They were the very first ones I signed up with to stop all bonus offers....Does ANY casino listen to us players? Have they all gone DEAF!

I am so disgusted with the all these operators..if they really wanted loyal players that stick with them come hell or high water, they would give free loyalty chips, not these useless match bonuses...I mean...come on, who in their right mind woud take a 20% match bonus and have a 35x playthrough on their own money??

I think this option for match bonuses should be somewhere in their casino to be able to choose this if one wanted it and if a player doesn't play with one all month, then the casino should offer a free chip to the player that has blown a few thousand at their casino without having to ask for one..

The gambling loyalty goes both way...if you want my undivided play, then you better think of something better than a lousy match bonus...


There is only 2 casinos that have done this free chip/managers bonus and they were Inetbet and Clubworld. I give them both a thumbs up for at least appreciating the player.

So, stop sending these out to players that have asked to not receive them and all will be good...and LISTEN and respect the players wishes...if you want LOYALTY, give something back without all those damn strings attached for goodness sake and make a player feel appreciated...you guys might be surprised how many will return and stay loyal...

Thank you, rant over....


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[takethemoney]

There are so many disgruntled gamblers out there that I really believe have either stopped gambling or are gambling far less than they used to. There are many reasons but I believe the way we players have been treated and the economy now has casinos groping for customers. I don't believe business is booming for the casinos. They are trying all the stupid offers, that most of us are too intelligent to fall for. My depositing at casinos is almost non existant these days.

There is only one 200% bonus that I used to consistently play and that was Cherry Red. As a VIP I got that every weekend with a 20x D+B playthrough, no max cashout. Unfortunately, after I hit 3 randoms there, I just couldn't get any good sessions anymore, so closed my account.

[Mavin1]

In my opinion, the tidal wave of bonuses and spamming that is coming from nearly all casinos, is a sign of the times. PLayers are playing less, spending less and casinos are probably feeling the pinch.
But of course they usually choose the easiest route to try to get your money back into their casinos. It always worked before, even to the point of ignoring earlier requests not to spam, so why would they try to come up with something fresh and original now?
JMO

[chuchu59]

Silc,

Wow! What a rant and a sensible/valid one too. Casinos should rack their brains to get some good promotions for us and not hope that once in a blue moon they will be a sucker who uses it.

I just hope that no one will come forward and say that the rant is worthless because because it's your choice on whether to take the bonus. We are the customers and deserve better. If the local supermarket comes up with such crap, it's marketing manager would have been fired ages ago.

[takethemoney]

Let's just go back to the way we used to do it in Vegas. You earn reasonable comp points that you can actually redeem for some real money, merchandise, rooms, food & beverages, etc. Forget these lousy bonuses that most of the time you'll never hit the playthrough anyway. Instead, no bonuses, but players are rated based on their play. Notice I didn't say rated based on deposits or amount of money lost? If I can deposit $100 and get $10,000 worth of wagering out of it, I should be worth more than the gambler who deposits $100, wins 20 bucks and cashes out. I say monthly no strings attached bonuses, based on your play. So, as an example, at the beginning of the month the manager gives me a bonus of $200 based on last months play. I can cash it or play it, as there is no restriction. I can even hit an RJ on it. I would forfeit all bonuses for a program like that, as long as it was fair.

[doomed4ever]

agree on most points, but I did get a good offer from Fortunelounge yesterday 120% on deposits upto 1000 however sadly as they dont flush withdraws anymore and the fact I will never deposit at a casino that will not flush instantly on request after playthrough etc met then afraid this one went in the trash can.

Wider note all the mad bonus offers maybe a sign of the times. Casinos struggling, less people deposting - glut of start up over night casinos. List goes on. For me I stick with 2 / 3 casinos max these days and the rest get nowt. In this area the player can hold all the cards

[nisosbar]

I'll check the cashier/emails from good bonuses, but I won't take a bonus with more than a 20x WR, and even then it has to be 200% match or more. And sometimes, I won't take even that. I've reduced my depositing since I'm at a point where I feel Rival and RTG have become WAY too tight (reducing even further the chances that you will make the WR). I can sit things out until they decide to loosen things up. I suppose many other people feel likewise. If you feel you aren't getting a fair game, walk.

