Rival Vegasregal denied 50 casheen

[catcat941]

After completing a wagering of nodepo small bonus , i recieve locked account
"
Following up on your email.

Due to the fact that your account has been locked, your withdrawal has been denied and your winnings are void.

The casino reserves the right to refuse membership in the casino to any applicant or to suspend an existing member's playing privileges without notice or cause at The casino's sole discretion.

Sincerely,

Vegas Regal Casino Customer Support

"

[chuchu59]

Just send a pm to Nicolas Johnson.

[killy33]

Well i cant said anything about vegas regal than THANKS,they are the best rival casino,and i received the best treatment in my life,i cashout sometime freechips without problem,they were kind with me,i guess that you must do something wrong like to have 2 accounts with them

[GGW Laurie]

I have cashed out a few times at Vegas Regal on ND promos and agree they are among some of the best out there and Nicolas Johnson is a darn good Rep also imo..............laurie

[oldtrvlagt]

Just send a message to the Rep. Nicholas Johnson. If there is something that can be fixed he can do it. They are #1 in Customer Service IMHO of all Rivals.

[NicolasJohnson]

@ Everyone,
Thanks for the kind words... you got me blusshin'

@catcat941
I'm finding out what is going on. I will post and PM you as soon as I get confirmation of the exact situation.

[BingoT]

Thank you Vegas Regal for making my day on that free $10.00 chip today the wr was $1000.00 and I made it.with a max cash out of $60.
I needed a lift today because my foot was killing me (Surgery on the foot last week) and playing took my mind off it.
~T~

Vegas Regal CasinoCashier and Control Panel
You have pending withdrawals that can be reversed instead of depositing. You must reverse your pending withdrawals before being able to deposit.
Deposit using a reversed withdrawal
You are seeing this message because you have requested a withdrawal which is currently pending.
Once you have no withdrawals that can be reversed, you will be able to deposit using normal methods.
Please note: You may still claim your Comp Points at any time.

Note: Withdrawals take 2-5 days to process. Withdrawals can be reversed for the first 24 hours.

Any withdrawals listed below may be reversed and refunded back to your account.

Withdrawal of 60 USD requested on Jan 28, 2010 at 12:21.

Transaction 1612111111

[NicolasJohnson]

Hi Guys and Gals,

This is just a quick note to say the player will be paid. The exact situation will be explained in my next post. I just want to confirm with a more official statement.

Kind Regards,
Nicolas Johnson

[NicolasJohnson]

Hi Gang,

What happened is we no longer take players from Israel. That is why this player's account was locked. We will be sending the player the money owed via our own corporate account, since our processor no longer will process for Israel.

I will be informing our affiliates of this change today. I was not aware of this situation until this complaint came up. I will also be going over our other Israeli player accounts to make sure there aren't other similar situations. I apologize for the confusion and delay in reply.

Kind Regards,
Nicolas Johnson
Regal Affiliates Manager

[Roanan]

Hi Gang,

What happened is we no longer take players from Israel. That is why this player's account was locked. We will be sending the player the money owed via our own corporate account, since our processor no longer will process for Israel.

I will be informing our affiliates of this change today. I was not aware of this situation until this complaint came up. I will also be going over our other Israeli player accounts to make sure there aren't other similar situations. I apologize for the confusion and delay in reply.

Kind Regards,
Nicolas Johnson
Regal Affiliates Manager

So.....you won't accept Canadian players, and now you no longer accept Israelis.

Yet you have no problem whatsoever playing with fire and the US Department of Justice.

Is this because of blatant greed, or are you just bigots?