[maphesto]

If a player has told the casino that he/she doesn't want bonus offers they have to respect that.

But as someone said, casinos believe bonus offers are their only chance to receive customers.

For me, the trouble isn't the bonuses themselves. It's the bad bonuses which only can cheat the players.

We "have to" find a way to get rid of the worst bonuses as I suggested here!

I have seen several attempts from casinos with tournaments involved. Even if I didn't like iNetBets weekend tourney I think it's good to try different moves.

MGS are ahead here with their tournaments but other casinos have working tournaments as well.

[silcnlayc]

Ok, because I do not take bonuses...but can be persuaded to take free chips, I got an email from Casino us, formerly River Nile Casino and I read the offer thinking it was 2 different offers..but I was told it was not...does anyone else read it that way (since I am not very bonus savvy)...maybe I misunderstood but I know when I see FREE, that means FREE, yes???

info: Please wait for a site operator to respond.
info: You are now chatting with 'Tommy'
Tommy: Welcome to the Casino Support Desk. How can I help you?
Tommy: Hi Rose
Rose: Hi, I got an offer for a free $100 chip play and 100 free spins on katmandu, how do I claim this please?
Rose: it says by invitation only
Tommy: Are you refering to the Casino US
Rose: yes, sorry
Tommy: ok
Tommy: You will need to make a deposit in order to qualify for your free spins
Rose: oh, it doesn't say that...it says:
1.Open your existing River Nile Casino account
2.Log in with your account number (trnr) and password
3.Play!
Then it says I want to give you $100 free...
Rose: Nothing about having to deposit...
Rose: Hello?
Tommy: One moment while I check my records please.
Rose: ok thank you
Tommy: Yes I do understand however the email does state that you will receive a 100% match upto 100 and 100 Free spins on Kathmandu.
Rose: yes but on the very bottom it says I want to give you $100 free....I thought that meant...free? Not deposit and I will give you $100 free...
Rose: cause then it isn't free..it is a match offer...yes?
Rose: I can send you the offer so you can see the bottom in big letters..does not have anything but I WANT TO GIVE YOU $100 FREE...thats it...nothing else in the box
Tommy: Yes its a match offer and we will give you 100 free if you deposit 100
Rose: but then it is not free...
Tommy: I've got the Email on my PC infront of me.
Tommy: It is Free
Rose: well, I guess then I am misunderstanding it... because when I see free without anything else, then I guess I thought "Free"...but you are saying it is a match play bonus...hmmm...that means you must make a deposit to get this offer...
Tommy: Thats correcct Rose
Rose: which is NOT free..it has conditions yes?
Rose: ok, thank you...sorry to bother you..
Tommy: Yes normal promotional Terms and conditions apply
Tommy: Is there anything else I can assiti you with?
Rose: ok, I thought they were two different offers..one with match and one free..
Rose: no that is all thank you
Tommy: It has been a pleasure to assist. Please do not hesitate to contact us again with any queries you may have. Enjoy the rest of your day.
Rose: you too, bye

On top it offers a match and then on bottom in a different box it say free...I am very confused on this..cause how can you just log and play ...if you must make a deposit...I figured you can claim the free $100 and then play..(the bottom offer)..

This is why I hate these darn things...and now I am getting them from casinos I haven't played at in months!

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[Mavin1]

Obviously a slightly different approach to try to change players perceptions of a bonus. By stating free, they are simply trying to make the player think now you are getting the same old type bonus with wagering requirements, terms and conditions, but think of it as free, .
As for the 100 free spins, if they are $1 spins, that wouldn't be bad, but they would still most likely have wr and t&c's, plus usually free spins are like the minimum wager amount.
A bonus is never free, no matter how they advertise it and this type of advertisment will only deceive the new players, not seasoned ones.
So what they are really saying, is we give you a free rope to hang you with.
With free chips, I don't even like those anymore, because of the max cashouts, wr and t&c's tied to them as well.
So the only thing we can count on as free, are the dandelions growing wild in our lawns.

So newbies beware!!!!